Dave Sinclair Lincoln South County

Customer service rocks!! These guys went above and beyond!! From general manager, to store manager and to Dave ( who sold the car)....Thank you and I am loving my new ride !!! These guys went above and beyond!! From general manager, to store manager and to Dave ( who sold the car)....Thank you and I am loving my new ride !!! More

Excellent Service Department Service department great people to deal with. Always in and out quickly. Have been a customer for 15+ years. Billy, Keith and Alex very accomodatin Service department great people to deal with. Always in and out quickly. Have been a customer for 15+ years. Billy, Keith and Alex very accomodating in service department. More

Always great service I drive 50 miles round trip to go to Dave Sinclair Lincoln for service. There is a Ford dealer close to home, and they’re OK, but Keith & Billy take I drive 50 miles round trip to go to Dave Sinclair Lincoln for service. There is a Ford dealer close to home, and they’re OK, but Keith & Billy take great care of me More

Quality They feel like Quality is Job 1, I would recommend this service to any one, I repeat invite your friends, no matter what make or model. They feel like Quality is Job 1, I would recommend this service to any one, I repeat invite your friends, no matter what make or model. More

Great staff. Friendly and attentive. Thoughtful, professional staff. Great speedy service. Easy to schedule. They have my business now and the future. I only trust my Lincoln MKC with the Thoughtful, professional staff. Great speedy service. Easy to schedule. They have my business now and the future. I only trust my Lincoln MKC with them. More

Service on Used Car Purchase at Dave Sinclair Lincoln I've bought my last 3 cars from Dave Sinclair (2 from DS Lincoln & 1 from DS Ford), plus I take all 5 of my cars to DS Lincoln service because the ser I've bought my last 3 cars from Dave Sinclair (2 from DS Lincoln & 1 from DS Ford), plus I take all 5 of my cars to DS Lincoln service because the service guys are great, as are everyone else. Additionally, they have work stations where I can do work while I wait. Purchased a 2013 Edge for my 16 year old daughter and brought it in to have some minor service done and some routine maintenance. They did a great job. I had to pick the car up late in the evening as the service center was closing. I was very satisfied with the work, but very disappointed that they returned my vehicle unwashed! I thought this was standard and certainly should be for a loyal return customer such as myself. The work on the car was completed much earlier in the day, so there was plenty of time to have it washed. Sounds small, but it is the small things, and the above and beyond things that impress me and I'm sure most other people. A car wash is an inexpensive 'perk' that I seem to receive only when I bring my Lincoln in for service. I would think DS would notice in their records the number of cars I bring in for service and the number of cars I've purchased and the length of time I've been a customer and go the extra step on every car I bring in. Definitely a down grade this time from typically stellar service. Only 4 stars this time as opposed to the typical 5. More

Very good service They picked up my car at appointed time & worked with my schedule to return it. It did take a while to get the original appointment. They picked up my car at appointed time & worked with my schedule to return it. It did take a while to get the original appointment. More

Poor customer service I brought my car in for maintenance package, emissions test and told the technician Billy that my car had slipped out of gear on its own and i needed I brought my car in for maintenance package, emissions test and told the technician Billy that my car had slipped out of gear on its own and i needed it checked. I left with an oil change, emissions test, a inspection he talked me into that i didn't require and 4 new tires. Handed me a packet and said everything checked out and showed me my passed emissions and inspection. 2 days later (today) my car is jerking when changing gears worse and worse...i called Billy and asked him what he found when he did the diagnosis and he informed me he hadn't diagnosed it and completely disregarded me when i said i had that day off work and sat there for hours waiting for all this work INCLUDING the diagnosis of the slipping i told him about when i came in on Monday. He says he can get me in 6 days from now and told me the cost. I dont care about the cost!! I care that i could end up on the side of the road between now and then. No thanks and i wont bring my Lincoln back here ever again. More

These guys rock! They always work around my schedule and make it so easy by dropping off and picking up the car. I have to say we also have a Mercedes and an Acura an They always work around my schedule and make it so easy by dropping off and picking up the car. I have to say we also have a Mercedes and an Acura and NEITHER of them do the drop off pick up service. That sets you apart!!! Thank you! More

Great service department Always friendly and helpful in the service department. Love the free carwash, too. John Michaels is a great salesman and we enjoy visiting with him, Always friendly and helpful in the service department. Love the free carwash, too. John Michaels is a great salesman and we enjoy visiting with him, when we have our car serviced. More