Dave Smith Ford

I have bought several new vehicles over the past 50 years. I can say You don't have to be concerend about competition, you are the competition. Your salesman JIM OTIS was the best of the very best in years. I can say You don't have to be concerend about competition, you are the competition. Your salesman JIM OTIS was the best of the very best in understanding a customers needs. He explained in great detail why & what we should purchase. He was right on with every phase of the transaction. It's pleasure to finally find a dealer & salesman that is honest and reliable to their customers. Thank you Becky & Les Wright More

Be very careful We agreed to the price and terms of Be very careful We agreed to the price and terms of the deal and they took my deposit. The next day when I went to pick up the vehicle, as we were Be very careful We agreed to the price and terms of the deal and they took my deposit. The next day when I went to pick up the vehicle, as we were going through the contract I realized they changed the the term of the lease and it was going to cost me an additional $2000. I should have know this was going to happen - during negotiations every time I asked for the price in writing, they came up with a ridiculous story that the deal is written on a copywritten form and it would be illegal to give me a copy. After talking to other people I found out that they had the same experience. They agreed to the price on a 48 month loan and after signing all the papers they found out it had been changed to a 60 month loan. More

What a great experience at Dave Smith Ford. Larry got me a great deal on a car I didn't think I could afford. I bought a new Fusion and I love it! a great deal on a car I didn't think I could afford. I bought a new Fusion and I love it! More

Great Dealership!!! Friendly Sales Staff!!! Highly Recommend!!! Sales staff work with you to obtain price you want to be at. Will refer others to dealership! Recommend!!! Sales staff work with you to obtain price you want to be at. Will refer others to dealership! More

I was very happy with the dealership as soon as I walked in. Everyone was very friendly and helpful. Although I didn't get exactly what I was looking for because of stock issues, I'm happy with the final re in. Everyone was very friendly and helpful. Although I didn't get exactly what I was looking for because of stock issues, I'm happy with the final result. More

I had a really great experience dealing with Jim Otis and Dave Smith Ford. From the first time I met Jim at the Clarence Market he was knowledgeable, friendly and helpful. I told him when I met him in Octobe Dave Smith Ford. From the first time I met Jim at the Clarence Market he was knowledgeable, friendly and helpful. I told him when I met him in October 2010 that I was not likely to purchase a car until the end of February 2011. There was no pressure as I returned to the showroom for a test drive and several more visits just to look at the car. I also visited several other dealers, but I was most impressed with the way I was treated at Dave Smith Ford. I purchased the new Ford that I wanted on March 18, 2011 and I am very pleased with both the car and Dave Smith Ford. If you are in the market for a new car I would certainly recommend Dave Smith Ford and Jim Otis. More

We enjoyed our experience at Dave Smith. The salesman, Rick, was professional and courteous. He made us very comfortable and was easy to speak with him about the vehicles. His knowledge of the cars and Rick, was professional and courteous. He made us very comfortable and was easy to speak with him about the vehicles. His knowledge of the cars and additional products was very good. If he didn't know he got us the correct answer instead of giving incorrect information. He did not pressure us for a sale and even stayed late on the evening we purchased from him. We would have waited till the next day, but he stayed late to make sure we got the best service. More

Was cruising the area pricing vehicles and stopped to look at the window of a 2006 Pontiac Torrent. Was approached by Charlie and he invited me in and was very courteous, asked me what I was looking for. look at the window of a 2006 Pontiac Torrent. Was approached by Charlie and he invited me in and was very courteous, asked me what I was looking for. He showed me a couple vehicles that were in the cash price range I was looking for, but I was not interested. He then showed me a vehicle that was newer and a bit more but I did not like the brand so he asked what else he could do. We started to talk particulars and he felt that even with my less than stellar credit he could put me in something that would make me happy. I had owned a Chevy Equinox for 4 years and liked it. He showed me the Torrent and I took it for a drive. The Torrent is very much like an Equinox and has the features I enjoy (except cruise control, but I am getting used to not having it)and I was able to get it at a great price with low mileage. I am very happy with the vehicle and had a great time and experience at Dave Smith Ford. Charlie is a great guy and a good sport, we had alot of fun. I definately would buy another vehicle here. More

I feel Dave Smith Ford deserves a top rating because my salesman, Rick Stroehlein and the Finance Manager, Alison Smith, were extremely courteous and exemplified the meaning of the word professionalism. I salesman, Rick Stroehlein and the Finance Manager, Alison Smith, were extremely courteous and exemplified the meaning of the word professionalism. I turned in a Ford product (2006 Lincoln Zephyr) which I had been completely satisfied with and i'm sure I will be equally satisfied with my new Fusion. You keep making great cars and I'll keep buying them! More