Dave Sinclair Ford

I just purchased my 2015 Honda Civic EX here a couple of days ago and I was very impressed! After a long and rough day with having a terrible service with Napleton, Aaron Jeffers at Dave Sinclair did the jo days ago and I was very impressed! After a long and rough day with having a terrible service with Napleton, Aaron Jeffers at Dave Sinclair did the job that Napleton couldn’t do! He was super friendly, helpful and understanding! The whole process went smoothly, even though my boyfriend and I were a bit late and closer to closing time! He took care of us and we did not feel any pressure whatsoever. I had a great experience! So if anyone wants to purchase a new or used car at a reasonable price, I highly recommend Dave Sinclair and ask for Aaron Jeffers! It was my first time purchasing my first car at this place, and definitely won’t be my last! More

Normally purchasing a new vehicle can be a very daunting and taxing ordeal,at least it was at a previous local Ford dealership. Luckily I got a terrific salesman Aaron Jeffers who made the process so easy a and taxing ordeal,at least it was at a previous local Ford dealership. Luckily I got a terrific salesman Aaron Jeffers who made the process so easy and effortless I went back a couple weeks later and bought another car! I really can’t say enough about Aaron and how helpful he was and is still being AFTER my purchases. Dave Sinclair Ford is doing things right and Aaron is the man and a big THANK YOU to JR for everything you did! More

We recently purchased a 2016 GMC Yukon XL. We were less than satisfied with the experience at Dave Sinclair. In fact, the reason we ended up buying the vehicle was solely because it fit what we were looki than satisfied with the experience at Dave Sinclair. In fact, the reason we ended up buying the vehicle was solely because it fit what we were looking for, not due to how the sales process was handled. Actually, In the middle of archaic negotiation process, the sales mgr came over with an attempt to strong arm us, which almost caused us to walk out the door. Keep in mind we had our 4 yr old with us for the over 4 hour long painful process it was to complete the deal. One other item I’d like to call out for the sake of others is that when dealing with finance, he tried to get us to sign before informing of the rate. We have really good credit and I researched the best rates prior to, so I asked what rate we were getting and he informed me that we got the best rate, problem is that it wasn’t the best. So I informed him of better rates in the area and who had them. He scrambled a bit and ultimately got us the better rate through the lender he already had slated (Bank of America), who is obviously their preferred lender, and if I had to bet I would say is the only one he even ran. I could go on with other pain points, but will just summarize by saying that the experience is a great example of why people don’t like interacting with car dealerships. My wife and I aren’t ones to complain. So, we really have to be frustrated to write a review. That being said, I want to end on a positive note. Our sales guy, Aaron Jeffries, was admittedly new to the job and it showed, but he did his best and had a good attitude the whole time. Also, we briefly interacted with one of the service guys (I think his name was Scott) who was by far the best person we dealt with...knowledgeable and straightforward. More

Great service I’ve got a great deal on the car and service has been great! They forgot my valve stem covers but I went back and they fixed it right away. , I’ve got a great deal on the car and service has been great! They forgot my valve stem covers but I went back and they fixed it right away. , More

Excellent experience from start to finish. Everyone that we encountered was super friendly and willing to help. I felt no pressure throughout the entire experience. I will definitely be back when I buy my n we encountered was super friendly and willing to help. I felt no pressure throughout the entire experience. I will definitely be back when I buy my next car! Nicholas was awesome to work with and he really went the extra mile on getting the deal done. Kevin was busy but took time to find us a salesperson to help us. More

I came to Dave Sinclair in hopes to get a new car after my bad experience at Bommarito Ford. I was very glad I went to this dealership and gave them my business. Not only did they give me what I wanted, my bad experience at Bommarito Ford. I was very glad I went to this dealership and gave them my business. Not only did they give me what I wanted, but I got a 0% interest for the loan life. Which was a huge change from the 7.98 Bommarito was trying to charge me, so i was very happy just with that. From the time i stepped in the dealership I was greeted and even though I was early and went right to work. I had another guy come over while Mike was finding a car for me, and go over the flex plan and tried to initially give me 1.9 or 0% interest. I got approved and as soon as finance was ready i went back and started the paperwork. There was a small snag when i got to the down payment, i said a couple times that i was not putting one down and someone said we were, so the finance guy dropped the cost 1000$ to compensate for that mistake, which blew my mind and would forever cement my business there. My girlfriend will be buying a new car in a couple years and already is ready to go there because of the amazing service i received last night. More

You guys have to do something with your customer waiting area, its the pits! It's situated in the open. Everyone and his dog walks through the area going to and fro the service area not to mention all of area, its the pits! It's situated in the open. Everyone and his dog walks through the area going to and fro the service area not to mention all of the noise from the check in area. My suggestion would be to revamp the waiting area to make it more pleasurable for the customer. Tear down the walls, add new ones, make it more up-scale, and remodel the area. More

Went in for recall on my car. Service was very good. Gave me a ride to work and picked me up when my car was done. All in contact with were good. Chris Ode shows extra care for customers! me a ride to work and picked me up when my car was done. All in contact with were good. Chris Ode shows extra care for customers! More

Always a fantastic buying experience at Dave Sinclair! Very friendly and knowledgeable staff! They were able to get me the exact vehicle I was looking for! Very friendly and knowledgeable staff! They were able to get me the exact vehicle I was looking for! More

Good Job ! All involved did a good job. It was the end of the year and they were swamped but still did a good job with the flow. All involved did a good job. It was the end of the year and they were swamped but still did a good job with the flow. More