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Dave White Chevrolet - Service Center

Sylvania, OH

4.3
1,232 Reviews

1,232 Reviews of Dave White Chevrolet - Service Center

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July 06, 2022

Very disappointed. They had my car for 2 days and could find nothing wrong. The next day it did the same thing again. No electricity, and my technician is on vacation. More

by Jennyt1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
Jul 07, 2022 -

Dave White Chevrolet responded

Please give me a call so we can discuss options. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

Jul 07, 2022 -

Jennyt1954 responded

It has gone dead twice since then, last Sunday and today Thursday. I have a video and I can show you the problem. The clock and radio are out again. I really hope the short can be repaired. Thank you.

July 03, 2022

I bought my truckat D W. I have always had my truck service at D W..My truck was in your garage 5 days for a electrical repair.I paid 1700 dollars for the repair.They ve More

by JM7635
Recommend Dealer
Yes
Employees Worked With
Tony Agby
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Dave White Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

July 02, 2022

This dealership is the best, anytime I've had a problem they've always helped me out! More

by J fuss
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Dave White Chevrolet responded

Thanks for sharing your thoughts about your experience with Dave White Chevrolet. Alexis and our team appreciate your business and hope to see you again soon! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

July 01, 2022

Dave White is the best! I love working with Alexis. I feel like she’s got my back and takes great care of me. Everyone I’ve encountered seems very honest and makes me feel l More

by Jeannef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Dave White Chevrolet responded

Thank you so much for your excellent review! We are so glad that Alexis had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Dave White Chevrolet. Please don't hesitate to reach out if you need anything else. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

July 01, 2022

Kyle is awesome and everyone in the service has been very friendly. Work performed is top notch. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ganues
Jul 05, 2022 -

Dave White Chevrolet responded

Jim, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Kyle here at Dave White Chevrolet. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 30, 2022

Horrible communication and to tell me three months ago that my 2019 Silverado was to have a shutter and a neck jerking clunk and that it's normal for an 8 speed. And then I take it back last week and now More

by TJSNIADECKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexis Schultz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ganues
Jul 04, 2022 -

Dave White Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 29, 2022

Bad communication with the front desk on the service department and bad job on the technician part supposedly mechanic drove and test drive my truck and no codes or any lights came on in the dashboard More

by Fabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Racquel Hossler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2022 -

Dave White Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 28, 2022

In and out in a short period. Took care of everything!! Courteous and professional! Love how they are to the point! More

by BENDYKOKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Jun 28, 2022 -

Dave White Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 25, 2022

I dropped my car off at 8 AM, I called multiple times to get an update. I never heard from anyone until 430 for them to tell me they could not uncover what was wrong with my car. Every other week my service More

by Nicole12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Racquel Hossler
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Dave White Chevrolet responded

We're sorry to hear about your experience, Nicole, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 23, 2022

Alexis provided the best service ! The last time I had aproblem with my tire I went back 3 times before it was fixed. More

by DUCTTAPEKING3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alexis Keener
Jun 24, 2022 -

Dave White Chevrolet responded

Thank you for choosing Dave White Chevrolet, your feedback and rating mean a lot to us. We're glad Alexis and our team were able to help, and we hope to see you again! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

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