David McDavid Acura of Austin

The service department left me with a good feeling. The technician gave me a reasonable assessment of what was going on with my car and what services might be upcoming, including the cost of work requi The technician gave me a reasonable assessment of what was going on with my car and what services might be upcoming, including the cost of work required to keep my maintenance current. More

I’ve worked with David over several years and my experience has always been above and beyond. I appreciate the communications and transparency. i trust their work. experience has always been above and beyond. I appreciate the communications and transparency. i trust their work. More

Jem is a gem. He is very knowledgeable and was always professional. I recommend him for all service needs. He is very knowledgeable and was always professional. I recommend him for all service needs. More

Exceptional customer service from drop off, car rental to pickup! Thank you David Chessmore and team members for always going above and beyond with my car services just recently and throughout the years. pickup! Thank you David Chessmore and team members for always going above and beyond with my car services just recently and throughout the years. More

David is very knowledgeable,responsive,and demonstrated stellar customer service. Throughly appreciated the transparency with the details and visuals stellar customer service. Throughly appreciated the transparency with the details and visuals More

I appreciate the thorough explanations and the timelines of the service. They always go the extra mile. of the service. They always go the extra mile. More

We found communications was very lacking in service dept. Had to back twice from neighboring town because of communications. Set up appointment. Didn't have part. Had to back twice from neighboring town because of communications. Set up appointment. Didn't have part. More

The service staff are courteous and kept me informed about the services they were performing. They have always provided fast service and I will certainly continue to use them for our car about the services they were performing. They have always provided fast service and I will certainly continue to use them for our car More

Friendly team of service advisors who seem to work together in taking care of the customer. I've mentioned it before however the young gentleman who opens up and also takes care of the waiting room, together in taking care of the customer. I've mentioned it before however the young gentleman who opens up and also takes care of the waiting room, restocking of snacks, etc., is just super friendly, attentive, courteous, and efficient :) I was in and out quickly this time as well, that's very much appreciated! If anything, and I've mentioned it before thus I'm sure it's being worked on, the receptionist seems distracted, not customer service oriented (almost mechanical in nature) at least during my visits. Also, I know it's in the works, the facilities are tired and need of a complete refresh, I think that's coming, and looking forward to that! Again, ultimately it's about taking good care of my car, attentive, courteous, and efficient service from the service advisors and of course, the technicians - mechanics. They do that. Hoping this was the last recall for a while. Thx! More

Awesome service advisors and great technicians. Always does a great job working on my vehicles. Always does a great job working on my vehicles. More