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Dave Smith Ford

Williamsville, NY

2.7
177 Reviews

4045 Transit Rd

Williamsville, NY

14221

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Showing 177 reviews

December 18, 2017

Ease of buying a vehicle Two phone calls and I had new truck awesome would definitely recommended Kevin and dealership to friends and family bought multiple cars from deal sh More

by Bkizoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin "Deuce" Burlingame
December 16, 2017

Ill be back in 36 months Buying or leasing a vehicle is rather nerve-racking. It was great to deal with someone who isn’t pushy but rather friendly and understanding and als More

by Marc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thanks to Miss Watts for being so comfortable to work with, Larry Hickmott
December 15, 2017

Very good The staff made me feel very comfortable. And the dealer Larry done everything he could To make sure I got in the right vehicle that I wanted. More

by Icon1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Hickmott
December 09, 2017

Great Experience! I recently went to Dave Smith Ford when my lease was up. The customer service I received from Aaron was exceptional! He was very helpful in my car cho More

by Dayk11891
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Acker
December 09, 2017

Suprizingly Simple We were looking for a replacement for a totaled vehicle. Tim did an awesome job helping us find the right car for our needs. He was knowledgeable, cou More

by Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Farrar, Matt Hufnagel, Tim Taggart
December 09, 2017

Aaron Acker in sales Aaron is one of the friendliest sales persons I have ever delt with. Always willing to go above and beyond. Only salesman I will deal with for a vehic More

by Randelel06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Acker
December 09, 2017

Best car dealership experience ever Dedicated, honest and hard working are usually not words you would use to describe a car salesman, but that is exactly what Aaron Acker is. I've purch More

by dsclark105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Acker
December 08, 2017

Hard to get my one to return a phone call when you need serv My son and I spent literally a full day there purchasing a 2016 Ford Focus last weekend. There were some problems with the car immediately and after l More

by Simplify1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Day, Eric Farrar
Dec 09, 2017 -

Simplify1 responded

This is to follow up to the review I gave last evening. This morning the sales representative contacted my son and had him bring his car in immediately to have the issues addressed. I also got an immediate reply last night from the used car dept manager. Not only are they going to quickly fix the issues with the car, but they gave my son a loaner car to use while his is being fixed. I want to give credit where it is due and thank the sales representative and the dealership for stepping up to make this right.

December 06, 2017

Great experience Hands down the best experience I've had purchasing a new vehicle. This being the third ford dealership I went to in the area and by far the best. More

by Vicmessier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jadon Bennet
December 05, 2017

Aaron Acker @ Dave Smith Ford, Aaron goes above & beyond what I have experienced from other salesmen @ other dealers. The experience was seamless. The whole staff went out of their More

by Joe194
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Acker
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