David Chevrolet Buick
Niagara Falls, NY
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Second lease from David This is our second lease from Nico. Deal was done quickly and car was delivered as promised and on time with a minimum of hassle at closing which is m This is our second lease from Nico. Deal was done quickly and car was delivered as promised and on time with a minimum of hassle at closing which is much appreciated by me. We also have enjoyed working with their service department as well. They are quick accurate and efficient. We have another lease ending next June and Nick will get the first look at our business then. More
Unfortunately decieved by "mistake" offer My wife and I worked out a verbal deal for a Chevy Traverse LT with Steve Palmeri Sr for a 3 year lease. We did not haggle or try to work out any sort My wife and I worked out a verbal deal for a Chevy Traverse LT with Steve Palmeri Sr for a 3 year lease. We did not haggle or try to work out any sort of deal with Steve, we told him what trim and color we liked, and he gave us a monthly quote and worked up the preliminary offer paperwork. We told Steve that we would be turning in our current car to Mazda in a few days and give us some time to think about it. We ended up test driving a couple other model cars over the last couple of days and ultimately decided we wanted to go with the Traverse. We called Steve up and he was excited to close the deal... He let us test drive the car again to make sure we were happy and sat down to do the paperwork. Steve pulled out the preliminary offer paperwork that he did a few days ago with our quote and review the numbers with us and said that he just had to have his finance manager look over the terms and we should be good to go. 5 minutes later Steve came back and told us that there was a mistake made with the quote, and that the finance manager who originally did the offer for us was on vacation... and that we aren't going to want the finance manager who was there to come out and talk to us because "it's just a bad situation"... This statement was then followed with the "correct" number which was $40 more a month than the original quote he gave us - at this point I want to remind everyone that my wife and I did not haggle with Steve at all - the original quote for the Traverse was $459 a month and he's now saying it's $499 a month. This whole experience is absolutely embarrassing for the dealership and Steve. They wasted our time, and made us feel like idiots. The original offer Steve gave us wasn't unrealistic, it appeared to be competitive as we had similar negotiated terms with other dealers for other branded cars in the same class... plus we had the GM employee discount from a family member which is supposedly worth a lot. This was a very unprofessional negotiation tactic - "we will give you an amazing quote that will get you back in the door, and then tell you the real price and try to convince you that it was a mistake made by our finance manager who is conveniently on vacation". I will never recommend David Chevrolet to any friends or families, and will share our experience when and where we can. This is why people don't trust car dealers and hate the car buying process. Instead, we will move on from Chevy and find a different car/dealer that is honest with their customers. More
Like my new Equinox Plenty of room and smooth ride.... dealership worked great to get me in my new vehicle. Pleasant greeters too. Thanks for all your help and quick Plenty of room and smooth ride.... dealership worked great to get me in my new vehicle. Pleasant greeters too. Thanks for all your help and quick closing. More
Leasing a new car I was ready to lease a new car and Jason Dillar made the experience easier. He was very friendly, helpful and knowledgeable I would recommend him I was ready to lease a new car and Jason Dillar made the experience easier. He was very friendly, helpful and knowledgeable I would recommend him to others needing help in selecting a new car. More
Great Salesman Steve Palmieri is by far the best Auto dealer I have ever dealt with. Thats why we just leased our 3rd set of vehicles from him. (Cascada for my wife Steve Palmieri is by far the best Auto dealer I have ever dealt with. Thats why we just leased our 3rd set of vehicles from him. (Cascada for my wife & a Treverse for me) Hes just an all around great guy you like to do business with, fair honest and straight forwards, No BS. More
Best experience ever! It was the best experience we have ever had with buying a car. The salesman & the finance manager were great to deal with. Would highly recommend Davi It was the best experience we have ever had with buying a car. The salesman & the finance manager were great to deal with. Would highly recommend David Chevrolet & love my new car. More
Best Car Buying Experience Yet I have bought 10 cars in my lifetime, and my latest car buying experience (throught David Chevrolet Buick) was, by far, my best car buying experience I have bought 10 cars in my lifetime, and my latest car buying experience (throught David Chevrolet Buick) was, by far, my best car buying experience ever. Brandon Chimera was genuinely kind and helpful in all ways, from showing me a vehicle that he knew had all the features I was looking for, to explaining features that I had never had in past cars, to explaining financing details. I am extremely satisfied with my Chevy Equinox. I will definitely contact Brandon in the future when I am ready for another vehicle. More
Paperwork switch-a-rue After my wife purchased an Equinox we referred my daughter to our salesperson, Al. Al is a lifelong friend of mine since high school and thought we c After my wife purchased an Equinox we referred my daughter to our salesperson, Al. Al is a lifelong friend of mine since high school and thought we could trust him. Actually, that’s the only reason we came back to David Chevrolet, we had a not so pleasant experience with our previous lease at David Chevrolet dealership. However, we trusted Al and he came with two options, $340.00, 12,000 miles a year for 39 months or $340.00, 10,000 a year for 36 months. Our lease agreement, $340.00 a month, 36 month term, 10,000 miles per year, first month at time of signing. Al then said he would be able to get our daughter the same deal ours was as long as she had a cosigner. When my wife cosigned papers, she asked Brian the finance person, if this was the same deal as hers, his answer was YES same deal. When my daughter signed papers, she again asked if this was the same deal as her mothers, he answered yes, other than excess miles charge from current lease rolled in to payment, which was fair. What it turned out, Brian switched term to 39 months. We were at dinner that night when we found out they switched my daughter's term to 39 months. We looked into FTC, Cooling off Rule, which apparently doesn't apply. That all said, we will explore any and all options to handle this misrepresentation and as far as I'm concerned fraud. On an additional note, we were promised roof rack, which we don’t have and my daughter radio is having trouble, when she called the service department, they told her to call her salesperson. After our household have leased 6 cars from David Chevrolet we have two new Equinox, one not delivered as agreed to and the other with a malfunctioning radio. Not all experiences are bad, be aware the same can happen to you. Form your own opinion. More
Great Salesman I highly recommend working with Nico Quarcini if you are looking for a new or used car. There was NO high pressure sales pitch and it was so nice to t I highly recommend working with Nico Quarcini if you are looking for a new or used car. There was NO high pressure sales pitch and it was so nice to test drive the vehicles by myself! More
New suv Our salesman Steve Palmeri very knowledgeable and quickly on our way home in our new Chevy Trax. Even got the right color! Will have no problem recomm Our salesman Steve Palmeri very knowledgeable and quickly on our way home in our new Chevy Trax. Even got the right color! Will have no problem recommending more people to this dealership. Thank you!! More