Dave White Acura
Sylvania, OH
Hours
Sales/Showroom
Monday Closed
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Service was very smooth and professional, My car was serviced in the amount of time that I was told. serviced in the amount of time that I was told. More
Loved that the service center was off site and not near noise. Very professional. I liked that there was a little space for coffee, water and TV and again, away from mechanical noise. The car was inside noise. Very professional. I liked that there was a little space for coffee, water and TV and again, away from mechanical noise. The car was inside and out was fantastic. I did not expect a car wash. Jose was very nice as usual. He knows his stuff. More
My service was excellent! I have been a Dave White customer for many years. The service department has always been good to me. I highly recommend Dave white Acura to all my fr I have been a Dave White customer for many years. The service department has always been good to me. I highly recommend Dave white Acura to all my friends. More
Exceptional service provided by a professional staff. They always go the extra mile for you. They always go the extra mile for you. More
Friendly with excellent customer service. No long wait for appointment. Work is done in a timely manner No long wait for appointment. Work is done in a timely manner More
When I purchased my Acura you advertised cars are available when having an oil change. That is no longer true, an employee said that is no longer an option. Yet it is still on your sign with the Acur available when having an oil change. That is no longer true, an employee said that is no longer an option. Yet it is still on your sign with the Acura advantage. More
Took my 2018 TLX in (Dave White Acura, Sylvania Oh) for Oil Change, Tire Rotation, Air Filter (I was advised I also needed Transmission Service/$176, but declined). I was disappointed to learn Scott was no Oil Change, Tire Rotation, Air Filter (I was advised I also needed Transmission Service/$176, but declined). I was disappointed to learn Scott was no longer there but proceeded with the service. I had a coupon for which Stevie advised I could use, once service was completed, she advised they were “unable to rotate my tires/fill with air because they were rotted and the TPMS Sensor/Valve were broken on one tire”. She also informed she “would not grant the discount because they weren’t able to rotate the tires” (where’s the customer service, especially for someone who has been bring their vehicle for years and for this is your first encounter?!). She change/charged) the cabin filter without informing me, in total, I paid over $200 for an oil change with “regular oil” ($93 for labor and $92 for parts, REALLY?!) I have NEVER paid this much for an oil change!! I went back to speak with her, Jose was available and informed “the prices did go up in January”. POOR customer service, I PLAN TO NEVER USE THEIR SERVICE AGAIN, SHAMEFUL!! More
The service advisor Mr. Jose Sosa makes the service experience very pleasant and the job well done. Jose Sosa makes the service experience very pleasant and the job well done. More
It was a very good experience. My only complaint is that I had to follow up and ask if my accessories had arrived. Otherwise, everything was prompt, professional and performed well My only complaint is that I had to follow up and ask if my accessories had arrived. Otherwise, everything was prompt, professional and performed well. Thank you. More