Dave Smith Motors

Worst experience ever! My 2016 Dodge Dually diesel has been in the shop for 4 months now and still is not repaired. Since it has been in the shop my vehicle has been damaged My 2016 Dodge Dually diesel has been in the shop for 4 months now and still is not repaired. Since it has been in the shop my vehicle has been damaged and there is approximately 464 so-called test miles put on it which is rather concerning since most of the issues are electrical and can be determined by simply turning the ignition on. I was concerned about the vehicle having so many issues that could not be repaired that I requested Dave Smith to buy the vehicle back. After talking to the CFO for Dave Smith as well as many others , I was told that Dave Smith could not take a loss on such an expensive vehicle but yet they seem to be just fine with their customer taking the loss. I have now hired an attorney which is unfortunate that Dave Smith will not do the right thing from the start. I wouldn't recommend Dave Smith to anyone for any reason whether it be purchase or repair. It is just my opinion that Dave Smith may sell a lot of vehicles and be very well known but their follow-up after the purchase is less than horrible. More

back again! I worked with KC Kinder for my new Jeep.....he went beyond normal to find me the Jeep I wanted. Thank you KC. This is my third Auto from Dave Smith I worked with KC Kinder for my new Jeep.....he went beyond normal to find me the Jeep I wanted. Thank you KC. This is my third Auto from Dave Smith Motors. More

Very Satisfied Very satisfied with Clyde A and all of the employees we worked with. Were a little slow getting the truck finished with the accessories so we could g Very satisfied with Clyde A and all of the employees we worked with. Were a little slow getting the truck finished with the accessories so we could get on the road home More

Top shelf staff The young man Lance Williams was our sales person, I can say enough about how courteous, and professional he was throughout the entire process of ou The young man Lance Williams was our sales person, I can say enough about how courteous, and professional he was throughout the entire process of our vehicle purchase. He went out of his way to make sure we were comfortable at all times. Lance had excellent knowledge of of dodge ram we purchased. Absolutely would purchase in the future from Lance Williams at Dave Smith motors. More

truck not being fixed after numerous times and was lied to. bought a truck back in july fro jayden in used cars and just wanted to say he has been a poor sales person. on another not our truck spend alot of tim bought a truck back in july fro jayden in used cars and just wanted to say he has been a poor sales person. on another not our truck spend alot of time in shop since then our truck went to the shop at least once a month and had it for a week or better every time with them not fixing it. dugan bailey of the Chrysler service should be fired for lying to customers for he lied to us numerous times telling us the status on our truck and giving wrong information. i cant give enough thanks to dan krider for helping us get through this he called us and told us what was gonna happen and got it done after the truck being there over 6 times he made it happen. i would not recommend anyone else here. like i said dugan bailey and jayden in used cars worst experience we ever had with a dealership. we made numerous truck payments on the vehicle when it was in the shop and they mostly only worked on it for one day and kept it for a week or better and kept saying it was fixed. that's xxxxxxxx. the last time it went in dan krider had a mechanic look at it and had it all analysed what was the issue in one day and was all done and fixed by the end of week. so the truck is running good now no issues yet but the money we spent on fuel and truck payments we totaled truck was there 9 whole weeks and all the money spent in fuel driving back and forth to Kellogg 6 times spent allot of money out of our pocket. More

All isssues that arose were addressed 100% Delivery was late and vehicle was damaged. They took care of any and all issues in a professional manner, with a get her done attitude! Delivery was late and vehicle was damaged. They took care of any and all issues in a professional manner, with a get her done attitude! More

Superior customer service Buying at Dave Smiths is like nothing else, from the great deals to the excellent staff, the whole buying process was a breeze. Every person at the de Buying at Dave Smiths is like nothing else, from the great deals to the excellent staff, the whole buying process was a breeze. Every person at the dealership from the salespersons to the service center to the accessories and finance depart, everyone just made the whole buying process fun and easy. I'm a picky buyer and the sales team did a fantastic job finding me exactly what I wanted. Never did I once feel pressured and always felt that my needs for what I was wanting we being met. I would highly recommend and definitely consider buying my next vehicle again from Dave Smith motors. More

Excellent It was so easy sent an email saying what we were looking for . A very exceptional salesman named Ian called us back quickly. We told him what we wante It was so easy sent an email saying what we were looking for . A very exceptional salesman named Ian called us back quickly. We told him what we wanted to spend , and what options we had to have. He found it quickly and we picked it up a couple days later. They made it a very efficient process and served a nice BBQ lunch while we waited to get our truck . More

TOP NOTCH DEALER Short and sweet, I will never by another vehicle any place else but Dave Smith's.. Shelly Dahl was my salesperson and was nothing but honest and more Short and sweet, I will never by another vehicle any place else but Dave Smith's.. Shelly Dahl was my salesperson and was nothing but honest and more then willing to help. The entire team at Dave Smiths was as impressive as their business setup. Cant say enough. I tried to get their price beat by other dealers in Washington with no luck. You simply cannot beat their price, customer service and hospitality. More

New ram 3500 limited purchase. Skip and bill very honest ,,,very knowledgeable ...only took an hour and I was gone and happy...management needs to take lessons from these kind of pe Skip and bill very honest ,,,very knowledgeable ...only took an hour and I was gone and happy...management needs to take lessons from these kind of people!!! More