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Dave White Chevrolet - Service Center

Sylvania, OH

4.3
1,232 Reviews

1,232 Reviews of Dave White Chevrolet - Service Center

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June 22, 2022

I have been a Dave White customer since 1985. I buy all of my automobiles there and have 100% of my service word performed at Dave White’s. My most recent service a defective battery that was ins More

by 2010corvette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric McClellen, Kyle Ganues
Jun 23, 2022 -

Dave White Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Kyle and Eric here at Dave White Chevrolet. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 22, 2022

At this time I am very disappointed with Dave white family I had over spray on my car hud an Thay buff it off an mast up my car 🚗 you can not buff off overspray I am so unhappy with the work on my car More

by ericwalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marty Almester
Jun 26, 2022 -

Dave White Chevrolet responded

Eric, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 22, 2022

Great to work with , Alexa always follows up with me and stays in contact if there’s anything additional and let’s me know as soon as Vehicle is done More

by waltzaround
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ganues
Jun 23, 2022 -

Dave White Chevrolet responded

Thanks for sharing your thoughts about your experience with Dave White Chevrolet. Alexis and our team appreciate your business and hope to see you again soon! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 21, 2022

Oil change was prompt and I was also reminded of some 60,000 miles service that I need to schedule. More

by quigleyvp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Jun 21, 2022 -

Dave White Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 19, 2022

We dropped our truck off as a night drop. We heard absolutely nothing the next day. Called to check on progress and were told they’d call. Still eating for that call and it’s been three days. More

by Jadcoke
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Ganues
Jun 23, 2022 -

Dave White Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 17, 2022

The service department seems very honest! I’ve never had an issue with them on either of my vehicles. I prefer to go to them for all of my vehicle issues including oil changes. If I ever need More

by Steve F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin-service manager
Jun 20, 2022 -

Dave White Chevrolet responded

Thank you for taking the time to share your feedback with us, Steve. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

Jun 20, 2022 -

Steve F responded

Thanks, Justin! You guys do a great job!

June 16, 2022

The service department manager is wonderful. We have delt with Kyle for many years. He always knows what is wrong or close to it. More

by pattienjim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Jun 17, 2022 -

Dave White Chevrolet responded

Thanks for sharing your thoughts about your experience with Dave White Chevrolet. We appreciate your business and hope to see you again soon! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 15, 2022

Customer oriented approach. Maintained communication. Completed job in a timely manner - car available when promised. More

by Johnphillips02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racquel Hossler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ganues
Jun 17, 2022 -

Dave White Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dave White Chevrolet. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 14, 2022

Kyle in the service center is a pleasure to work with. He keeps us informed on the progress and the work is always excellent. We take all our cars to Dave White, even our Kia. More

by FRINGUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Jun 15, 2022 -

Dave White Chevrolet responded

Thank you for the kind words for Kyle and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 13, 2022

As always performed as expected, in a good way! All work completed and the service personnel was friendly More

by turban9936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Jun 13, 2022 -

Dave White Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

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