
David Dodge Chrysler Jeep
Glen Mills, PA
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Very Disappointed in service Super excited to get my new Jeep Renegade but I recently took my car for service and was horrified at how I took my car home. Went in for an oil chan Super excited to get my new Jeep Renegade but I recently took my car for service and was horrified at how I took my car home. Went in for an oil change and waited slightly for the service to be completed. I paid and left. After driving off the lot I heard a intermittent clanking noise but wasn't sure what that was. I drove home and decided to look under my hood and was horrified to find the oil cap missing and oil is spilled everywhere inside the hood. I called immediately and got my rep who handled my initial service. He told me don't drive it and they'd have a car sent to me immediately to use until they could get this fixed. This was done super fast and much appreciated. However this inconvenience took two additional days due to me having to continually call to see what the status of my car was. Finally got my car back and nothing, no mention of reimbursement for this horrible incident until I asked for this. I had to call back multiple times until someone finally agreed that it was the right thing to do and credit back my service. Now, it's been a couple weeks since the issue and I will be bringing my car back in for service yet again since it feels like it's going to die when starting it up in the morning and putting it into drive. So disappointed. More
Great Sales Rep My sales rep David Manning was fantastic, he listened to me and found me the Grand Cherokee of my dreams. Would recommend him to family and friends. My sales rep David Manning was fantastic, he listened to me and found me the Grand Cherokee of my dreams. Would recommend him to family and friends. More
New Jeep Sale Fabulous Experience Dave Manning listened, understood and delivered to meet and exceed our expectations. All the staff professional and customer serv Fabulous Experience Dave Manning listened, understood and delivered to meet and exceed our expectations. All the staff professional and customer service oriented. We look forward to purchasing next vehicle from David Dodge again in the future. Doug & Paula Mills More
Collision repair Great work and Andrew has been great! Whatever he makes isn't enough. He deserves a raise! I would hire him in a minute. He knows his business and Great work and Andrew has been great! Whatever he makes isn't enough. He deserves a raise! I would hire him in a minute. He knows his business and is great with customers. More
Second to None I had the privilege of getting a new Dodge Charger R/T from David Dodge last week. This makes my fourth vehicle I have purchased/leased from David Dod I had the privilege of getting a new Dodge Charger R/T from David Dodge last week. This makes my fourth vehicle I have purchased/leased from David Dodge, and the fifth one in my family since 2006. I keep going back to David Dodge, and have no intention of changing dealers, because the staff here is amazing. I have never had a bad experience here, and what got me hooked on the dealership, was the honesty of the service department. In 2007 I had a series of bad experiences with the service department that is closer to my home. When I came to David Dodge, their service department was able to address everything, and never tried to give me the run around. Since that time, I have experienced the the same level of professionalism with the sales staff. Two purchases and two leases later, with referring a family member to purchase a new car last year, I can’t think of a better place to go for getting a new vehicle, or for service needs. My sales team of Gary Celotto, Melissa Haas, and Bill Joyner were excellent, and second to none. I highly recommend them if you’re considering getting a new vehicle, they won’t steer you wrong. More
Wonderful experience with Steve! We had been to a different dealership earlier in the day and were not very impressed. So, when we arrived to this one, we were pleasantly surprised! F We had been to a different dealership earlier in the day and were not very impressed. So, when we arrived to this one, we were pleasantly surprised! First, the dealership itself was large, beautiful, and very welcoming. We were immediately greeted at the door and directed to one of the sales reps, Steve Ellis. Steve was fantastic! He is the friendliest, most considerate car sales rep we have ever worked with. He made the whole experience easy and there was never any pressure. It felt like working with a friend. He did not try to "sell" us on the car more than we wanted. He answered the questions we had and truly listened to our interests/needs. He helped us get the perfect car! We are very happy with our purchase. In addition, Frank was great to work with. Again, no pressure! He helped us with the paperwork and details about warranties. Overall, wonderful experience. More
Good experience and left the dealership happy! Jerry worked with us for two days to find the right vehicle. We were very pleased and appreciated his help. His boss also was very down to earth and Jerry worked with us for two days to find the right vehicle. We were very pleased and appreciated his help. His boss also was very down to earth and got us at the price we were willing to pay. More
Professional I have been coming here for over 10 years that says something about the employees at David Dodge ! I had the privilege to deal with a new group in I have been coming here for over 10 years that says something about the employees at David Dodge ! I had the privilege to deal with a new group in the service department. They are Professional, caring and you feel as if they treat you like family!! Unfortunately I can't remember the 3 ladies names in service but they rock! Thank you More
Headlamps and oil change Dealer was able to fit me in without appointment to get my headlights re-leveled and running lights replace. In and out less than 30 minutes. Scott Dealer was able to fit me in without appointment to get my headlights re-leveled and running lights replace. In and out less than 30 minutes. Scott was very helpful and kept me abreast of how my car was progressing. This dealer is always very accommodating and their waiting area very comfortable (snacks, wifi and tv). I would highly recommend. More
Service Represenataive Dana Violi I have had nothing but the most positive experiences with David Doge My service Rep Dana Violi is extremely personable and professional She defini I have had nothing but the most positive experiences with David Doge My service Rep Dana Violi is extremely personable and professional She definitely seems to care about her performance and the customer Would definitely recommend More