Dave Sinclair Ford

Wonderful experience We went in there to get a used chevy cruze ltz, saw it was pure white no noticeable marks inside was clean, drove beautifully and the two guys we dea We went in there to get a used chevy cruze ltz, saw it was pure white no noticeable marks inside was clean, drove beautifully and the two guys we dealt with one in sales and one in finance Mike and Mike made it a great experience. I could always be happier but as far as as for what we got I am super pleased on the purchase, Ill go back again More

Service Dept Service on my F150 as always was excellent! Thanks Bruce!! His attention to detail and fast response along with his knowledge of how my truck works wa Service on my F150 as always was excellent! Thanks Bruce!! His attention to detail and fast response along with his knowledge of how my truck works was impressive! More

Excellent experience at Dave Sinclair Ford I went to Dave Sinclair Ford to look at purchasing a 2017 Ford Fusion. I called ahead and talked to salesman Joe Palumbo and told him what I was looki I went to Dave Sinclair Ford to look at purchasing a 2017 Ford Fusion. I called ahead and talked to salesman Joe Palumbo and told him what I was looking for. When I got there Joe had two vehicles with exactly what I wanted up front for me to test drive. Before we did the test drive he explained the differences in the engines and what EcoBoost was. I drove one vehicle and that was all I needed. We went inside and Joe surprised me with all the rebates that were available. That sealed the deal. Thank you Joe Palumbo, Mike Quinney and J.R. Willet for everything you did to help make this a quick and smooth car buying experience! More

oil service Overall I would say the service was above expected. Made an appointment and the car was completed as promised. As there is always room for improveme Overall I would say the service was above expected. Made an appointment and the car was completed as promised. As there is always room for improvement, I did write on overnight drop off envelope to please call to discuss any work needed above the standard oil change. There was no call I guess because there was no extra work needed. . More

Carbon Monoxide Recall Guess service went well. Airbag light on dash when we picked up SUV. I realize one has nothing to do with other, but still light was not on before we Guess service went well. Airbag light on dash when we picked up SUV. I realize one has nothing to do with other, but still light was not on before we dropped car off. Had to make another appt for Monday. A bit annoying having to drop car off again now. More

New Car Purchase We bought a new 2017 Explorer and was treated great. Would recommend our salesman Mike Havicon. Mike treated us great and found us the vehicle we were We bought a new 2017 Explorer and was treated great. Would recommend our salesman Mike Havicon. Mike treated us great and found us the vehicle we were looking for! More

Review of service last week 12/8/17 Overall ok, We got in and out on time for the oil change and multi-point inspection.. However, we didn't receive the usual "print-out" of all the ite Overall ok, We got in and out on time for the oil change and multi-point inspection.. However, we didn't receive the usual "print-out" of all the items that were checked/inspected. Two days later the air pressure in all four tires was low and we had to stop at the Auto Tire shop in Oakville to put more air back in. There was no change in outdoor temperature in either day. This makes us wonder if the tires were even inspected and the air pressure checked. We have no way of knowing since we never received any kind of print-out. The technician simply came out and said that "everything is ok", and we were then on our way. More

Great Sales & Service My husband & I have been buying our vehicles from & having them serviced at this dealership for the past 20 years. They will go above board to get yo My husband & I have been buying our vehicles from & having them serviced at this dealership for the past 20 years. They will go above board to get you the vehicle that you want. My recent purchase (Transit Connect) has many features that I was not familiar with. Mike Havicon (sales person) made sure I knew how to use & set these up, especially connecting my smart phone. I also have all service work taken care of here. Bruce Naes (service dept.) makes sure all work is done correctly & gives great advice on how to keep my Transit running smoothly. More

Great follow through I was interested in a Ford product having rented several for work over the years. I reached out to Dave Sinclair Ford and was greatly impressed in how I was interested in a Ford product having rented several for work over the years. I reached out to Dave Sinclair Ford and was greatly impressed in how they worked to find the car I was interested in. The entire team was very responsive and very helpful. Picking up the car went very well, the dealership team helped in the setup and getting me on the road. I now know more of why the Dave Sinclair Ford team is so dependable. More

Warranty Repair The extended warranty that we purchased was utilized on this visit. Staff were very helpful and considerate of our needs while vehicle was in the shop The extended warranty that we purchased was utilized on this visit. Staff were very helpful and considerate of our needs while vehicle was in the shop. We were informed of every procedure taken and the repair was quick and successful. More