Back

David McDavid Acura of Austin

Austin, TX

4.7
299 Reviews

13553 Research Blvd

Austin, TX

78750

Directions

By Type

Showing 299 reviews

November 14, 2017

Great service experience. My experience with the McDavid Acura of Austin service has always been smooth and easy and accommodating. I am so pleased that they respect my time an More

by Michael H. Kratky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chessmore
November 13, 2017

Always a positive experience at McDavid Acura! I have taken my cars to McDavid for many years, even before I had an actual Acura--they took great care of me when I had a Honda and they take great c More

by Beth Re
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Gaudin
November 05, 2017

Service Review I love my RDX and the several other Acuras I have owned. The second service on this vehicle was great, but in the past, Acura has always washed my car More

by secgr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
November 05, 2017

Service is good. One suggestion is to wash the car after cleaning. Though i was told that car tyre nee needs to be changed and hence doesn't do the car wash, More

by Mahesh Krishnamoorthy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Raygo
November 03, 2017

First time service! David McDavid Acura has superstar employees! Everyone in the building were awesome. Mechanic David to the point and had us on the road fast! Thank You More

by kpatel16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chessmore
November 02, 2017

Still waiting I purchased a vehicle site unseen from San Antonio, TX. The agent I worked with did not follow through with items needed to complete purchase. I had More

by Aydenkailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Britney Savory , Zachary Harper
Nov 03, 2017 -

David McDavid Acura of Austin responded

I am so sorry to hear this. I would like to see if I can resolve your concerns. Can you please reply in a private message with your legal name and contact information? I will follow up. Thank you and I look forward to your response. Jason Sanders

Nov 03, 2017 -

Aydenkailey responded

The plate that is sitting on your desk is me. The dealer plate ends on 11-8. If I get pulled over you will here from me!!

Nov 07, 2017 -

Aydenkailey responded

Harper sent items but there's one thing left to correct. Thanks for reaching out and assisting with this.

October 28, 2017

Good and professional Staff Bobby was very helpful in explaining the details of services performed. Prompt updates thru their email / app. I would definitely go back for any furt More

by msake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby , Michele
October 27, 2017

Very professional and courteous staff TLX was showing fuel gauge measurement errors. This problem was thoroughly and well managed resulting in a repair under warranty. The dealership servi More

by cpearce999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chessmore
October 16, 2017

My Team! My team consist of Michelle (my service advisor) and Mike (my technician). Michelle and Mike are always pleasant and professional when I am sometimes More

by AcuraTL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Harris, Michelle Raygo
October 14, 2017

Perfect service since I bought the car I’ve had a lease for three years and serviced my car for maintenance and it has been handled without issue each time. I recently bought the lease and More

by second-tl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Raygo
...
18
...