Dave Sinclair Lincoln in St. Peters
St. Peters, MO
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The best group of folks. We have used the dealership and service center for years. The folks here are honest, courteous and professional. When you come here you can rest assur We have used the dealership and service center for years. The folks here are honest, courteous and professional. When you come here you can rest assured it will be right when you leave. More
Reached my expectations Very friendly and knowledgeable. Offered a "heads up" about an upcoming recall which will have me looking for the notice so that the appointment can Very friendly and knowledgeable. Offered a "heads up" about an upcoming recall which will have me looking for the notice so that the appointment can be made in a timely manner. More
After the shop visit, my car performance increased. Because they made a good job. Every time they were so nice and helpful. I am a happy client for over ten years in the same car. Because they made a good job. Every time they were so nice and helpful. I am a happy client for over ten years in the same car. More
Nice people Everybody is helpful and courteous. Colin Overkamp helped to make this experience as comfortable and easy for me as it is possible. And very nice loa Everybody is helpful and courteous. Colin Overkamp helped to make this experience as comfortable and easy for me as it is possible. And very nice loaner vehicle. More
Tire repair not fixed Had to have a seat warmer replaced due to being defective. Was having a low tire pressure issue at the same time. Had both repaired but the tire probl Had to have a seat warmer replaced due to being defective. Was having a low tire pressure issue at the same time. Had both repaired but the tire problem was not completely resolved. Brought it back same tire same issue charged again double the cost. Tire with three patches cost of $59. And told one hour and about two had we received the wash it would have been longer More
Good service and personal care to the customer Colin the service desk Person was very good and handle my service very well the manager in the department was very helpful as well. Doug the service Colin the service desk Person was very good and handle my service very well the manager in the department was very helpful as well. Doug the service was good in explaining my problem. Overall the service department has always been top notch!,,, More
Service They were able to take care of my vehicle even though I didn't give much notice. I didn't have to be without my vehicle. They were able to take care of my vehicle even though I didn't give much notice. I didn't have to be without my vehicle. More
Easy drop off, quick service Drop off was quick and easy. Loaner was waiting. Service was completed in less time than I expected. Metal pulled out of my tire was taped to my paper Drop off was quick and easy. Loaner was waiting. Service was completed in less time than I expected. Metal pulled out of my tire was taped to my paperwork so I could see it. More
Always a good experience! I have given them this ratings because from the first year I purchased my Lincoln they have always treated me with respect and kindness and follow thr I have given them this ratings because from the first year I purchased my Lincoln they have always treated me with respect and kindness and follow through and made it right if i needed service on my car I wouldn't go any place else and it's CLEAN (Show Room)the people are friendly very nice from The Body Shop to Service, Sales,Receptionist I have had good experiences with all. More
Customer service was lacking I purchased my vehicle and had to spend my Saturday driving to and waiting to get an inspection on my car that should have been done before my purchas I purchased my vehicle and had to spend my Saturday driving to and waiting to get an inspection on my car that should have been done before my purchase. Also I was not informed of this information I had to call because I was concerned my paperwork had not yet arrived. I just felt the customer service in this situation was lacking. More