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Dave White Chevrolet - Service Center

Sylvania, OH

4.3
1,232 Reviews

1,232 Reviews of Dave White Chevrolet - Service Center

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April 20, 2022

Does not keep you updated. Waited over 3hrs, when was told it would be "about an hour". Never once did someone come tell me what was going on. More

by Karenbuldas18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember his name
Apr 21, 2022 -

Dave White Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Karen, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 20, 2022

Kyle in service dept is awesome. He is the only one I trust with my Z06 and XT5. I know he will do it right. Give that boy a raise. More

by ggroves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Apr 21, 2022 -

Dave White Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you always find your experience with Kyle to be a positive one at Dave White Chevrolet. Please don't hesitate to reach out if you need anything else. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 17, 2022

They are always very friendly and helpful and explain any problem you may have. It is also easy to schedule an appointment. More

by cindyneedham50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Gomez
Apr 17, 2022 -

Dave White Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 15, 2022

This dealership has been amazing in taking care of me and my Equinox since 2015, especially my service rep Kyle Gaiunes. He is so thorough. More

by darlabud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Apr 16, 2022 -

Dave White Chevrolet responded

Thank you for choosing Dave White Chevrolet, your feedback and rating mean a lot to us. We're glad we are always able to help, and we hope to see you again! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 15, 2022

Usually they're pretty good. Today I'd give a little bit lower rating. Went in for an oil change. Stood around for a few minutes before getting a "Hello". At the end I payed up a More

by Fringedon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Dave White Chevrolet responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 14, 2022

My worst nightmare was seeing a light on the dash of my new Tahoe….. Racquel at Dave white service center quickly calmed my nerves when she made arrangements right away for my vehicle to get looked at by o More

by Dan Goetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Racquel Hossler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Dave White Chevrolet responded

Thanks for sharing your thoughts about your experience with Dave White Chevrolet. We appreciate your business, Dan, and hope to see you again soon! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 13, 2022

I can always depend on the service department, especially Kyle to do a great job. More

by PLC728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Apr 14, 2022 -

Dave White Chevrolet responded

Thank you for your business and this review. We're happy to hear Kyle and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 13, 2022

As always customer service is great. Frustrated with the fact that my car was in the service department for 2 days and I picked it up having the same issues as I did before dropping it o More

by adeverna01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown evening drop off
Apr 17, 2022 -

Dave White Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 13, 2022

I like working with Kyle. Despite how much the visit cost, going to Dave White service center is far better than others I have dealt with. So keep doing what your doing ! More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Apr 14, 2022 -

Dave White Chevrolet responded

Lisa, Thank you for your very kind review. Kyle and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dave White Chevrolet. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 09, 2022

Have been with Dave White for quite some time. The service and quality has been great. More

by momma2wishy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
At time of purchase (Tanner Newland), Kyle Ganues
Apr 10, 2022 -

Dave White Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

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