
Dave Sinclair Ford
St Louis, MO
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Worst dealership I have dealt with! Worked a deal on a new bronco sport, and agreed to come pick it up the next day(because of work). Was guaranteed vehicle would be waiting for me. Got Worked a deal on a new bronco sport, and agreed to come pick it up the next day(because of work). Was guaranteed vehicle would be waiting for me. Got a voice-mail later in the day stating someone else came in the dealership inquiring about the bronco and they sold it to them. My wife went from cloud 9 getting her perfect bronco, to bawling a few hours later. Definitely not a dealership that will stand behind their word. More
My experience with Dave Sinclair Ford was very positive and excellent. I left there pleased and satisfied with my purchase. Ryan helped me throughout the whole process, from purchase to delivery. and excellent. I left there pleased and satisfied with my purchase. Ryan helped me throughout the whole process, from purchase to delivery. More
The experience of purchasing a car at Dave Sinclair Ford was excellent. Mike helped me every step of the way and he ensured that I purchased the right car for my needs. The entire process was very easy from was excellent. Mike helped me every step of the way and he ensured that I purchased the right car for my needs. The entire process was very easy from finding the car to financing. I appreciate his help. More
DO NOT BUY FROM DAVE SINCLAIR! They no longer stand by the vehicles they sell and will price gouge you in the service department to fix the lemons they sell. I purchased a brand n They no longer stand by the vehicles they sell and will price gouge you in the service department to fix the lemons they sell. I purchased a brand new truck a few years ago and the transmission went bad just over the warranty limit. Dave Sinclair wouldn't even waive the $200 diagnostic fee to tell me my transmission was shot... More
Bought a truck 30 days ago. A “certified ford vehicle”. I have only had the truck in my possession for 10 out of 20 days. I have had to take it back to the shop 4 times now. Wh A “certified ford vehicle”. I have only had the truck in my possession for 10 out of 20 days. I have had to take it back to the shop 4 times now. When I first started to look at trucks, two sales guys were fighting over their commissions and who was taking me as a client. But I decided to move forward with one of them. It was super unprofessional, When I first brought my truck home, The truck was leaking in my drive way. And I turned it in asap. First problem they said was transmission was messed up. They said they fixed it. Second time it went to the shop they had to tow it because it wouldn’t start, they said they fixed it, third time it was in the shop the engine was rattling so much we thought the truck was gonna blow up, they said it is a normal feature on the 5.0. And now the fourth time, the check engine light is on and engine is still rattling so bad it drowns out my radio and that’s all you can hear when you press the gas. The only thing they said I could do is buy a more expensive truck or wait until the truck blows up. I traded in my car for their truck and now that I signed for the truck and have dealt with all these problems they won’t do anything. The sales manager said I have 30 days to buy a new one or he will give me less for what I bought the truck for. I have lost money, time, and energy dealing with this broken truck they sold me and kept assuring me they fixed it. 4 times inthe shops and it’s getting worse. This has been the worse experience and I will not be buying from this dealer again. I feel like I got scammed. More
Repeat customer I've purchased 3 or 4 vehicles from Lemay store. Last purchase a used 2015 F150 May 2022 great truck but it didn't come with 2 sets of keys this was brought up during the sales negotiation sa store. Last purchase a used 2015 F150 May 2022 great truck but it didn't come with 2 sets of keys this was brought up during the sales negotiation sales person wouldn't do anything to assist or get second set made. Get truck home need factory door keypad code also not provided with truck. I want second key and code call St Peter's store closest to home they tell me I need to work with sales rep and key can only be made at Lemay store. Disappointed customer will think twice before a 5th purchase. More
Felt like a queen on the day I bought my car! Everyone was so nice an accommodating especially my salesman Chad Sigsworth and Mike Quinney! I will definitely be back in the future and I will rec Everyone was so nice an accommodating especially my salesman Chad Sigsworth and Mike Quinney! I will definitely be back in the future and I will recommend to everyone know! Thank you guys! P.S thank you to Dave Sinclair jr. He went above and beyond my expectations! More
DONT BUY! DONT WORK WITH TEHM! Let me start with the conclusion: Think twice before you work with them, they are NOT reliable. They PISSED me off SO MUCH that DONT WORK WITH TEHM! Let me start with the conclusion: Think twice before you work with them, they are NOT reliable. They PISSED me off SO MUCH that 1) I bought the car with 2K more from another dealer 2) Spend 30 mins to write this review. Here is what happened to me: I visited in-person twice, one for general information, one for test drive. I am pretty sure about the truck I want, but this is when the nightmare starts: The sales person is extremely hard to reach. He is slow in picking up the phone, sometimes doesn’t text back, and never send the material I request on time. I thought they were a big dealer, maybe he is busy, which is understandable. Their price is fine BTW, so I decided to bear with it. It took 4 days to finalize some details, during which they told me “the car we discussed was sold” TWO times, so I need to pick a new car. (It turned out it wasn’t sold, just in the loaner’s program) Now, here is the highlight of the whole story: After 4 days’ of waiting, talking, picking new car, waiting again, I decide to buy the car on Friday. We made a appointment at 10, so I can get out before 12 and get back to work. They called at 8:30, asking it might take longer than expected, so can I be there earlier. I left home at 9, they called me at 9:20 (I was almost there), saying I need to turn around and GO BACK HOME, because they need to GATHER MORE INFORMATION. What does that even mean? Now after 3 days, no explanations at all. I was trying to be nice and polite the whole time, now I just think they are intentionally messing with me. I don’t know the reason. Is that because they are such a big dealer and they don’t give a S about one particular customer? Or because of something else? People say the service begins, not ends, when you buy the car from a dealer. How can you trust them, work with them, for an expensive car when they treat you like this? More