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Dave White Chevrolet - Service Center

Sylvania, OH

4.3
1,232 Reviews

1,232 Reviews of Dave White Chevrolet - Service Center

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March 10, 2023

Damaged my horn while repairing my radiator shield and hose. Tried to charge me hundreds of dollars to fix it. I declined & left with an even more damaged horn. Now have no horn. More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
Mar 16, 2023 -

Dave White Chevrolet responded

Thank you for bringing this to our attention, Aaron, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

March 07, 2023

Service advisor Rachel was very helpful and the vehicle was clean and washed at pickup More

by WYATT115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Racquel Hossler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Dave White Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

February 28, 2023

They always try to work with me depending on my issues with my vehicle. I haven't had a problem with the dealer ship to date. Always friendly! More

by jamesgarman18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Racquel Hossler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Roznoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Dave White Chevrolet responded

It has been a pleasure serving you, James. Quality customer service is always our number one priority, and we're happy to hear that we always meet your expectations. Thank you for choosing Dave White Chevrolet; we look forward to having you as a valued customer for many years to come! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

February 26, 2023

I live in Bay Village, Ohio. My brake line on my truck failed on the on ramp in front of Dave White in Sylvania, so I drove the truck to the Service Shop to get fixed. Nick Buc More

by Reichst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Buck
Feb 27, 2023 -

Reichst responded

I verify this review

February 25, 2023

Great service rep. Attentive and honest. Offers sound advice. Service and repairs performed properly and in time promised. Good service for nine years. More

by DAVIDJAMIESONSAUDIOVIDEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Feb 26, 2023 -

Dave White Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

February 21, 2023

You made the repairs as requested and made it very Convenient For drop off and pick up. More

by JEFFERY.BOLLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Feb 22, 2023 -

Dave White Chevrolet responded

Thanks for sharing your thoughts about your experience with Dave White Chevrolet. We appreciate your business, Jeffery, and hope to see you again soon! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

February 15, 2023

Friendly help full in all ways Kyle answered all question truck was clean only one thing on my list not done rest was done great More

by Don5547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Feb 15, 2023 -

Dave White Chevrolet responded

Don, thank you for choosing Dave White Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

February 15, 2023

It took 1. 5 weeks to get an invoice emailed to me. The car service was great, but following up on an email/multiple phone calls was a disappointment. More

by csmit34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa Cole, Justin Jacobs, Alexis Keener
Feb 16, 2023 -

csmit34 responded

A

February 12, 2023

Kyle is the most professional service employee I have dealt with at Dave White. A true testament to relationship building. More

by KEVIN.MILKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Mehling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ganues
Feb 13, 2023 -

Dave White Chevrolet responded

Thank you so much for your kind words, Kevin, and for taking the time to leave us this wonderful feedback! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

February 11, 2023

Quick to find the problem with my car and have it fixed and ready for me. More

by Djreckner2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Racquel Hossler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Dave White Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

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