Dave Sinclair Ford
St Louis, MO
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Simply Comfortable My family has been buying autos from Dave Sinclair Ford for decades. They have a great group of sales associates and they always have a great selecti My family has been buying autos from Dave Sinclair Ford for decades. They have a great group of sales associates and they always have a great selection of new and used cars. More than anything, the reason we keep coming back is how comfortable they make you feel throughout the whole process, from the initial sales discussions, to the pricing discussions, to the dreaded financing process. Everyone you encounter there is pleasant, laid back and great to work with. More
Service on car Came in for oil change and transmission flush. Don Kraus was excellent even had my car washed and vacuumed. Will be back for recall in January. Came in for oil change and transmission flush. Don Kraus was excellent even had my car washed and vacuumed. Will be back for recall in January. More
Top Notch Service As always The Team at Dave Sinclair delivers. Thanks to Matt in service as well as the technicians working on my vehicle. Dave Sinclair always gives A As always The Team at Dave Sinclair delivers. Thanks to Matt in service as well as the technicians working on my vehicle. Dave Sinclair always gives A-Cut -Above type of service to their customers and it shows they care. Thanks again. More
Service was quick and friendly Service attendent knew the exact problem before he wrote it up. I brought it in later that week to drop it off and they had it done in only a couple o Service attendent knew the exact problem before he wrote it up. I brought it in later that week to drop it off and they had it done in only a couple of hours. Fast service! More
Fine it was fine Car was returned in satisfactory time with it being the holidays thank you for all your hard work n completion it was much appreciated n happy holiday Car was returned in satisfactory time with it being the holidays thank you for all your hard work n completion it was much appreciated n happy holidays More
Service on my vehicles Sinclair Ford always delivers awesome service on our vehicles. Courteous, prompt & thorough. We couldn’t ask for anything more. We highly recommend Sinclair Ford always delivers awesome service on our vehicles. Courteous, prompt & thorough. We couldn’t ask for anything more. We highly recommend them for all of your vehicle needs. More
Very good experience in car purchasing. Based on my previous purchase, I feel that Ford is a quality product and I loved my previous vehicle purchased here. The experience was very good. I f Based on my previous purchase, I feel that Ford is a quality product and I loved my previous vehicle purchased here. The experience was very good. I felt I got want I wanted and my sales representative worked hard to get me to the required price limits and I got what I needed and not a bunch of things that were not needed. I felt I could trust Nick and he worked very diligently to show me all the options that I had. I felt respected and listened to. I believe that I got a fair deal in line with current market standards. More
Fair dealings We were not subjected to hard sell tactics. We received fair prices and when they made a mistake, they corrected it in our favor. I will be back for s We were not subjected to hard sell tactics. We received fair prices and when they made a mistake, they corrected it in our favor. I will be back for service and when I need a new vehicle. More
service: Purchase of 4 new Goodyear Tires Per tel. call w/ service rep., in late November, 2019, I had an 8 a.m. appt. to have 4 brand new tires replaced on my 2017 Ford Fusion. The appt. wa Per tel. call w/ service rep., in late November, 2019, I had an 8 a.m. appt. to have 4 brand new tires replaced on my 2017 Ford Fusion. The appt. was confirmed for Wed. 12/04/2019 by the service rep. When I arrived at the dealership at 8 a.m.. on 12-04-19, I was informed by the receptionist that Justin, the service rep., was coming in later. Therefore, she assigned my appt. to another service rep., who informed me that they had my reservation and four new tires reserved for me. The receptionist, Cheryl Roberson, was very considerate and asked me if I needed a ride home. I replied yes, since my wife was gone from 8 a.m. to 4.p.m. I received a ride home from your shuttle service rep. Thank You. Since I had not heard about when my car was to be ready, I called the dealer's service dept. at about Noon. The service rep., stated that I never told him when I wanted to pick car up. I was never asked when I wanted to pick car up. However, I waited 4 hrs., before I called dealership (from 8 a.m. to Noon). It appear to me that 4 hrs. to wait for tire installation is a bit much time! Since I had no transportation to dealership, I requested shuttle service. At about 1 p.m., the driver of the shuttle rang my doorbell. I was expecting a tel. call before the pick up. However, the service rep., and the driver could not read their own writing of my tel. # . When I arrived at the dealership expecting my car to be available, I was informed it would be another 30-45 minutes. At about 1:30p.m., I received a invoice and informed that my vehicle was ready. Why did it take about 5 hrs. for my vehicle to be serviced! I was never given an answer! I have had tires installed previously at your location and others and it usually takes 2-3 hrs. and not 5 hrs.! WHAT IS THE POINT OF MY EARLY RESERVATION AT 8 A.M. and HAVING TO WAIT 5HRS. BEFORE MY VEHICLE WAS COMPLETED. IT SHOULD HAVE BEEN DONE MUCH SOONER, SUCH AS 2-3 HRS. CONSEQUENTLYT, REVIEW OF AVERAGE OR BELOW AVG. More
GT350! Had a great experience. Joe “Flash” Gordon made it easy, laid back, and comfortable with all his experience. Sinclair has been around this long for a Had a great experience. Joe “Flash” Gordon made it easy, laid back, and comfortable with all his experience. Sinclair has been around this long for a reason. Highly recommend. More