
Dave Sinclair Ford
St Louis, MO
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Service department is very hectic Stood in the service line for 20 minutes before anyone noticed me. When you walk in the door you just stand there until someone wants to talk with you Stood in the service line for 20 minutes before anyone noticed me. When you walk in the door you just stand there until someone wants to talk with you. Very poor way to handle customers who have already purchased but need service. If you are buying they are all over you to help. More
Service efforts on 2012 Ford Edge Friendly, decent pricing. Got my vehicle done quickly as promised. Got me in for service within a couple days of making the appointment. I would us Friendly, decent pricing. Got my vehicle done quickly as promised. Got me in for service within a couple days of making the appointment. I would use them again. More
Always outstanding! We have been getting our vehicles from Dave Sinclair for many years and they have always taken good care of us, and any concerns we had with the vehic We have been getting our vehicles from Dave Sinclair for many years and they have always taken good care of us, and any concerns we had with the vehicles, if any. More
Expect more Quoted 1 week to repair vehicle at the body shop. Arrived a week later and all the repairs were not done correctly or completed. Said it was a second Quoted 1 week to repair vehicle at the body shop. Arrived a week later and all the repairs were not done correctly or completed. Said it was a second parties fault that they didn’t do the work. Kept the vehicle another week and stated they would take care of a factory recall while truck was there. Two weeks later picked up my vehicle and recall not complete stated the service department was to busy and couldn’t get to it. Same day service at a different dealer service department. Recall took less than 20 minutes More
New vehiclePurchase Mike Miller was extremely professional, friendly, and knowledgeable. We will work with him again. We purchased our vehicle in a short period of time a Mike Miller was extremely professional, friendly, and knowledgeable. We will work with him again. We purchased our vehicle in a short period of time and they found us excellent financing. More
Friendly knowledgeable staff that gets the job done. We went in to look at a truck I had seen on their web site and was astounded by the friendly staff that got down to business,sold me the truck, got it We went in to look at a truck I had seen on their web site and was astounded by the friendly staff that got down to business,sold me the truck, got it financed and us out the door in record time. I'm 68 years old have bought a lot of new cars but never this smooth and easy. Thanks JT! More
Excellent Kevin sherlock was very helpful in making sure my wife's phone was synced up to her new Edge. I was very happy with everyone there. Kevin sherlock was very helpful in making sure my wife's phone was synced up to her new Edge. I was very happy with everyone there. More
Work completed as requested Just had oil change this time. Took 1 1/2 hours but they had a crowd there so no problem. Good job as usual. And good coffee! Just had oil change this time. Took 1 1/2 hours but they had a crowd there so no problem. Good job as usual. And good coffee! More
Fast..simple and best deal The title says it all... If your even thinking of buying a ford ..go see Patrick....like the title says.. Fast..simple and the best deal. Patrick b The title says it all... If your even thinking of buying a ford ..go see Patrick....like the title says.. Fast..simple and the best deal. Patrick beat other dealers by as much as $900.00 More
Oil change and plus I recently took my Fusion to the dealership for oil change and for some issues with my to touch screen and I can’t really say anything negative about I recently took my Fusion to the dealership for oil change and for some issues with my to touch screen and I can’t really say anything negative about this place! Graig my specialist was awesome he took care of me and fix the problem I was having with my car and make sure the problem was no more. More