1,232 Reviews of Dave White Chevrolet - Service Center
This is the first time I have had issues with Dave White service and I have been using them for many years. My normal service advisor was out and I had to call on three consecutive days to get any answers service and I have been using them for many years. My normal service advisor was out and I had to call on three consecutive days to get any answers to my questions and to schedule an appointment. Whoever they sent me too was either going to call me back and didn't, or had bad information. Once I dropped my car for service before 8:00 am I was told it would be "about 4 hours" and that the shuttle driver could come pick me up and take me back to get it. I started receiving text messages to check the status of my service. which I had never received before. When I clicked the link it showed my bars was invoiced at 1:19 pm. I tried to call and make sure it was done, and got two people that couldn't give me an answer. Finally at about 3:30 I was able to get an answer that my car was done, but that the shuttle driver was stuck in traffic. I managed to arrange my own ride, and get the car picked up. The lack of ease on getting someone on the phone to help was frustrating, compounded by being without a car for hours longer than anticipated when I had things I needed to take care of prior to going out of town the following day. Once I got the car picked up I had multiple warning lights pop up and then go away for a repair that I had done about a year ago. This is not the first time I have had these warnings (basically the entire dashboard lit up), but since they go away after a few minutes I was told that there is nothing that can be done until they come on and stay on. More
The entire experiance was very professionally handled from start to finish. I am very pleased with the results of the repair. The vehicle had also been spotlessly cleaned before return. from start to finish. I am very pleased with the results of the repair. The vehicle had also been spotlessly cleaned before return. More
my truck still does not have a/c after paying dave white $178.00 and they said compressor bad , replaced it and still no cold worse service ever called 3 times no return call left message all 3 times !!! $178.00 and they said compressor bad , replaced it and still no cold worse service ever called 3 times no return call left message all 3 times !!! More
I had a great experience getting my truck an oil change. Very professional and very pleased. I will be coming back for my trucks next service. Very professional and very pleased. I will be coming back for my trucks next service. More
Very good service and very knowledgeable service advisors. They take time to service your vehicle. Have purchased at least 10 vehicles from Dave White and have had a great experience or I would no advisors. They take time to service your vehicle. Have purchased at least 10 vehicles from Dave White and have had a great experience or I would not have returned. More
I had my vehicle in for a bad tire. The problem started just 12 days after I drove it off the lot. Then, again, 15 days after that. Since my vehicle was a dealer demo with a little over 2,500 miles when just 12 days after I drove it off the lot. Then, again, 15 days after that. Since my vehicle was a dealer demo with a little over 2,500 miles when I acquired it, there was a chance that the issue was there before I took ownership. Chris did his best to give me a fair deal since I didn't opt for the tire protection. More
Excellent service. Recall service was prompt and appointment time short and service writers kept me informed on progress. Service department has always been top notch in the 114 years I have been us appointment time short and service writers kept me informed on progress. Service department has always been top notch in the 114 years I have been using them. More
As usual, I had a good experience when I took my car in to receive servicing. We have had quite a few cars purchased from Dave White and have had a good experience to receive servicing. We have had quite a few cars purchased from Dave White and have had a good experience More