
David Dodge Chrysler Jeep
Glen Mills, PA
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Rattle in car Had to take car in two times in order to pin point rattle. Second time they kept car for one day and found a metal plate was loose. It was tightened Had to take car in two times in order to pin point rattle. Second time they kept car for one day and found a metal plate was loose. It was tightened and no further problem. More
To David Chrysler Jeep Hi, Everyone at your dealership, and everyone I talked to was very helpful, especially Dana Violi. She was caring and made sure I was always informed Hi, Everyone at your dealership, and everyone I talked to was very helpful, especially Dana Violi. She was caring and made sure I was always informed about my van Dana also came to my home to pick up my registration card cause I didn't have a way to get it to her and she also brought her daughter's with her to meet my Special Needs daughter and visited with us and I thought that was awesome. Thank you Dana Violi your the best . Thanks for all your help with everything. ......Emma Minchella More
Always a great service experience. Had my 2015 jeep Cherokee limited in for pa state and emissions inspections recently. I am always greeted at the service drive by polite and respectfu Had my 2015 jeep Cherokee limited in for pa state and emissions inspections recently. I am always greeted at the service drive by polite and respectful employees. I apologize but I forget the gentlemans name who took great care of me.Your online appt system works well and I am usually not left waiting for very long. Again, thanks to your service team and Dave Kelleher for a great experience with your dealership. Frank J Durant Jr. More
Great experience Our salesperson was not high pressure. Alex took the time to meet our needs and for once we actually enjoyed our car buying experience. We got a great Our salesperson was not high pressure. Alex took the time to meet our needs and for once we actually enjoyed our car buying experience. We got a great deal! More
Outstanding service dept We purchased a 2009. Dodge Journey brand new from David Dodge, we love the vehicle and always use your device for it. The service depoertmantb is the We purchased a 2009. Dodge Journey brand new from David Dodge, we love the vehicle and always use your device for it. The service depoertmantb is the friendliest and most welcoming I have ever experienced in a dealership. I am 1 year post op with a Kidney transplant, I am also looking for a part time job and David Dodge would be an awesome place to work as well!! Sincerely, Maureen Del Sordo More
Unusual Transaction handled incredibly well I purchased my new (to me) 2013 Jeep Wrangler Unlimited from David Dodge sight unseen and had it delivered. Every inquiry I posed to Kimberly & Emil I purchased my new (to me) 2013 Jeep Wrangler Unlimited from David Dodge sight unseen and had it delivered. Every inquiry I posed to Kimberly & Emilio was answered promptly and accurately. Unlike other dealerships that I have dealt with, David Dodge did not try to make a bonus off of my sale. They offered a fair price and stuck to it without adding on other fees to pad the sale. It was very refreshing to deal with them. Prior to the vehicle being delivered to me I asked Kimberly & Emilio to take pictures of every scratch, dent or ding to protect all of us. They responded that it was good and they were right. I could not find a nick on the vehicle!! Very impressed with this dealership and would recommend them to friends. More
A very difficult problem to solve My vehicle was stalling, very infrequently. It began by only stalling after being started remotely. The first visit resulted in having something rep My vehicle was stalling, very infrequently. It began by only stalling after being started remotely. The first visit resulted in having something reprogrammed. It appeared to have solved the problem. Two days later, the vehicle stalled while on the road. I returned to the dealer and was greeted by the service manager. He assured me that he would do everything possible to "pin down" what was causing the stalling. Long story short, after remotely starting the vehicle many times, it finally stalled and they were able to diagnose the problem. The defective part was replaced and my five year old minivan is running like new! Everyone was very professional, and the service manager was especially attentive to my concerns. More
Good service, but over-priced The dealership provides good customer service and everyone there is very helpful. They do everything they can to make you happy and fix your service i The dealership provides good customer service and everyone there is very helpful. They do everything they can to make you happy and fix your service issue. However, the prices they charge for their customer service are outrageous. Just bringing your car in because you have an issue will cost you 50 bucks for a diagnostic test. I had to have a part that I found on a 3rd party website for 20 dollars replaced on my car. The dealership ended up charging me almost 300 dollars between the diagnostic test, up charge on part and labor to install it. Do yourself and your wallet a favor and take your car to Meineke. They won't charge you for the diagnostic exam and the service is way cheaper. More
On top of AC problem I brought my vehicle back to David Auto for another check on the air conditioning system. Service crew needed to actually see when the problem was ha I brought my vehicle back to David Auto for another check on the air conditioning system. Service crew needed to actually see when the problem was happening. Wayne Bayes was very helpful and said he would order a module for the system. He feels this could be causing the problem. Wayne was very helpful and said a future appointment would be scheduled when the part arrives at the dealership. More
Very Good Service Very considerate towards me as I recently had back surgery. Everyone made every effort to make sure I was comfortable while waiting on my repairs, wh Very considerate towards me as I recently had back surgery. Everyone made every effort to make sure I was comfortable while waiting on my repairs, which by the way were done within a hour. More