Dave Sinclair Lincoln in St. Peters

Professional and timely. Courteous and professional service . The waiting room has all the great refreshments (coffee and tea) and television, that makes the wait seem short. . The waiting room has all the great refreshments (coffee and tea) and television, that makes the wait seem short. More

Busy place - but I see why. Everyone goes here to buy! Dave Zeiser was very knowledgeable and friendly! Adam took over the following day and went over every inch of the car with us. Bryant Ervin was extr Dave Zeiser was very knowledgeable and friendly! Adam took over the following day and went over every inch of the car with us. Bryant Ervin was extremely helpful getting our loan! But please, find us another key for the vehicle!!!! More

Always excellent service Great service every time we have our cars serviced at Dave Sinclair. Courteous, knowledgeable and professional technicians. I highly recommend, Dave Great service every time we have our cars serviced at Dave Sinclair. Courteous, knowledgeable and professional technicians. I highly recommend, Dave Sinclair in St. Peters. More

Excellent!! The scheduling was easy and convenient, the person who picked up and delivered my car was extremely personable and professional and the service manage The scheduling was easy and convenient, the person who picked up and delivered my car was extremely personable and professional and the service manager was accommodating and professional. I love my Continental and applaud you for a great service department. More

Had to reccommend the fix for my MKX because it was not know Brought my 2016 MKX in for normal maintenance and two problems were also to be addressed. An error that popped up on the vehicle display and overly s Brought my 2016 MKX in for normal maintenance and two problems were also to be addressed. An error that popped up on the vehicle display and overly sensitive brakes. The brake issue has been checked several times since we purchased the Lincoln MKX (over a year). When checking the error code they discovered that the restraint system module needed replacement. They ordered the module and it took over a week and a half to get the new module in and installed. We were provided a car to drive during this delay. To address the overly sensitive brakes they had me ride with a tech and he could find any issues. I expected this would happen but it still did not give me any comfort that the issue was not real. I had reported the issue several times during the services I had performed by Sinclair. (all maintenance on this vehicle has been accomplished by them) On service appointment the service department informed me that the rotors were out of round and needed to be turned and that was not covered under my warranty so the cost was $200. I did mention that this issue had been a problem since I bought the car and even reported it the first time it was in for service over a year ago. They did say they would pay for half the cost and I did not desire to continue to negotiate. The brakes seemed to be better but soon resumed the problem we had been seeing. I was getting frustrated trying to get the issue resolved so started researching the issue on my own. very quickly I found that there were others that experienced the same problem with their same year, make and model car. The 2016 MKX. others had fond the fix by incorporating a Technical Service Bulletin. I called the service department while they had my car and reported the finding and gave them the Bulletin number. They incorporated the bulletin fix the same time they installed the Restraint module, installed a new brave booster. The car is working better now and we have had no issues with the brakes. Complaint is that it was a known bulletin and they did not know to refer to this known problem. I did have an issue with my other vehicle and they could not find that problem until I did some more research and found the similar problem on the same type vehicle. I reported my finding to them and the issue was found and fixed. But this is a separate issue that I did not follow up with a complaint. More

Exceptional Service Brian Boyer was excellent with his willingness to help with getting the long distance deal done. He even came in on his day off, Thank You again. Brian Boyer was excellent with his willingness to help with getting the long distance deal done. He even came in on his day off, Thank You again. More

Was having a issue with the brakes Called to make a appointment for service for a issue with the brakes on my car. I thought it was just the front ended up being both. The end result is Called to make a appointment for service for a issue with the brakes on my car. I thought it was just the front ended up being both. The end result is the car is doing great,no issue now with braking. Always able to get a appointment made in a timely manner More

The works oil change , alignment and New battery I have 95% of my service work done at Dave Sinclair because I feel that their prices are very competitive and I feel comfortable that they will give I have 95% of my service work done at Dave Sinclair because I feel that their prices are very competitive and I feel comfortable that they will give me a honest assessment of what services my car needs. The service staff is very friendly, easy to work with and knows their customers by name. More

Oil change and the works Enjoying doing business with Dave Sinclair people. Had work done elsewhere but feel comfortable at this dealership. They help you out and welcome you Enjoying doing business with Dave Sinclair people. Had work done elsewhere but feel comfortable at this dealership. They help you out and welcome you well Thanks! More

Great teamwork. Felt comfortable just walking in the door! I was excited about purchasing my new Aviator. Second Lincoln I purchased in two years and I'll keep goin Felt comfortable just walking in the door! I was excited about purchasing my new Aviator. Second Lincoln I purchased in two years and I'll keep going back! More