
Dave Smith Ford
Williamsville, NY
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Just bought my 14th vehicle from Dave Smith Ford. I go there because they are very fair on price, and they are good people. I'm 75 years old and don't have time to run all over town. I trust the bo I go there because they are very fair on price, and they are good people. I'm 75 years old and don't have time to run all over town. I trust the boys at Dave Smith. More
I live in just outside Seattle Washington. My boyfriend has been looking for a Ford Raptor for 4 or 5 months now. Couldn't find the one he wanted anywhere out where we live. We found the per My boyfriend has been looking for a Ford Raptor for 4 or 5 months now. Couldn't find the one he wanted anywhere out where we live. We found the perfect truck, but it was all the way in Buffalo NY. We sent an email to them and they were great. It was a lot of money, but we knew what to expect. They were great throughout the entire process. Very good communication. We signed all of the paperwork and Fedex it back. Nothing added at the last minute. Very transparent. Had the truck shipped to us and it is awesome! Everything we were looking for. thank you Dave Smith Ford team for making the entire process very easy. I would highly recommend them if you might not live in their city. We did the Carvana thing before and the car we bought was not what it was described. This was much better. More
I bought a new Bronco Sport last week. I pretty much knew what I wanted, but wasn't sure how I wanted to pay for it. I ended up leasing it for 3 years. The guys in the showroom made it v I pretty much knew what I wanted, but wasn't sure how I wanted to pay for it. I ended up leasing it for 3 years. The guys in the showroom made it very easy. they had the one I wanted. All we had to do was work out a good price, and I drove it home that same day. Nice job Dave smith Ford team!! More
I had recently purchased a 2020 Ford Escape from this dealership. The car came with a lifetime warranty on the engine and transmission. I just have to bring it there for oil change and rotate tires eve dealership. The car came with a lifetime warranty on the engine and transmission. I just have to bring it there for oil change and rotate tires every 4,000 miles. I've been back twice now. I've had great service. I called in once and they scheduled me for the next day. Then I was getting close to my miles and they got me in right away so I wouldn't go over miles requirement. Both times, I was in and out smoothly, and I get a complimentary car wash. I'm satisfied with my "new to me" Escape and also Dave Smith Ford! More
It was about last month I think my wife and I found an older Jeep on Smith Fords lot last month. It was the right price for us so we went to buy it. Everything went good through the hole time. We got t older Jeep on Smith Fords lot last month. It was the right price for us so we went to buy it. Everything went good through the hole time. We got the Jeep home and the next day it wouldn't start. We call the dealership and the came to get it. It was fixed and working for a few days. Then we got another issue. We asked if we could return it, and when after some back and forth, they were good to us and gave us our money back. I think that Dave Smith could of said no but they tried to get it fixed and in the end think they didn't want to have us keep coming back with a problem all the time. I think they did right by us. We will try again to buy something from them but just not right now. thank you Dave Smiths for working with us. More
I've done a lot of business with another bigger Ford dealership near my house. They've gotten too big. I like the feel at this dealership. I got a great price on a new F150, and didn't have to go throug dealership near my house. They've gotten too big. I like the feel at this dealership. I got a great price on a new F150, and didn't have to go through the xx. People were very friendly and genuinely try to make the process as easy as possible. More
I started my search on one of the car sites. It directed me to a very nice used Explorer. It was the color I wanted, and the price seemed fair. I met up with one of the salemen on a Monday to lo It directed me to a very nice used Explorer. It was the color I wanted, and the price seemed fair. I met up with one of the salemen on a Monday to look at the car. I drove all the way in from Rochester so i wanted to make sure that I wasn't wasting my time. When I got to the dealership, I found it to be clean and inviting. My salesman Nick had the Explorer parked off to the side. It was clean and had enough gas for the test drive. Long story short, it was everything I expected and more. It even had brand new tires and brakes that smith Ford had put on already. I got a good rate for a loan, and I feel that I was treated with respect. Good job Dave Smith Ford! i will be back, and I will recommend my friends and family to give you a shot if they need a new vehicle. Meredith spencer More
Honest sales with top notch customer service. I wasn't pushed into spending more then a set budget I wanted to stay in. .I'm sold and will be back I wasn't pushed into spending more then a set budget I wanted to stay in. .I'm sold and will be back More
ZERO stars if it was an option. My wife and I have a long history with Dave Smith ford. Ancient history with atleast 7 cars purchased/leased there until their Service Dept policies My wife and I have a long history with Dave Smith ford. Ancient history with atleast 7 cars purchased/leased there until their Service Dept policies changed a few years ago. Look at all of the other 1 star reviews. Shame on them they're just awful and manipulative in adding un-necessary service to vulnerable clients too! Today I tried to give them another chance with a Factory recall I have on my new Ford I purchased out of state, and I was informed that because I did not purchase my Ford there, it was their policy to refuse my business. I am very glad to oblige. Spend your time and money elsewhere. More
By far worst in service! you want your vehicle back in days with more issues than it arrived with this is your place. Managers who would rather screw off and not answer a pho you want your vehicle back in days with more issues than it arrived with this is your place. Managers who would rather screw off and not answer a phone but ignor being paged 10 times and called 5 just to gonand clock out leaving you stranded, you Enjoy finger pointing and people who blame other people for issues again this is your place to go. I tell you save yourself a headach and the hassle. find a different dealership to give your hard earned money to because this one likes to steal your money with a smile and make you beg for your vehicle back because no one but the commission-based service writer has access to wahts going on and just decided to leave More