David Dodge Chrysler Jeep
Glen Mills, PA
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Setting the bar pretty high This is a review about my purchase of a Jeep Wrangler from David Dodge on July 28th. Simply speaking, every part of the purchase sets the bar pretty This is a review about my purchase of a Jeep Wrangler from David Dodge on July 28th. Simply speaking, every part of the purchase sets the bar pretty darn high for what buying a car should be like. From my initial conversation over the phone confirming that they had the Jeep I wanted in stock, to arriving later that day with that Jeep sitting out front ready for me to test drive. While I had some information about the Jeep (this is my first Jeep purchase), Ed Belonga was clearly very knowledgable and was really patient in answering all of my questions (there were a lot of questions) about the Jeep. Completely patient and very friendly, Ed set the stage for a very easy purchase. In terms of the purchase itself, it was similarly very easy to get through the process of reviewing and discussing the numbers and I appreciate the timely focus that everyone there provided in getting to "done." Once we had all the numbers figured out, Ed and the folks at David Dodge made sure to move the process along (I had a very important appointment later that day, i.e., a date with my wife) and like clockwork, I was soon enough very happily driving out in my new Jeep! Two big thumbs up for David Dodge and Ed and Jim there! More
2015 Durango I was undecided on which vehicle was best for me. The salesmen were very patient and helpful. I took multiple test drives. They allowed me to select I was undecided on which vehicle was best for me. The salesmen were very patient and helpful. I took multiple test drives. They allowed me to select the right vehicle for our family. We dealt with Ken Gray, Josh Fitts and Brian Francis. They were friendly and efficient. I would recommend Ken, Josh and Brian, as well as David Dodge. More
BEST CUSTOMER SERVICE Working with David Dodge was the best experience we have ever had buying a new vehicle. It was highly recommended that we work with Stephen Ellis and Working with David Dodge was the best experience we have ever had buying a new vehicle. It was highly recommended that we work with Stephen Ellis and he did not disappoint us. David Dodge treated us like family, they wanted our business and valued us as customers. I have never received better care and attention from any form of sales than what Steve provided. John and the rest of the finance crew gave us exactly what we wanted and needed to. The process was stress free, they were welcoming and made us feel like the 5 stars we are giving this dealer! We absolutely love our new vehicle and we are now customers for life. The Roberson family More
Amazing service... We will buy there again Bob Wiebe was wonderful to deal with. They were super busy but he took time and stayed late to make sure all our needs were met. We got there near end Bob Wiebe was wonderful to deal with. They were super busy but he took time and stayed late to make sure all our needs were met. We got there near end of his shift and he stayed till closing to make sure everything went well. He discussed with us what we wanted and the price range we were looking for. Bob made the whole car buying process easy, comfortable and un-stressful. I highly recommend Bob and David Dodge for your car. Everyone one that we came in contact with was very helpful, and made sure we got what we needed. Thank you again ...John & Jenna More
Terrible Experience but they fixed it My wife and I were looking at a new Jeep Cherokee. The car was great and the salesman (Bruno) said he could make the numbers work. They are advertisin My wife and I were looking at a new Jeep Cherokee. The car was great and the salesman (Bruno) said he could make the numbers work. They are advertising 0% financing so we trusted him. The first sheet he brings to us shows an offer of full price for the Jeep and a seriously low-ball trade value on our 2012 Chevy Sonic. It showed a monthly payment for five years that was almost $200 more than we wanted to spend. I told him the offer was insulting. He said he would fight for us to get the right number. An hour later, he said that he got the number where we needed it to be. The whole time, he would not show us the actual number he would verbally give us their next offer. We agreed to buy the car. An hour and a half later we are sent to the finance office. First time I see the numbers. The price is still close to msrp and the offer for our trade in came up $1500. When I see the numbers I ask the finance guy how our payments can possibly be where we need them with that price especially considering the loan was not interest free! He said it's a 75 month loan. That was the first time we heard that even though we told Bruno forcefully that we did not want a loan longer than 60 months. When I asked about the 0% financing, Bruno said "there really is no such thing as 0% financing." At that point they had already switched our insurance and we're having the jeep detailed. I told them to stop everything and give us back our Sonic. They did but not until two other people tried to justify the switcgeroo. Wasted 3 hours wth these crooks. Update: the next day the sales manager called. He said the owner emailed him that our treatment was not acceptable and that he needed to call and apologize and see if he could fix it. He (Jim Adkins) called me and did that. He called me back and said that the owner said they should honor the deal offered: 0% financing for 60 months at the payment amount we told them we needed to be at. We really liked that car so we agreed and went there today and bought the car. Everything was just as it was promised. Bad start but they did fix it in the end. More
Quick amazing service Steve made the process of buying my truck extremely convenient on top of him being a very friendly and easy to work with guy. Anyone looking to buy a Steve made the process of buying my truck extremely convenient on top of him being a very friendly and easy to work with guy. Anyone looking to buy a new or used Chrysler product should highly consider this dealership and going to Steve Gray for a smooth and pleasant experience. More
LOVE OUR 2014 CHRYSLER Well...my car was hit by a tree (my 2007 Sebring) which I LOVED and it was totalled. SO suddenly I foudn myself needed a car and right away. My teenag Well...my car was hit by a tree (my 2007 Sebring) which I LOVED and it was totalled. SO suddenly I foudn myself needed a car and right away. My teenager really drives the car. I wanted something affordable, safe and stylist. Went to David Dodge Chrysler and Jeep and the sales rep Bruno helped us and was great...friendly, gave us a great deal on a Chrysler 200 2014. The entire place made us feel welcomed and made me confident to get the car. Which we now have and it's a great car. No regrets. Thanks Bruno and I'll definately recommend this dealership and Bruno!!! More
Customer service at its best! I was just helped by Ken Gray. He was great. Very helpful and patient. He took the time to go over the vehicle with me and explain all the features. F I was just helped by Ken Gray. He was great. Very helpful and patient. He took the time to go over the vehicle with me and explain all the features. From the moment we walked in the team was attentive but I never felt pressured to buy. It felt like I was amongst friends. I ended up purchasing a Charger. Great car and great service. I'll definitely be sending referrals. Thank you The Colon's More
Great experience in leasing! Buying or leasing a car is never easy, yet Brian Francis and the team at David made it a wonderful experience. Brian was so informative and patient Buying or leasing a car is never easy, yet Brian Francis and the team at David made it a wonderful experience. Brian was so informative and patient with all our questions and concerns and we are extremely happy with our lease. Thank you to Brian, especially, and to everyone at David Dodge. Thank you also to the guys who worked on the detailing. It looked so nice as it pulled up to meet us. We would reccomend Brian and his team to anyone looking for a new car! More