Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
David McDavid Acura of Austin
Austin, TX
288 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 288 reviews
June 05, 2017
Another 5 Star experience! We've been coming here for 15 years. Thanks Christiana for always going above and beyond and exceeding our expectations!You are why we keep coming bac We've been coming here for 15 years. Thanks Christiana for always going above and beyond and exceeding our expectations!You are why we keep coming back! More
by Kristi
Employees Worked With
Christiana
June 03, 2017
Great Experience, LOVE my car! I looked at four different cars/dealerships before deciding on the Acura MDX. Brittany and Tony in the sales department were highly knowledgeable and I looked at four different cars/dealerships before deciding on the Acura MDX. Brittany and Tony in the sales department were highly knowledgeable and excellent at explaining all of the car's features to me. They were very communicative and friendly, and a pleasure to work with. Ultimately Acura made me an incredible deal on my new car. If I ever need service they will come pick the car up from me and leave me a loaner! I couldn't be happier with the car of my experience with everyone at the dealership, from sales to finance. More
by Jennifer Seay
Employees Worked With
Tony Yeo, Brittany Savary
May 30, 2017
A2 service David, the service advisor was helpful, organized and conscientious. He took the time to explain what the car needed, they do a multipoint inspection David, the service advisor was helpful, organized and conscientious. He took the time to explain what the car needed, they do a multipoint inspection at each visit. Came in for a chirping sound from the dash, which didn't repeat during the visit but he noted it in my service record in case it doesn't resolve. Great dealership and good experience. More
by Tskdriver
Employees Worked With
David Chessmore
May 30, 2017
Great experience overall This was my second visit since February and the service has been nothing but wonderful!! Will definitely be going back to get more work done on my car This was my second visit since February and the service has been nothing but wonderful!! Will definitely be going back to get more work done on my car. More
by crodri3
Employees Worked With
I believe the person's name who took care of me was Jake...but not certain.
May 17, 2017
Service Great customer service. They took care of all my issues and it took little time. Will buy my next car at David McDavid -Austin Tx. Great customer service. They took care of all my issues and it took little time. Will buy my next car at David McDavid -Austin Tx. More
by Emcj4849
Employees Worked With
Michelle Raygo
May 15, 2017
Routine Work on RDX The dealership/service manager added unauthorized work while my wife's vehicle was in the shop. He also told her I approved this work earlier in the d The dealership/service manager added unauthorized work while my wife's vehicle was in the shop. He also told her I approved this work earlier in the day and I did not. Will not go back for service. More
by TxTbone
Employees Worked With
Michelle Raygo
May 13, 2017
Thank you for the amazing customer experience We purchased a new Acura MDX for our wife, and worked with Dorian. Hands down, one of the best sales reps I have worked with. Extremely knowledgeabl We purchased a new Acura MDX for our wife, and worked with Dorian. Hands down, one of the best sales reps I have worked with. Extremely knowledgeable, and helpful. Dorian is hands down the reason we selected Acura. At the end of the day we ended up paying a little more than what we wanted to spend, but was well worth the upgraded investment. Dorian is/was amazing to work with, highly recommend asking for Dorian. More
by Pete Otero
Employees Worked With
Dorian Bass
May 06, 2017
Service provided on a recent visit was much improved. I was greeted promply by the friendly staff. Only problem I encountered was I tried to call back and provided on a recent visit was much improved. I was greeted promply by the friendly staff. Only problem I encountered was I tried to call back and couldn't get an answer. But overall, 4/5. More
by lks
Employees Worked With
Michelle Raygo
April 17, 2017
They love their customers! I went in early morning for an oil change for my 2011 Acura MDX and was given the recommendation to change out both front and rear pads and resurface I went in early morning for an oil change for my 2011 Acura MDX and was given the recommendation to change out both front and rear pads and resurface rotors. After paying for the full service I later found a coupon on their website for the brake pads. I called back and they immediately adjusted the invoice and sent me refund for the difference! Thank you Kimo and Michelle for a great experience for a 1st time customer, won't be going anywhere else for my services! More
by madcatz8489
Employees Worked With
Kimo, Michelle Raygo
January 09, 2017
Great Dealership to Purchase Used Car From I had been looking for a Jeep to purchase for my son for his 16th birthday so he can drive to/from school and work. These cars are plenty, so the sea I had been looking for a Jeep to purchase for my son for his 16th birthday so he can drive to/from school and work. These cars are plenty, so the search was fairly easy. What I found to be very difficult was finding a good dealership to purchase the car from. I had paid for one in Dallas that was described to be like-new, but after flying there I found it to be beat up and abused. I flew to Dallas to find this out, a loss of a day and about $850 due to dealership dishonesty. I found that the (somewhat) local David McDavid pre-owned auto dealer had a white 2011 Jeep and I made an offer that they accepted. I worked directly with Jared Cole, a very nice and very professional individual. When we test drove, it had the ENGINE light on, I told him I'd not purchase with that light on. They looked at it and informed me it was related to the air bag and it needed a software update. It test drove w/o incident, so we purchased it. The next day after driving him home we walked out to go practice parallel parking (remember those days?), we made it down the driveway before the engine started to steam....all antifreeze escaped the car. I obviously wasn't happy, but Jared said he'd take care of it. A few hours later (I live in the county) a tow truck showed up and it was towed to the Jeep dealer. It was found that the thermostat was faulty, causing the car to overheat. It was quickly fixed at the expense of Acura and Jared/Zach drove it back out to my home to deliver it to me. Would I recommend them...Yes, I would. Even the manager there was fun to work with. The sale was fairly quick and pretty painless. A+ in my book- -Jason W. More
by jjviperj
Employees Worked With
Zachary Harper, Jared Cole
