Dave White Acura

VERY professional! Daryl and Matt were extremely efficient and effective before, during, and (expected) after my first visit! I was able to make my purchase in about Daryl and Matt were extremely efficient and effective before, during, and (expected) after my first visit! I was able to make my purchase in about two hours, WITHOUT feeling rushed, and WITHOUT being pressured! I got the deal I was looking for, too!! I will NOT hesitate to refer friends and relatives to Dave White Acura!! Thanks so much!! Scott Hartge More

good experience On time, thorough, over all a very good experience. Comfortable waiting room and complete facilities. Cleaned car nicely and were considerate of my co On time, thorough, over all a very good experience. Comfortable waiting room and complete facilities. Cleaned car nicely and were considerate of my concerns such as tire pressure and reseting oil gauge. More

Good service, but had problems. Bought a used car here. Jose was very friendly and good to deal with. Sometimes he would take a little longer than expected to get back with me, but Bought a used car here. Jose was very friendly and good to deal with. Sometimes he would take a little longer than expected to get back with me, but overall very good. The car I bought had 4 main issues. Two i discovered before and two I discovered after I bought the car. The first two were extremely worn tires, and a rear shock that was bad. This was discovered on the test drive. We negotiated that they pay for the tires, I ended up paying for the shock which was $800. The other two issued I discovered immediately after getting home. The air conditioning didn't work, and the left rear door had no power to it. Meaning the power window, the lock, and light on that door didn't work. These are both things that I should have noticed and the dealer should've noticed as well. The day I got the car though it wasn't hot so I didn't notice the air conditioning. The dealer claimed the air conditioning worked for them while they had the car for the couple weeks I took delivery of it. Well, I ended up having to take it to a Porsche dealer and they discovered that the fuse was missing from the car. All they had to do was place a new one in there. So obviously David White was wrong about it working before. On the initial inspection sheet when I first test drove the car, I was shown that everything was in working order when they took delivery of the trade in. So don't believe that. The electrical issue with the door ended up being a missing fuse as well! I was able to replace that myself. I did let the dealer know that I had these issues, and asked to speak with the manager about it. He never got back to me, but my sales person Jose, a day later. To be fair, my sales person was off that day I talked to a manager. But a courteous manager would had at least gotten back to me that day or the next to resolve an issue. Overall, everyone was very friendly, but I feel they tried to pawn off the air conditioning not working on me. More

They Make Sure to Make it Right Attention to detail and effective communication separates them from the rest. My only gripe would be that I wish they had more loaner cars available f Attention to detail and effective communication separates them from the rest. My only gripe would be that I wish they had more loaner cars available for multi-day service jobs. More

Always treated well. My wife and I are on our third Acura. Our first purchase occurred around 2004 and it was because my wife liked the car (TL). When it was time to rep My wife and I are on our third Acura. Our first purchase occurred around 2004 and it was because my wife liked the car (TL). When it was time to replace another vehicle, she wanted another Acura because of the way she was treated by Chris Basilius and the service department. When it was time for another car, we didn't consider anything else, we just went to see Chris. We are always taken care of when we go for service. More

Fast and easy I had been looking to purchase a reliable vehicle within the my price range around Toledo. While I didn’t find what I was looking for at the Toyota de I had been looking to purchase a reliable vehicle within the my price range around Toledo. While I didn’t find what I was looking for at the Toyota dealership she found something in my range at the Acura dealership. I needed a vehicle that day and she helped me get what I needed and wanted. I would suggest anyone go here. They didn’t push anything I didn’t want and worked hard to help me. My Honda has been great and the follow up has been personalized and well done. More

2019 Acura RDX We made the trip from Fort Wayne IN to the Dave White Acura Dralership due to the time and special treatment we received from Chris Basillus when we m We made the trip from Fort Wayne IN to the Dave White Acura Dralership due to the time and special treatment we received from Chris Basillus when we met with him looking at the different trim pkgs .. he spent a lot of time never made us feel rushed and worked with us in a very professional manner .. The Acura dealership here never called us back for almost 10 days very happy with our purchase More

Always Helpful I have been coming to Dave White Acura from Columbus for over 10 years and will keep coming back. Chris is always very helpful and is responsive to my I have been coming to Dave White Acura from Columbus for over 10 years and will keep coming back. Chris is always very helpful and is responsive to my needs and is never pushy. Not your typical dealership. More

Personable and trustworthy! Jose Sosa was both our salesperson and service representative when we just purchased a 2016 precertified Acura RDX. Jose appeared to be very knowled Jose Sosa was both our salesperson and service representative when we just purchased a 2016 precertified Acura RDX. Jose appeared to be very knowledgable about service issues and answered our questions. One thing we noticed was the good character of Jose when talking to another customer about his car that was being serviced. Jose knelt down next to this older man who was having an "older" vehicle serviced, looked him in the eye, and kept him informed about the progress. Jose's approach was so sincere and we want to compliment him on that. Service is one main reason why we purchased the vehicle from Dave White - (We were torn between the Acura and a used Audi Q3 from another dealership), We appreciate personal and sincere service and look forward to having future regular maintenance completed at Dave White. More

Amazing Service I really enjoyed my experience at Dave White Acura. They had the exact vehicle I was seeking and the service was fast, friendly, and thorough. They wo I really enjoyed my experience at Dave White Acura. They had the exact vehicle I was seeking and the service was fast, friendly, and thorough. They worked with my budget, follow through on their after purchase commitments, and even gave me two free car washes. I highly recommend them to everyone! More