David Chevrolet Buick

Clueless Staff Made appointment to pick up a used car purchase, Defects were not repaired as promised. Waited 2 and one half hour to get things straight !!! A cash Made appointment to pick up a used car purchase, Defects were not repaired as promised. Waited 2 and one half hour to get things straight !!! A cash deal and waited to see finance manager !!!!!!!!!!!!!!!! Drove car 5 miles down road to realize no registration sticker !!!! NEVER AGAIN !!!!!!! More

Used car buying experience Thank you Nick Walker for an excellent buying experience, you were a pleasure to deal with and very professional. Would definitely buy from you again Thank you Nick Walker for an excellent buying experience, you were a pleasure to deal with and very professional. Would definitely buy from you again and would recommend you to my friends and family. More

Great John was very helpful and made everything go smoothly. I will definitely give his business card to people. Thanks John & David Chevrolet for the gre John was very helpful and made everything go smoothly. I will definitely give his business card to people. Thanks John & David Chevrolet for the great experience.. More

1st time lease Came in with a recall for my 2011 Regal. Got bored watching Let's Make A Deal so I wandered into the showroom. Saw an Encore & fell in love ??. Nick Came in with a recall for my 2011 Regal. Got bored watching Let's Make A Deal so I wandered into the showroom. Saw an Encore & fell in love ??. Nick Walker approached me to tell me about this SUV. Took 1 for a test drive & that's all it took. Signed papers for it & its mine. The only thing I don't like is that it's made in Korea. If I knew that, I probably wouldn't have leased it. More

Excellent customer service and attention to detail!! I visited David Chevrolet on 2/4/17 and purchased my new 2017 Chevy Equinox that same day. Salesman was Paul Liberto. If you're looking for a great I visited David Chevrolet on 2/4/17 and purchased my new 2017 Chevy Equinox that same day. Salesman was Paul Liberto. If you're looking for a great dealership and outstanding sales service, visit Paul at David Chevrolet in Niagara Falls. More

Go See Ernie! I saw Ernie Fadel at David Chevrolet and my experience was 100% satisfactory! Ernie made my experience unbelievably easy, fast, and stress-free! Absol I saw Ernie Fadel at David Chevrolet and my experience was 100% satisfactory! Ernie made my experience unbelievably easy, fast, and stress-free! Absolutely wouldn't go anywhere else in the area. Great service on cars too! More

Poor Customer Service Brought 2015 Chevy Malibu on lease from dealership in for an oil change. They also did a tire rotation and the car sat home until the next morning whe Brought 2015 Chevy Malibu on lease from dealership in for an oil change. They also did a tire rotation and the car sat home until the next morning when my passenger side front tire was almost flat. I brought it back and was told there was a piece of metal or screw in the sidewall that was not repairable and had to be replaced. That same tire had no issues until I brought the car in for service. When I told the technician who called me to say the car was done the answer I got was "If we looked over everything on every single car we would never get anything done around here". I think that is a terrible thing to say to a customer and any way you look at it they let a potential dangerous issue leave their dealership. I know things happen but teach your employees to to talk to people or get better training before you are able to call someone. It's a shame that the terrible Service Dept is going to cost the Sales Dept business. Don't EVER underestimate the power of the consumer as I will make it my mission to advise people on where to find good customer service. You might say it's HUGE. More

great dealership would highly recommend ! this is my 3 rd car with David Chevrolet just leased a 2016 Lacrosse this is my second one I just love the car the drive is beautiful I was planning o this is my 3 rd car with David Chevrolet just leased a 2016 Lacrosse this is my second one I just love the car the drive is beautiful I was planning on a new Cadillac but to me did not compare with the Lacrosse smooth drive and such a classy looking automobile. I purchased the tri-coat in white this time and the sun roof it's so bright and the inside is beautiful. I have had the same salesman for the past 3 times Steve Palmeri I wouldn't deal with any one else. He's right there to help you with what you need what you can afford and calls you periodically to make sure that everything is fine with the car and that your satisfied and will help you with any questions that you might have. He's truly a great salesman with a wonderful personality and very very helpful. I recommend David Chevrolet to all my friends and make sure that they ask for Steve Palmeri thanks again for the great service ......... Mary Jamarco 👍🏻👍🏻👍🏻. And not to forget in finance Dwan he's the best so friendly always a smile and so sweet. Thanks again More

On the fence We purchased a used car for our children from the David Dealership. I took care of the majority of the paperwork online to avoid lengthy wait time in We purchased a used car for our children from the David Dealership. I took care of the majority of the paperwork online to avoid lengthy wait time in the dealership. Their website also advertises this online option to save time as well. When I first arrived to the dealership, no one seemed to know who I was although I had been speaking to two separate sales reps throughout the day. The 2nd visit to the office was a waste of my time - entire 30 minute conversation could have been done over the phone. I understand that our vehicle wasn't an expensive buy but no one seemed to know anything about my purchase until day 3 - when I came to test drive the vehicle. Mike Gray was a very helpful and knowledgeable salesman. Not the person we had originally been speaking to, but very kind and patient. Mike was fairly new to the location - we felt as though he didn't receive the support from the rest of the staff - this made him look unprepared but honestly, we knew it wasn't his fault. In the end, the final pick up day went smoothly and Mike Gray made sure my son and myself were very well taken care of. Thank you to Mike Gray!! Everyone else needs to sharpen up on their communication skills. An expensive shirt and tie can only get your so far with buyers. Go see Mike Gray!! More

Buying experience After nearly 38 years of buying countless vehicles, I finally found a dealership and salesman I can trust to provide me with the best quality, knowled After nearly 38 years of buying countless vehicles, I finally found a dealership and salesman I can trust to provide me with the best quality, knowledge of product, and pricing. The salesman is extremely honest, courteous, and goes the extra mile to provide excellent customer satisfaction that keeps customers coming back. More