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David McDavid Acura of Austin

Austin, TX

4.7
315 Reviews

13553 Research Blvd

Austin, TX

78750

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Showing 315 reviews

November 03, 2017

First time service! David McDavid Acura has superstar employees! Everyone in the building were awesome. Mechanic David to the point and had us on the road fast! Thank You More

by kpatel16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chessmore
November 02, 2017

Still waiting I purchased a vehicle site unseen from San Antonio, TX. The agent I worked with did not follow through with items needed to complete purchase. I had More

by Aydenkailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Britney Savory , Zachary Harper
Nov 03, 2017 -

David McDavid Acura of Austin responded

I am so sorry to hear this. I would like to see if I can resolve your concerns. Can you please reply in a private message with your legal name and contact information? I will follow up. Thank you and I look forward to your response. Jason Sanders

Nov 03, 2017 -

Aydenkailey responded

The plate that is sitting on your desk is me. The dealer plate ends on 11-8. If I get pulled over you will here from me!!

Nov 07, 2017 -

Aydenkailey responded

Harper sent items but there's one thing left to correct. Thanks for reaching out and assisting with this.

October 28, 2017

Good and professional Staff Bobby was very helpful in explaining the details of services performed. Prompt updates thru their email / app. I would definitely go back for any furt More

by msake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby , Michele
October 27, 2017

Very professional and courteous staff TLX was showing fuel gauge measurement errors. This problem was thoroughly and well managed resulting in a repair under warranty. The dealership servi More

by cpearce999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chessmore
October 16, 2017

My Team! My team consist of Michelle (my service advisor) and Mike (my technician). Michelle and Mike are always pleasant and professional when I am sometimes More

by AcuraTL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Harris, Michelle Raygo
October 14, 2017

Perfect service since I bought the car I’ve had a lease for three years and serviced my car for maintenance and it has been handled without issue each time. I recently bought the lease and More

by second-tl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Raygo
October 12, 2017

Excellent service! The whole service department, led by a very competent manager, Michelle Raygo, goes out of the way to accommodate prompt and convenient appointments t More

by easy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David in Service, Michelle Raygo
October 11, 2017

First-time customer at David McDavid Acura This was my first time dealing with David McDavid Acura of Austin. Loved the 2018 Acura RDX that the sales consultant, Andrew Reed presented to me. It More

by Melly25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Reed
September 30, 2017

Best Service Ever!! I have loved all of my 4 Acuras but what keeps me coming back to David McDavid Austin is the service!! Whenever I need to bring my vehicle in I feel l More

by Susan Elizabeth Seale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David-Chessmore, Michelle Raygo
September 22, 2017

Car Leasing As It Should Be This was our second lease with McDavid Acura. They bent over backwards to meet our needs and could not have been nicer or more attentive! Our salesm More

by James Parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Torres, Sales; Victoria.Schiebel, Finance Mgr.; Kenneth "K.J." Jones, New Car Sales Director
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