Davenport Used Car Superstore
Davenport, IA
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47 Reviews of Davenport Used Car Superstore
I am absolutely thrilled to provide an update on my recent experiences with Pat McGrath car dealerships. Having been a loyal customer who has purchased not one, not two, but three cars from their deale recent experiences with Pat McGrath car dealerships. Having been a loyal customer who has purchased not one, not two, but three cars from their dealership, I felt compelled to share my recent journey, which, though initially challenging, turned into a truly exceptional experience. Once my concerns were brought to their attention, they went above and beyond to completely rectify the situation, demonstrating their commitment to customer satisfaction. Pat McGrath's team acted swiftly and decisively to address my concerns. The dealership's management, including the general manager, Mark Updegraff, and the used vehicle sales director, Mason Schultz, were both amazing and took my feedback very seriously. They immediately offered to fix things. This gesture demonstrated their commitment to making things right and ensuring my satisfaction. They recognized the importance of providing me with a vehicle that suits my needs as a disabled Army veteran. They have not only addressed the issues I encountered, but have also taken steps to ensure that such situations are less likely to occur in the future. While my recent experience initially left me disappointed, it's their swift and effective response that has ultimately and completely restored my faith in their dealership. Thank you, Pat McGrath dealerships, for making things right! Your efforts have turned a challenging situation into a very positive experience. I look forward to continuing my relationship with your dealership in the future. More
Amazing customer service! Adam Moody helped me find a car I absolutely love and I left with it the next day. He went out of his way to help me get it. He picked me up from hom Adam Moody helped me find a car I absolutely love and I left with it the next day. He went out of his way to help me get it. He picked me up from home and brought me to get it on his day off. Jordan Young helped me with the paperwork and explained everything so I understood it. He made everything super streamlined and was very helpful. Both of them were over the top amazing at their jobs and super friendly. Best place I've ever bought a car from, hands down. Thanx guys! More
Had my tires "ROTATED AND BALANCED" they didnt readjust the air pressure and after a second visit i paid another shop to do it RIGHT. Now my truck has a death wobble and was told its not safe to drive but the air pressure and after a second visit i paid another shop to do it RIGHT. Now my truck has a death wobble and was told its not safe to drive but they say it needs a whole new front steering components replaced and want $3,000 to fix it, not overed under warranty. Should have kept my chevy with 265,000 miles on it. ATLEAST I COULD DRIVE IT! More
Enjoyed working with Arman Khan and the Davenport Used Car Superstore team. Arman was very helpful and went the extra mile to help my wife and I find a great car Car Superstore team. Arman was very helpful and went the extra mile to help my wife and I find a great car More
I thought buying a car was going to be fun. The agent that was selling was nice but after that it just became stressful. I actually went home and cried. The agent that was selling was nice but after that it just became stressful. I actually went home and cried. More
It's been a long time since I've been car shopping and needless to say, I was very nervous! My salesman, Adam made me feel less nervous and I was so happy to be able to shop with no pressure. I highly rec needless to say, I was very nervous! My salesman, Adam made me feel less nervous and I was so happy to be able to shop with no pressure. I highly recommend Adam. If you're in the market for a car, ask for Adam! More
Don't fall for their buyback scam! Took my truck in to get looked at for an offer. They gave me no numbers for anything before running my credit without asking my permission to run my Took my truck in to get looked at for an offer. They gave me no numbers for anything before running my credit without asking my permission to run my credit. You people called me first. Then lied twice about a proposal already being written up and only 1 out of 2 trucks i wanted to see.. Unprofessional to say the least. Avoid these jackals. More