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Dave Smith Ford

Williamsville, NY

2.7
177 Reviews

4045 Transit Rd

Williamsville, NY

14221

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Showing 177 reviews

February 04, 2024

Honest sales with top notch customer service. I wasn't pushed into spending more then a set budget I wanted to stay in. .I'm sold and will be back More

by Royrameyjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Bäuer, Cory Rising, Eric Farrar, Larry Hickmott, Jason Swanson, Matt Hufnagel, Alison Smith, Jim "Wally" Walters, Aaron Acker
May 10, 2023

ZERO stars if it was an option. My wife and I have a long history with Dave Smith ford. Ancient history with atleast 7 cars purchased/leased there until their Service Dept policies More

by MICHAEL.COZZARIN
Recommend Dealer
No
Employees Worked With
Dolly
April 05, 2023

By far worst in service! you want your vehicle back in days with more issues than it arrived with this is your place. Managers who would rather screw off and not answer a pho More

by Andy.wutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike ezzo, Dan stutz
March 29, 2023

The service side of this dealership is awful! They had my car the first time for 4 months. Had to call and harass to get any update. I have small children, a life, no car. Finally get it back, br More

by Bernese107
Recommend Dealer
No
Employees Worked With
Dolly
February 09, 2023

I would run as far away from this dealer as I can . Not only do they lie to you about everything that's wrong with your vehicle ,they will just keep changing the prices on you and keep raising and rais More

by Lazerous1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dolly
November 04, 2022

Would not recommend buying a car from this dealer. Especially if you're a POC. Hidden fees, shady service, and unnecessary lying. I wish I could go back and run but it's too late More

by Lmoore4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dolly and Mike
October 06, 2022

Very fair negotiations, gave me good value for my trade and overall great experience here More

by Bobcat4290
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lenahan, Jadon Bennet
August 08, 2022

Excellent Experience ! ! Just bought a Ford Bronco Sport From Dave Smith Ford .I love it !!! My entire Experience was outstanding. My salesman, Eric ,was great! Eric is sale More

by tnelson110
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack, Jadon Bennet, Eric Hartz
May 11, 2022

told me they wouldn't fix open recalls or do any service (tire rotation, oil change and fuel filter) because the truck has 100k miles. do not buy a ford they will not touch your car after 100k miles no matt More

by cjcarle
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
alice , Alison Smith
April 29, 2022

Worst dealership I have ever been at. We took the car in for an inspection and they scammed us out over $1000. . They wanted to get another $2000 out of us for new convertors and to prefo More

by 1151967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Ezzo , Steve Kellner
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