
Dave Smith Ford
Williamsville, NY
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I just had service done to my vehicle. The team at Dave Smith Ford seems to know what they're doing. Well done. Thank you for the good service. Smith Ford seems to know what they're doing. Well done. Thank you for the good service. More
My wife and I just finished our third vehicle purchase from Dave Smith Ford. We have gotten to know them very well over the past 5 years, and have referred many of our family and friends in to see them. from Dave Smith Ford. We have gotten to know them very well over the past 5 years, and have referred many of our family and friends in to see them. Some have done business with them and others have not. We appreciate the relationship we have started because it now is very easy to get into a new car without even coming in to the dealership. We do all of our service with them, and I would HIGHLY recommend anyone who is in the market for a new Ford to go and check them out. Prices are always competitive, but you can't beat the personal service!!!! More
Mr. Hickmott was wonderful. He was very helpful in helping me find the right vehicle to meet my needs. He was very thorough, knowledgeable, and he explained everything. Overall it was an outstanding e helping me find the right vehicle to meet my needs. He was very thorough, knowledgeable, and he explained everything. Overall it was an outstanding experience and I would revisit Dave Smith Ford and purchase another car from Larry. More
This is the third car I have bought from Dave Smith Ford. I love my new Ford Mustang! John Hanas made the transition from my former Mustang to my new one seamless. I love my new Ford Mustang! John Hanas made the transition from my former Mustang to my new one seamless. More
In brief, vehicle was agreed upon at $15,500 including tax, tag, title. This is all documented via numerous emails. Sales associated told me his GM approved this and that I could come by anytime to comp tax, tag, title. This is all documented via numerous emails. Sales associated told me his GM approved this and that I could come by anytime to complete the paperwork. My bank agreed to finance the vehicle. I went to the dealership with my finance paperwork in hand and called the sales associate. He stated he was not in and that I could come in on Saturday. He then stated he was "unsure" if was asking about a 2008 Ford Edge or a 2012 Ford Edge. All contact between was solely about a 2012 Ford Edge, and the link to the vehicle's web page was provided when starting our negotiations in my first email. He said he would have to talk to his GM. I called the GM and he reported no knowledge of this, would call Chuck, and get back to me. The vehicle has since been removed from their website (as of this AM) and my calls not been returned. Very poor customer service, deceitful, and an attempt at bait & switch practices. More
I leased a 2013 Ford Fusion and worked with Kevin Burlingame - who was extremely helpful and courteous throughout the entire process. I would highly recommend him to any potential buyers and will be Burlingame - who was extremely helpful and courteous throughout the entire process. I would highly recommend him to any potential buyers and will be visiting him again in the future. More
Recently went there requesting a new Fusion with fairly specific options. When looking for this car, we found only one and it was in Ohio. Went through the process and they sent someone out to get the ca specific options. When looking for this car, we found only one and it was in Ohio. Went through the process and they sent someone out to get the car. Only problem, was the dealer in Ohio failed to tell them of the excessive mileage on this car. Dave Smith Ford rejected to take this car (Thank you). Only problem, this was the only car with my options in the area. Dan and the dealership ended up finding a Fusion with my options, and an upgraded engine. They ended up covering almost all of the cost of the upgraded engine to get me my car. Dan was great, and straightforward with things. Things were relaxed, and no pressure. More
Deuce and Dave Smith Ford were amazing in getting my deal done !!! I recieved top dollar for my trade and was treated fantastic !!Highly recommended !!!! done !!! I recieved top dollar for my trade and was treated fantastic !!Highly recommended !!!! More
I thought that the after experience would be the same as the inital visit. I bought a warranty to keep the bills low for repairs 2007 Subaru; little did i know I was suckered. The time i bought the car th the inital visit. I bought a warranty to keep the bills low for repairs 2007 Subaru; little did i know I was suckered. The time i bought the car they said they did a ( ??) Point inspection on the vehicle and in 30day the sway bar links had to be replaced. Then I smelt burning and they said it was a 500 dollar job warranty picked up still smelt like it was burning. Should have learned a dealership knows only what the carry so i was at the wrong place with Subaru problems!!! they suggested I take it to the Subaru dealer and 2 times work done no warranty. They just sold a vehicle the heck with quality. Tried to get warranty cancelled and they charged me 600 for a 500 job in less than a year. If a ford you seek maybe, but if its a foreign or used car stay away they are all about the money!!! Not customer. More