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Dave White Chevrolet - Service Center

Sylvania, OH

4.3
1,232 Reviews
Call Service Center (419) 885-4444

1,232 Reviews of Dave White Chevrolet - Service Center

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June 12, 2022

I feel the customer service was lacking compared to what I was used to at Dave White. My last 2 visits left me frustrated & unhappy. When our service rep was Matt, we felt confident that our concerns were h More

by CATHYSOLLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Racquel Hossler
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2022 -

Dave White Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 11, 2022

Like the way that they call to let me know what going on and how long it will take More

by DJARMSTEAD1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2022 -

Dave White Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 10, 2022

They keep you informed of the progress but I think are a bit over the top More

by KELEVENK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Cole
Report | Print
Jun 10, 2022 -

Dave White Chevrolet responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 09, 2022

Service was EXCELLENT! Kyle kept me informed and got the job done! Wonderful as always. More

by AM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Report | Print
Jun 09, 2022 -

Dave White Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Kyle and our team here at Dave White Chevrolet. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 09, 2022

Alexis is our new advisor. She was great. Kept us informed on the repair status and repair quote. More

by Beriehle131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2022 -

Dave White Chevrolet responded

Thank you for choosing Dave White Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 09, 2022

Easy to schedule, investigated my warranty to ensure repairs were covered, work completed and car ready when they said it would be. Friendly staff. More

by Damarcz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Racquel Hossler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2022 -

Dave White Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 06, 2022

The service was timely and solved the problem. .but may need follow up service. Everyone was pleasant, courteous and helpful as usual. Kyle my usual service person is familiar with me and my car More

by sga3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues, Alexis Keener
Report | Print
Jun 07, 2022 -

Dave White Chevrolet responded

Thank you for your business and this review. We're happy to hear Kyle and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 05, 2022

They always fix my car in a timely manner, techs are always knowledgable and kind More

by sjhuston7
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Report | Print
Jun 06, 2022 -

Dave White Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 03, 2022

The service tech that worked on my truck returned to me dirty and all scratched up on the dash and the headliner it was disgusting talk about embarrassing More

by BLADEMAN8X6
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kyle Ganues
Report | Print
Jun 09, 2022 -

Dave White Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 03, 2022

Jordan was my customer liaison; and, he kept me informed as things progressed or digressed. Very helpful and courteous. More

by Toledoroyboy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan in service
Report | Print
Jun 06, 2022 -

Dave White Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

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