David Dodge Chrysler Jeep

Need to communicate with customers when there are delays In general I have been satisfied in the past with the service department. This time I brought my car in to have a light socket replaced. First the soc In general I have been satisfied in the past with the service department. This time I brought my car in to have a light socket replaced. First the socket was supposed to be in 2 weeks ago and I never got a call. When I finally called they had the wrong phone number and that was why I didn't get a call. I don't know why they had an incorrect phone number since I had been to the dealership service department several times before. I arrived for my service appointment and then went and sat down. I was told it was an easy fix and would probably be 30 minutes at the most. After 1 hour and 10 minutes I went to ask about my car and was told that the wrong part had been delivered and they had to go back for a new part. Finally after 1 hr and 30 minutes the car was done. The service manager should have come out and told be about the incorrect part instead of waiting for me to ask. He did apologize sincerely for the error. More

Oil change First time customer to this dealership. Had purchased vehicle in Downingtown, where I was originally going to go for the oil change. Had off work,so I First time customer to this dealership. Had purchased vehicle in Downingtown, where I was originally going to go for the oil change. Had off work,so I went to David because it was closer to my home. Friendly,helpful staff and unreal service. I was in and out in 35 minutes! More

Friendly, compassionate and helpful Bob Weibe and Dana were AWESOME!! EXCELLENT service! Bob always makes me feel very taken care of, this is my second purchas with him and I will be b Bob Weibe and Dana were AWESOME!! EXCELLENT service! Bob always makes me feel very taken care of, this is my second purchas with him and I will be back to him in 3 years again! Dana got my new Jeep all ready for me, quick and easy! More

Got a new car Went there to see what I could get.Steve was awesome upfront was able to get the vehicle we wanted,the price was still high,but it works Only negative Went there to see what I could get.Steve was awesome upfront was able to get the vehicle we wanted,the price was still high,but it works Only negative I am stuck with my old car that still has payments on it Other then that everybody was great.thanks Daniel Foraker More

Spring Tune-Up Every one is so pleasant and accommodating. I always have a good experience at David Dodge. The waiting area is state of the art, clean and there's Every one is so pleasant and accommodating. I always have a good experience at David Dodge. The waiting area is state of the art, clean and there's always someone there to assist. More

Car still doesn't start in the cold I have brought my brand new car in multiple times because it does not start with regularity in the cold. Both times the service shop downloaded or up I have brought my brand new car in multiple times because it does not start with regularity in the cold. Both times the service shop downloaded or updated computer software, but neither time did that resolve the problem. I now have to take my car back in. Other than the fact my problem has not been fixed, the people working in the service center are nice and everyone was polite. More

Awesome service My fiancé n I had visit serveral dealers Over the past couple of weeks . We went to David dodge in which the staff is extremely friendly very clean . My fiancé n I had visit serveral dealers Over the past couple of weeks . We went to David dodge in which the staff is extremely friendly very clean . We had a tough situation with finding a vehicle that could suit our family. Our salesman Robert Wiebe was awesome in also very funny with helping us out . There was another gentleman who made the sale possible with out special circumstances . Thanks David dodge for our awesome new Jeep Patriot !! More

Great!! Had my jeep in for routine services today 4/1/2016. Had the pleasure of dealing with Dana Violi. She is always very professional and has a great attit Had my jeep in for routine services today 4/1/2016. Had the pleasure of dealing with Dana Violi. She is always very professional and has a great attitude towards the customer. Her customer service I'd 2nd to none! Thanks again to Dana for great service and treating me great!! Frank Durant Jr. More

KENNY GRAY IS THE BEST SALESMAN! Kenny gray at David's dodge has Turly made my car buying experience fun and easy .... He made Shure that I was 100% satisfied even down to making Shu Kenny gray at David's dodge has Turly made my car buying experience fun and easy .... He made Shure that I was 100% satisfied even down to making Shure I got the exact floor mats I wanted! More

Service center is very comfortable. The service center was very comfortable and my issue was resolved, but i am concerned about the quality of my vehicle that I purchased here, since I h The service center was very comfortable and my issue was resolved, but i am concerned about the quality of my vehicle that I purchased here, since I have had multiple parts break in the past week on a 2008 vehicle. More