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David McDavid Acura of Austin

Austin, TX

4.6
289 Reviews

13553 Research Blvd

Austin, TX

78750

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Showing 289 reviews

August 25, 2018

New Driver in town We were looking for a First car for our 16 year old and Acura had a Used Honda they just received in on a trade which was perfect for us ! They made s More

by Ra8rgrl78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack, Adam Binford, Myron Dixon
August 22, 2018

Fast and easy Adam Binford was very honest and straightforward. The service was prompt and there were no surprises. Myron Dixon was friendly and explained everythin More

by CHARLIEP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Binford, Myron Dixon
August 13, 2018

Not the same Service was fine. Showed up to scheduled appt time and their system had me set to be in a week prior. Turns out the new crappy scheduling system sen More

by Acura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Haroldson
Aug 13, 2018 -

David McDavid Acura of Austin responded

Greetings and thank you for your feedback. I am sorry that this happened and that we have been unable to meet your expectations during your service visits. Our goal is to provide a pleasant and hassle-free service so I regret that you feel otherwise. We are always looking for areas of improvement so this feedback is helpful and will be shared with the team. We value your business and do hope to have the opportunity to serve you better in the future. Thank you.

August 12, 2018

Lease a 2019 DMX Had a great experience with Dorian and Jeffrey during the buying process of our new DMX. The haggling process is never fun but we came to a quick meet More

by JD&KM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorian Bass, Jeffrey Cervantes
August 06, 2018

Leased new 2019 acura rdx The test drive was great which gave me a chance to compare the new model versus 2016. Sales people were friendly. My biggest complaint was the hagg More

by drb78720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tevin Nance and few others not listed or I don't remember., Dorian Bass
Aug 07, 2018 -

David McDavid Acura of Austin responded

Thank you for your business and honest feedback. We are continuously looking for ways to improve so we will be sure to share this review with the sales team to be sure that we provide a better car-buying experience moving forward. Thank you.

August 02, 2018

Professional, knowledable, kind. From the first contacts with staff through the financing process; I feel we were treated with patience & respect. We had many questions & some apprehe More

by egroves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorian Bass, Adam Binford, Clyde Jacobs, Myron Dixon, Oran Adams
August 01, 2018

Very helpful Actually enjoyed our visit. Both Andrew and Myron were professionals who mad the visit very productive for us. Knowledgable, patient, and courteous. More

by PTCARR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Myron Dixon, Andrew Reed
August 01, 2018

Purchased used Acura MDX from Ted Boyd Great buying experience, we purchased over the phone from Shreveport Louisiana and Ted delivered the car to us at our home. We would definitely recom More

by OMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorian Bass, Oran Adams, Ted Boyd
July 28, 2018

Professional and Caring Purchased a 2019 RDX with David McDavid this month. Our third Acura from this dealership. Tevin Nance was our sales Consultant. We found him to be More

by Txrdx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tevin Nance, Kenneth Jones, Clyde Jacobs, Myron Dixon
July 26, 2018

One of the best dealwrships I have ever visited Staff is amazing. Love my new vehicle. The process was quick and I got what I wanted. Thank you everyone. Specially Andrew and Myron. You guys rock! More

by Zuly Del Valle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Myron Dixon, Andrew Reed, Jamison Mabry
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