
Dave Smith Ford
Williamsville, NY

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Great Guys Awesome service, first time buyer and was a little nervous at first, new car, a lot of money upfront; the whole nine. Mack, came out and greeted me an Awesome service, first time buyer and was a little nervous at first, new car, a lot of money upfront; the whole nine. Mack, came out and greeted me and made sure everything was good from the second we met. I was previously at the dodge dealership down the street and I didn't even have a salesman walk up to me. Mack, let me take the cars I liked for a spin, and then got down to buisness. Dave Smiths finace guy, Matt is awesome. Down to earth guy will tell you how it is, really works to get you the best deal. 24 hours after purchase, will review again every year to keep you updated. From the initial second I was at Dave Smith Ford, it was great looking forward to great things in the future. More
SATISFIED FAIR,FAST@FRIENDLY. AS MY PREVIOUS PURCHASE WAS WORKING WITH KEVIN, EVERYTHINGWENT SMOOTHLY FROM THE PRICE NEGOTIATOINS TO INSURANCE PROCESS TO THE PA FAIR,FAST@FRIENDLY. AS MY PREVIOUS PURCHASE WAS WORKING WITH KEVIN, EVERYTHINGWENT SMOOTHLY FROM THE PRICE NEGOTIATOINS TO INSURANCE PROCESS TO THE PAPERWORK PROCESS TO LEAVING WITH A NEW CAR IN A TIMELY FASHION. More
service Great to work with Matt he is excellent. Great service. Really on top of things ! I am very satisfied with Matt's work because if it was not for his t Great to work with Matt he is excellent. Great service. Really on top of things ! I am very satisfied with Matt's work because if it was not for his tenacity I probably would not have gotten my car. Great job Matt !! More
I just had service done to my vehicle. The team at Dave Smith Ford seems to know what they're doing. Well done. Thank you for the good service. Smith Ford seems to know what they're doing. Well done. Thank you for the good service. More
My wife and I just finished our third vehicle purchase from Dave Smith Ford. We have gotten to know them very well over the past 5 years, and have referred many of our family and friends in to see them. from Dave Smith Ford. We have gotten to know them very well over the past 5 years, and have referred many of our family and friends in to see them. Some have done business with them and others have not. We appreciate the relationship we have started because it now is very easy to get into a new car without even coming in to the dealership. We do all of our service with them, and I would HIGHLY recommend anyone who is in the market for a new Ford to go and check them out. Prices are always competitive, but you can't beat the personal service!!!! More
Mr. Hickmott was wonderful. He was very helpful in helping me find the right vehicle to meet my needs. He was very thorough, knowledgeable, and he explained everything. Overall it was an outstanding e helping me find the right vehicle to meet my needs. He was very thorough, knowledgeable, and he explained everything. Overall it was an outstanding experience and I would revisit Dave Smith Ford and purchase another car from Larry. More
This is the third car I have bought from Dave Smith Ford. I love my new Ford Mustang! John Hanas made the transition from my former Mustang to my new one seamless. I love my new Ford Mustang! John Hanas made the transition from my former Mustang to my new one seamless. More
In brief, vehicle was agreed upon at $15,500 including tax, tag, title. This is all documented via numerous emails. Sales associated told me his GM approved this and that I could come by anytime to comp tax, tag, title. This is all documented via numerous emails. Sales associated told me his GM approved this and that I could come by anytime to complete the paperwork. My bank agreed to finance the vehicle. I went to the dealership with my finance paperwork in hand and called the sales associate. He stated he was not in and that I could come in on Saturday. He then stated he was "unsure" if was asking about a 2008 Ford Edge or a 2012 Ford Edge. All contact between was solely about a 2012 Ford Edge, and the link to the vehicle's web page was provided when starting our negotiations in my first email. He said he would have to talk to his GM. I called the GM and he reported no knowledge of this, would call Chuck, and get back to me. The vehicle has since been removed from their website (as of this AM) and my calls not been returned. Very poor customer service, deceitful, and an attempt at bait & switch practices. More
I leased a 2013 Ford Fusion and worked with Kevin Burlingame - who was extremely helpful and courteous throughout the entire process. I would highly recommend him to any potential buyers and will be Burlingame - who was extremely helpful and courteous throughout the entire process. I would highly recommend him to any potential buyers and will be visiting him again in the future. More