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Dave Smith Ford

Williamsville, NY

2.6
177 Reviews

4045 Transit Rd

Williamsville, NY

14221

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Showing 177 reviews

November 15, 2011

I had an awesome experience at Dave Smith Ford this week! I walked in not expecting to find what I wanted.. However I found exactly what I wanted and actually drove home with a brand new Ford Focus that I de More

by britty099
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Burlingame
November 06, 2011

I attended this dealership on November 5/2011 with coupon in hand to have my front and rear brakes changed on my 2007 Ford Focus S/W. It had been 60,000 miles since the front brakes and rotors had been repla More

by POPCORN5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MIKE KRYWCUN
November 02, 2011

took 2002 excusion in for inop. p/door locks,785 dollars later. vehicle parked in my driveway for 3 days locks inop. locks came back,drove to virginia, sat for 2 days locks inop. locks came back.took back t More

by mac444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
mike k service manger
October 31, 2011

Kevin was extremely proficient, very friendly, and helped me out when I was in dire need of a new car with no money to put down, I have never been happier with any car I've ever owned, I'm only 27 and this w More

by Neo420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Burlingham
October 08, 2011

I have bought several new vehicles over the past 50 years. I can say You don't have to be concerend about competition, you are the competition. Your salesman JIM OTIS was the best of the very best in More

by beckyjw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Otis
Oct 13, 2011 -

Dave Smith Ford responded

Becky and Les, Thank you again for your business, and also your nice comments for Jim! As you can see, Jim does a great job here. We are lucky to have someone like him work here at Dave Smith Ford!

September 29, 2011

Be very careful We agreed to the price and terms of Be very careful We agreed to the price and terms of the deal and they took my deposit. The next day when I went to pick up the vehicle, as we were More

by Tom Degen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Smith Jr and Jim Otis
Oct 04, 2011 -

Dave Smith Ford responded

Tom, We apologize for this misunderstanding. Our goal is to provide the best automotive experience possible. We pride ourselves on customer service, and repeat/referral business. We would never intentionally mislead a current, or potential customer. After 35 years in the automobile business, we have worked extremely hard to maintain our good reputation. Thank you for considering us.

September 04, 2011

What a great experience at Dave Smith Ford. Larry got me a great deal on a car I didn't think I could afford. I bought a new Fusion and I love it! More

by johnnyh4321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry
Sep 06, 2011 -

Dave Smith Ford responded

Thank you for your business, and also your nice comments John!

June 22, 2011

Great Dealership!!! Friendly Sales Staff!!! Highly Recommend!!! Sales staff work with you to obtain price you want to be at. Will refer others to dealership! More

by onidrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Jason, Jason Majchrzak, Kevin "Deuce" Burlingame
Jun 25, 2011 -

Dave Smith Ford responded

Thaks so much for your business, and also your nice comments!! Kevin and Jason are ALLSTARS!!

June 04, 2011

I was very happy with the dealership as soon as I walked in. Everyone was very friendly and helpful. Although I didn't get exactly what I was looking for because of stock issues, I'm happy with the final re More

by Simbart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin "Deuce", Kevin "Deuce" Burlingame
Jun 08, 2011 -

Dave Smith Ford responded

Thank you for your business, and also your nice comments! Both mean alot to us. Please don't hesitate to call, or stop in if you ever need anything.

March 20, 2011

I had a really great experience dealing with Jim Otis and Dave Smith Ford. From the first time I met Jim at the Clarence Market he was knowledgeable, friendly and helpful. I told him when I met him in Octobe More

by rdftrain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Otis
Mar 22, 2011 -

Dave Smith Ford responded

Thank you VERY much for your business, and your nice comments. We really appreciate both! Jim always does a great job.

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