David McDavid Acura of Austin
Austin, TX
Filter Reviews by Keyword
By Type
Showing 289 reviews
Excellent service! The whole service department, led by a very competent manager, Michelle Raygo, goes out of the way to accommodate prompt and convenient appointments t The whole service department, led by a very competent manager, Michelle Raygo, goes out of the way to accommodate prompt and convenient appointments to take care of all my two car needs reliably and with competive rates for many years. Elias Zachos More
First-time customer at David McDavid Acura This was my first time dealing with David McDavid Acura of Austin. Loved the 2018 Acura RDX that the sales consultant, Andrew Reed presented to me. It This was my first time dealing with David McDavid Acura of Austin. Loved the 2018 Acura RDX that the sales consultant, Andrew Reed presented to me. It was exactly what I was looking for in a new car and love the features that came with it. Andrew Reed was very professional & attentive and saw that my strong passion for this vehicle had my name all over it! He was very instrumental in seeing that my financial needs were met. Excellent motivator and I would recommend him to anyone who is in need of a new car. More
Best Service Ever!! I have loved all of my 4 Acuras but what keeps me coming back to David McDavid Austin is the service!! Whenever I need to bring my vehicle in I feel l I have loved all of my 4 Acuras but what keeps me coming back to David McDavid Austin is the service!! Whenever I need to bring my vehicle in I feel like family is looking after me and one of the main reason is Michelle Raygo!! More
Car Leasing As It Should Be This was our second lease with McDavid Acura. They bent over backwards to meet our needs and could not have been nicer or more attentive! Our salesm This was our second lease with McDavid Acura. They bent over backwards to meet our needs and could not have been nicer or more attentive! Our salesman, Roman Torres, Victoria, their finance manager, and Ken Jones, better known as KJ, are true professionals and demonstrated a true interest in making the entire experience as positive as it could be. That we had very tight time constraints. They understood that and went above and beyond to help get us into our new lease and made us feel very comfortable through the entire process. All car dealerships could learn a great deal from these three individuals. We are most certainly telling others about our experience! KJ made the statement that his team treats people like family. We were treated like that rich Uncle everyone wants to get close to. Thank you! More
RDX Lease Leased a 2018 RDX with David McDavid. Tony was very helpful to my wife and patient with me. Will recommend our friends and family to this dealership. Leased a 2018 RDX with David McDavid. Tony was very helpful to my wife and patient with me. Will recommend our friends and family to this dealership. More
Very pleasing experience I was visiting my Daughter in Austin and wanted to have my car serviced for the 7500 mile checkup before heading back to Florida. My Daughter has an R I was visiting my Daughter in Austin and wanted to have my car serviced for the 7500 mile checkup before heading back to Florida. My Daughter has an RDX and uses David McDavid Acura for her car. I was very pleased with the service I received and the ease of getting the appointment. The dealership was very clean and appealing. I would definitely recommend David McDavid Acura. More
Trustworthy, No Nonsense Used Car Buying Experience After 3 months of used car shopping and several terrible experiences at other dealerships I wasn't expecting much from David McDavid, but luckily was After 3 months of used car shopping and several terrible experiences at other dealerships I wasn't expecting much from David McDavid, but luckily was very pleasantly surprised. I found a quality pre-certified vehicle, was given adequate amount for my trade-in, and experienced exceptional customer service. Mack in the used car department was professional, knowledgeable, and straightforward. It was a no-hassle experience and I absolutely love my vehicle. I would definitely recommend this dealership. More
Amazing experience via phone with service adviser Ana Baker This is actually a review for David McDavid Acura of Plano- Service Department . Ana Baker helped me solve a problem via a phone call in the most p This is actually a review for David McDavid Acura of Plano- Service Department . Ana Baker helped me solve a problem via a phone call in the most proficient and courteous manner possible!! She has my highest professional recommendation!! After having my car battery replaced at NTB all my security codes for my Navigation and audio system were wiped out. I did not have the security codes. I called the service team at David McDavid, an amazing dealership , with little hope of an easy resolution since I bought the car at another location. In under three minutes Ana Baker talked me through a search for the serial number of my audio system and using that code she was able to locate the security code and I was rebooted and up an running! Awesome job Ana. This is why I love the team at David McDavid Acura in Plano, Texas! More
RDX 2018 buying experience Bought a 2018 RDX from David McDavid of Austin in this month (August 2017). Jeffrey Cervantes-Ibarra patiently allowed us to test drive new car(s) in Bought a 2018 RDX from David McDavid of Austin in this month (August 2017). Jeffrey Cervantes-Ibarra patiently allowed us to test drive new car(s) including an MDX which helped us to make a decision. Thanks Jeff for all your assistance. Jacob & Amy More
Only and oil change and tires rotated, inspection Never again!!!my appointment was for 9:30 it is now 11:19!! I'm second in line for the inspection machine ?? Not sure what an inspection machine is??? Never again!!!my appointment was for 9:30 it is now 11:19!! I'm second in line for the inspection machine ?? Not sure what an inspection machine is??? Several people were here after me have come and gone!! Every person they came and talked to to sell them more things to do to their car including me! I will find another place to go to. More