1,232 Reviews of Dave White Chevrolet - Service Center
Great service and great sales. Always taken care of by my service advisor Alexis for my service needs for my vehicles. my service advisor Alexis for my service needs for my vehicles. More
Brought our truck there to be looked at for check engine light. Told them if they needed the truck longer than a day let us know so we can rent a car. They said no need too. 1st Day they never even looked a light. Told them if they needed the truck longer than a day let us know so we can rent a car. They said no need too. 1st Day they never even looked at the truck left my husband stranded had to call for them to pick him up. We took the truck home and returned it in the morning. 2nd day didn’t get to the truck till 2pm would need 3 hours to check it out. Husband stranded at work for 2 hours until an Uber was available.They said they need the truck on the morning to make sure everything was ok. Day 3 the mechanic doesn’t come into work. Some other guy is gonna look at it when he comes in at 11. The service people do not call you back when they say they are going to. There have been no parts installed or ordered for the truck. I’m just wondering if it hasn’t even been looked at and that’s the plan at 11 o’clock today. No need to rent a car? We have been stranded for 3 days because everyone we talk to just started working there. More
Service dept. very helpful. Kyle was friendly and helpful, keeping me informed about progress on my service/repair. Showed me the screw that was removed from my tire, and explained the repair made. helpful, keeping me informed about progress on my service/repair. Showed me the screw that was removed from my tire, and explained the repair made. I was surprised to find how FAR out the scheduling was! I have been going online for years to book service appointments. They were never more than a few days out! This last appoint took weeks to happen. More
Christian Gomez really put into action the meaning of his first name. He was kind and helpful understanding and patient. He did an awesome job! Great customer service encounter. first name. He was kind and helpful understanding and patient. He did an awesome job! Great customer service encounter. More
Scratched my truck . Never took care of it like they said they would and I don’t have time to keep driving up there since I cant get a return call after leaving multiple msg. they would and I don’t have time to keep driving up there since I cant get a return call after leaving multiple msg. More
We came back to Dave White service department due to a bad experience with Dunn's service department. Dropped my vehicle off at Dave White to service tech named James on Thursday, told later that day, par bad experience with Dunn's service department. Dropped my vehicle off at Dave White to service tech named James on Thursday, told later that day, part wouldn't be in til Friday. Picked my car up, dropped off Friday morning. Told Friday there was a shipping issue and could be in on Monday, but would need to keep my car for the weekend. Told on Monday the part was on backorder and could be in on Tuesday. No part on Tuesday, picked up the car again. Finally told part was in, dropped off again, and car finally fixed. I understand there are issues with parts manufacturing and shipping issues but keeping my vehicle didn't make sense. Major inconvenience for me to keep my vehicle when the part wasn't even in the service department. I was also a little disappointed when they didn't check simple things as my tire pressure. If you're doing a diagnostic check, would it be so hard to add air to the tires and make sure simple things were in check? More
I was there for a oil change and was told I needed a new tire and it wouldn't be complete until 2 pm. They called at 11:30 and said it was ready. Very impressed with turn around time. tire and it wouldn't be complete until 2 pm. They called at 11:30 and said it was ready. Very impressed with turn around time. More