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Dave White Chevrolet - Service Center

Sylvania, OH

4.3
1,232 Reviews

1,232 Reviews of Dave White Chevrolet - Service Center

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November 13, 2022

Great service Unable to resolve the issue Felt that the dept was very understaffed, and service representative’s were asked to do too many tasks simultaneously. More

by Steph.sonnenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Dave White Chevrolet responded

Steph, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

November 12, 2022

Fast service returned on time washed it witch I wasn't expecting. Very professional people. More

by amilner266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Nov 14, 2022 -

Dave White Chevrolet responded

It's great to hear that Kyle was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dave White Chevrolet! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

November 12, 2022

The company did a very good job working on my Silverado but I did take extra time that I did not have to spare to get the car back but overall it was a good job More

by great1golf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Keener
Nov 14, 2022 -

Dave White Chevrolet responded

Thanks for sharing your thoughts about your service experience with Dave White Chevrolet. Alexis and our team appreciate your business and hope to see you again soon! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

November 07, 2022

Our equinox was delivered and apparently a refrigerant issue had been noticed. Drove vehicle home week later tried to use AC did not cool vehicle. Scheduled appointment to fix, supposedly fixed the proble More

by eblack814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Roznoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Dave White Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

November 06, 2022

The service was great and they take care of business very professional an I will come back for more work on my car More

by Simmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Dave White Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Dave White Chevrolet, we look forward to having you as a valued customer for many years to come! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

November 06, 2022

Service advisor is very good at keeping me informed When I have had to order parts the service was also good More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Nov 07, 2022 -

Dave White Chevrolet responded

Dave, Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

November 05, 2022

We have bought several vehicles from them and are always satisfied on the customer service More

by Wmw1167
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Keener
Nov 07, 2022 -

Dave White Chevrolet responded

Thank you for your business and this review. We're happy to hear Alexis and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

November 05, 2022

Customer service staff is really nice and service is pretty quick! I’ve been satisfied so far with my equinox and services I’ve had done. Thank you Dave White Chevorlet for being present to your custome More

by N. W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ganues, Alexis Keener
Nov 07, 2022 -

Dave White Chevrolet responded

Thanks for sharing your thoughts about your experience with Dave White Chevrolet. We appreciate your business and hope to see you again soon! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

November 05, 2022

Took my car to have it fixed it only had one issue ,besides the notification on the dash my car was running perfect..they called me telling me I had other issues that I know for sure I wasnt having an More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of a name
Nov 10, 2022 -

Dave White Chevrolet responded

Joe, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

November 02, 2022

Company recall was completed in about an hour. Seating was clean and the staff provided donuts and coffee. I would visit again More

by J2damcd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Cole
Nov 03, 2022 -

Dave White Chevrolet responded

Thanks for sharing about your experience with Dave White Chevrolet. We appreciate your business and hope to see you again soon! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

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