David Dodge Chrysler Jeep

Attentive to customer The sales professional I worked with was attentive to my needs and worked with me to achieve a successful sale. He was very enthusiastic about the Chr The sales professional I worked with was attentive to my needs and worked with me to achieve a successful sale. He was very enthusiastic about the Chrysler 300 and that helped assure me that it was a good product. This was important as I have never before owned a Chrysler product and it is probably the last new car I'll ever buy. I expect a car in my care, regardless of brand, to operate well for a minimum of 150,000 miles and 15-years with only reasonable wear and tear repairs and maintenance. So far after only a couple of ownership weeks, I'm loving my smooth riding, quiet, spacious but powerful Chrysler 300. I hope that feeling will continue over the next 15 orbso years. An added benefit is that this agency is only two miles from my home. More

2017 August service I called notifying that my car had a small power steering fluid leak and while it's there can they check the module that controls the heated/air coole I called notifying that my car had a small power steering fluid leak and while it's there can they check the module that controls the heated/air cooled seats as it has never worked properly. I asked for a larger loaner due to a funeral I needed the car for the next day. Arrived and explained that my mechanic said to have jeep check the steering fluid because it was empty the month prior which means there is a leak. Rick said it was due for an air filter. Then gave me the smallest rental in the lot. Asked for a larger car he offered a compass which is not as big as a Jeep Grand Cherokee. I asked for a 4 door car, he said they had nothing and the rental guy was not there. I Asked for a manager he said none was there. Then when speaking about my husbands truck a chevy Silverado, he took time to tell me I was pronouncing the name of my other vehicle incorrectly and proceeded to with an attitude correct me (which I found rude and condecending). I also told Rick I had time constraints if no call by 3pm I wouldn't be able to pick it up til Saturday afternoon. Call was not received til 5pm. When we spoke he said no leak was found and nothing is wrong with the module that they changed my oil and put a filter in pretty much completely disreagarding what I brought it there for. He was abrupt, dismissive and not helpful in the least. And service I needed was not done. I have bought 3 cars from this dealership. Service used to be excellent but all of those guys are gone. The only person I will even consider working with there is Scott. He listens.to the customer is friendly polite respectful and cares. Very sad that a once great dealership has changed its appearance but become less service or customer oriented. I live much closer to two other dealerships but came here out of loyalty and previous great service. I am not sure if I will return. More

Maybe not the best...but certainly not the worse An internet search found the Jeep Chief on their lot that I had an interest in after having seen one before. I e-mailed and got a quote on the vehicl An internet search found the Jeep Chief on their lot that I had an interest in after having seen one before. I e-mailed and got a quote on the vehicle from Kristin Davis that was below what I had seen the vehicle priced previously and below sticker. Went up on a Saturday, dealt with very professional Gary Celotto in the showroom, and eventually purchased the vehicle at Kristin's quoted price. When the deal moved back to financing, it was at the sticker price and not Kristin's quoted price which I caught after the documents had been signed and they corrected. David Dodge is a well oiled machine that moves you through the purchase process with ease. More

Best Deal I've ever had! After months of searching for a great deal my wife and I worked with Jim and Kenny at David And they helped us get two brand new cars for less then we After months of searching for a great deal my wife and I worked with Jim and Kenny at David And they helped us get two brand new cars for less then we where paying on our old cars. We love of Dodge Journey and our Jeep Compass. We will be back in a few years when we are ready for new rides. Thanks David Dodge for taking the time and helping us out... you'll have a customer for life with the deals we got! More

Poor communicstion We drove from NJ to this dealership in PA. Over 2 hours, the whole time communicating specifically about a car they had for sale. Got to the dealershi We drove from NJ to this dealership in PA. Over 2 hours, the whole time communicating specifically about a car they had for sale. Got to the dealership met our salesman who said he specifically had the car ready for us to test drive. We drove the car and during the paperwork processing we were informed by the manager the car was sold. They then low balled us on the value of our car st $1500. The. day before a different dealership offered us $3500. Not a way to do business More

New Battery I called Dana after experiencing my battery barely starting the engine and she took me immediately, squeezed my service work into an already busy sche I called Dana after experiencing my battery barely starting the engine and she took me immediately, squeezed my service work into an already busy schedule and had me out in a little over an hour! David Jeep has a 5 star service process and Dana is everything u want as a service advisor: courteous, professional, attentive, honest & terrific follow up! More

Mike Ford I emailed them about a truck. They emailed me back with a price. When I got to the dealership it was the same price they quoted me. They didn't try to I emailed them about a truck. They emailed me back with a price. When I got to the dealership it was the same price they quoted me. They didn't try to bait and switch move like other dealerships!! Would buy from them again!! More

My experience at David Dodge The staff at David Dodge was very helpful in getting us the right car for our budget. However, after only having the car two weeks the check engine li The staff at David Dodge was very helpful in getting us the right car for our budget. However, after only having the car two weeks the check engine light is on. But our overall experience with the staff was great. Thank you David Dodge. More

Car shopping while waiting for a car repait From the time we walked in the door everyone was very helpful and understanding. Bob listened to what we wanted in a mini van and the right price. Bob From the time we walked in the door everyone was very helpful and understanding. Bob listened to what we wanted in a mini van and the right price. Bob and his team made it happen. He was very nice to me and my family throughout the whole process, he also won my father-in-law over which is a feat in itself. Thank you Bob More

Great experience! 2014 Jeep Wrangler Unlimited Great, friendly people both in sales and service. I would absolutely recommend this dealership to anyone. I am looking forward to a long-term relati Great, friendly people both in sales and service. I would absolutely recommend this dealership to anyone. I am looking forward to a long-term relationship with David Jeep. Everyone I have interacted with at the dealership has been just great. Thank you! More