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Dave White Chevrolet - Service Center

Sylvania, OH

4.2
1,192 Reviews

1,192 Reviews of Dave White Chevrolet - Service Center

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June 14, 2021

This is the first time I have had issues with Dave White service and I have been using them for many years. My normal service advisor was out and I had to call on three consecutive days to get any answers More

by dawnmgriffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Jun 14, 2021 -

Dave White Chevrolet responded

Thank you so much for your honest feedback, Dawn. I'm sorry to hear that you weren't fully satisfied with your recent experience, and I apologize for any inconvenience caused by the long wait and lack of communication. If you would be willing to reach out to me directly, I would like to learn more to see if there is anything we can do to turn this around for you. Thank you! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Jim Comiskey jcomiskey@whitecars.com 419-885-4444 Ext. 208

Jun 15, 2021 -

dawnmgriffin responded

I am hoping that this is a one time issue. I understand that repairs sometimes take longer than estimated. My biggest concern is that no other service advisors could assist me when Kyle was out. As I stated, it took three days of calling to even get an appointment, because nobody was listening to voice mails and returning my calls.

June 13, 2021

Good service but took a little longer than expected. Glad able to use GM points to help pay for service. Virus limits options in waiting area. More

by CRWILLIS4278
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Jun 14, 2021 -

Dave White Chevrolet responded

It's great to hear that Kyle was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dave White Chevrolet! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Jim Comiskey jcomiskey@whitecars.com 419-885-4444 Ext. 208

June 13, 2021

The entire experiance was very professionally handled from start to finish. I am very pleased with the results of the repair. The vehicle had also been spotlessly cleaned before return. More

by rbrelowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Tall
Jun 14, 2021 -

Dave White Chevrolet responded

Thank you for taking the time to share your thoughts on working with Lisa and our team. We're glad to hear we delivered such a great experience! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Jim Comiskey jcomiskey@whitecars.com 419-885-4444 Ext. 208

June 13, 2021

my truck still does not have a/c after paying dave white $178.00 and they said compressor bad , replaced it and still no cold worse service ever called 3 times no return call left message all 3 times !!! More

by johns_trailers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Ganues
Jul 01, 2021 -

Dave White Chevrolet responded

Hello, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jim Comiskey jcomiskey@whitecars.com 419-885-4444 Ext. 208

June 11, 2021

I had a great experience getting my truck an oil change. Very professional and very pleased. I will be coming back for my trucks next service. More

by c.mildon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Dave White Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Jim Comiskey jcomiskey@whitecars.com 419-885-4444 Ext. 208

June 10, 2021

Very good service and very knowledgeable service advisors. They take time to service your vehicle. Have purchased at least 10 vehicles from Dave White and have had a great experience or I would no More

by 63FINCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Jun 11, 2021 -

Dave White Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Jim Comiskey jcomiskey@whitecars.com 419-885-4444 Ext. 208

June 09, 2021

I had my vehicle in for a bad tire. The problem started just 12 days after I drove it off the lot. Then, again, 15 days after that. Since my vehicle was a dealer demo with a little over 2,500 miles when More

by BAILEYEMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris - I don't know his last name
Jun 09, 2021 -

Dave White Chevrolet responded

Emily, Thank you for choosing Dave White Chevrolet, your feedback and rating mean a lot to us. We're glad Chris and our service team were able to help, and we hope to see you again! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Jim Comiskey jcomiskey@whitecars.com 419-885-4444 Ext. 208

June 05, 2021

Tyler was amazing! He explained issues with car and what to do to fix it. Work was efficient and done it timely manner. Car runs smooth now More

by LLMODEL58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Dunphy
Jun 07, 2021 -

Dave White Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dave White Chevrolet. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Jim Comiskey jcomiskey@whitecars.com 419-885-4444 Ext. 208

May 31, 2021

Excellent service. Recall service was prompt and appointment time short and service writers kept me informed on progress. Service department has always been top notch in the 114 years I have been us More

by tmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Dave White Chevrolet responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Jim Comiskey jcomiskey@whitecars.com 419-885-4444 Ext. 208

May 29, 2021

As usual, I had a good experience when I took my car in to receive servicing. We have had quite a few cars purchased from Dave White and have had a good experience More

by CSS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Dave White Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Jim Comiskey jcomiskey@whitecars.com 419-885-4444 Ext. 208

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