Dave Sinclair Chrysler Dodge Jeep Ram
Pacific, MO
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Needed engine light checked and they said we needed oil change which was already done and they overfilled it cause a rear main seal to go out but said it wasn't on them. Didn't have oil leak until they wor change which was already done and they overfilled it cause a rear main seal to go out but said it wasn't on them. Didn't have oil leak until they worked on it. Charged 823 dollars to replace a coil pack and change oil. The Mitchell's More
Dennis, my salesman, and Tyler Trenary went above and beyond to make this a great experience. They did everything I asked and went even further to make me happy. Great dealership and people. beyond to make this a great experience. They did everything I asked and went even further to make me happy. Great dealership and people. More
We went to purchase 2 new vehicles from the dealer but they refused to treat us with the respect and dignity that we asked for upfront. Since we were looking to purchase 2 vehicles and had already done t they refused to treat us with the respect and dignity that we asked for upfront. Since we were looking to purchase 2 vehicles and had already done test drives and knew what we wanted we thought the experience would go smooth. The sales team was VERY high pressure and refused to help us understand what the total 2 vehicle sale purchase would look like. They folded up their offer when we asked them to do the workup on the 2nd vehicle as well and turned on the extreme high pressure sales tactics. We instead brought our business to David Taylor Chrysler/Jeep/Ram in Ellisville and had a completely different experience. We purchased through David Taylor and they helped us to understand the entire package and were not afraid to talk to us about how they compared to the other options. We actually even got a better warranty through David Taylor that we were offered at Dave Sinclair. When they were working up the deal the sales rep abandoned us at his desk to go "talk to the manager and get us the best possible deal" however we could easily hear the conversation revolved around the previous night's drinking activities and how our sales rep had to leave his girlfriend's house this morning to get to work rather than anything around the "deal" he was going to get us. Also as they talked they were openly dropping the 'F" bomb loud enough that the entire showroom could easily hear. Was not a professional atmosphere and was not a collaborative process. I would NOT RECOMMEND this dealer. More
Had the best experience ever with Dave Sinclair in Pacific. I found my Chrysler 300S there and I always get compliments on this car wherever I go. Dennis Nevills was the best salesman to work with, he Pacific. I found my Chrysler 300S there and I always get compliments on this car wherever I go. Dennis Nevills was the best salesman to work with, he was great and no pressure which meant alot. I would definitely buy from this dealership again. More
Don’t waste your time they are very unprofessional. Would never buy another car from them . The worse part is we gave them a opportunity to make good and change our mind but they would rather us write a unpl never buy another car from them . The worse part is we gave them a opportunity to make good and change our mind but they would rather us write a unpleasant review More
Waste of time Visited their website and found several Ram 1500's that interested me. I even called to inquire and then drove down from St. Charles. Upon arrival I f Visited their website and found several Ram 1500's that interested me. I even called to inquire and then drove down from St. Charles. Upon arrival I found one truck and not the several they had listed. Upon talking with a salesperson I was told "oh those trucks are in transit"?!?!?! Not sure why there are listed trucks on their page they do not even have yet. That would have been nice to have known before I drove down the 40 minutes to get there. Bottom line is that the trip was a waste of time and don't be fooled by lower priced vehicles listed on their website. More
My 2008 Jeep commander needed a new water pump, cause it was leaking. I took it to this dealership to be repaired. It cost me over $600 and within the week after service it was still leaking. I took it back was leaking. I took it to this dealership to be repaired. It cost me over $600 and within the week after service it was still leaking. I took it back and showed them where it was still leaking. After speaking with owner he wanted to charge me more to fix it. So the statement of "If it's not right we will make it right" it a lie. I will never take another car her for repairs or anything else for that matter. More