Dave Mungenast St. Louis Honda - Service Center
St. Louis, MO
765 Reviews of Dave Mungenast St. Louis Honda - Service Center
Background: I have a twelve year old Honda Civic. My Background: I have a twelve year old Honda Civic. My old dealership sold out to another dealership about two years ago and I was not satisfied with Background: I have a twelve year old Honda Civic. My old dealership sold out to another dealership about two years ago and I was not satisfied with the treatment received at the new dealership. So I searched for another dealership: Web reviews, Better Business Bureau, and friends reviews. Found St Louis Mungenast Honda. But Mungenast Honda still had to prove themselves to me. I just wanted good, honest, professional and friendly service. Previously I had completed all oil changes and scheduled tune ups and services. However, Hondas are really good cars and I had not spent very much on replacing parts and I knew, after ten years, I would have to start spending some bucks. This is why I recommend this dealership: Over the last two years, Mungenast Honda service included replacing the brake pads (for the first time),fixing oil leaks, and the 100,000 mile service. During each visit Service Advisor Chris Taylor always greets me, reviews all work needed, supplies me with any coupons and answers ALL my questions regarding price and what is needed to maintain my Honda. We also review after the work is done. So during these last three years, because of Chris Taylor, and the wonderful Service department and Body Shop, have come to trust this dealership. Also love the many amenities included, such as doughnuts, free car washes, loaner cars and a shuttle service for drop offs and pickups while you wait. This is a 5 star experience. More
Thank you to Chris Taylor and Honda for helping us get new tires put on our Pilot. We are loyal customers that have been with St. Louis Honda for many years. We are on our 5th Honda. We wanted to let y new tires put on our Pilot. We are loyal customers that have been with St. Louis Honda for many years. We are on our 5th Honda. We wanted to let you know how much we appreciate Chris for his advice, knowledge and friendliness over the years. Thanks again, Diane & John More
I was just writing commending about the workers at Dave Mungenast new car dealer and a saleman/friend I was rating. While I have this site up I will go ahead and share about my recent service experience at Mungenast new car dealer and a saleman/friend I was rating. While I have this site up I will go ahead and share about my recent service experience at the used car side where I have my vehicle (not a Honda) serviced. I took my car to the local dealer where the Co. car is from a year ago but was not happy with the treatment I received there. After feeling like a number at that other dealer (not a Honda) down the street and not getting the work that I had asked for done right I left. I went a few blocks to my beloved Dave Mungenast Honda dealer. They gladly pointed me to Honda used car dealer that deals with other cars aside from Honda's . I was told they would maintain my new Co. car. After they did their research right there on their computer and put schedules adapted to this my vehicle I was set..Wow, that's service !! They have all been great here at the used car dealer (by the Golden Corral side of S.Lindbergh). My recent service adviser is Micah Gierse, a super friendly young man. He really loves what he does and is so very helpful and friendly. After Micah takes care of your car needs you leave with a smile and feel good about how you were treated. You know how you feel when you get bad service at the restaurant, and it ruins your day after you leave. Well after Micah takes care of you, you go out feeling good about things and the day goes great because the domino affect seems to just work out. Thanks Micah (give this guy a bonus or something) for a job well done. You guys are great !! More
I feel so secure dealing with St. Louis Honda. I know that they are looking out for what is good for my Honda and I. I trust Chris to let me know when my Van is due for what services. After 48 years of that they are looking out for what is good for my Honda and I. I trust Chris to let me know when my Van is due for what services. After 48 years of buying cars, St. Louis Honda is the BEST company for service and customer care. Thank You for the wonderful service. Felicie Van de Riet More
Great Service Department! 110% engine repair of our 2006 Great Service Department! 110% engine repair of our 2006 Honda Pilot. "Dee", the service adviser, was SUPER! Polite, friendly, took time to liste Great Service Department! 110% engine repair of our 2006 Honda Pilot. "Dee", the service adviser, was SUPER! Polite, friendly, took time to listen. Very accommodating and professional without being "cold". Very honest and forthright. Explained every thing and answered all questions satisfactorily and knowledgeably. Took the time to call and report results and progress on car repair. Mechanic worked with extended warranty company with true professionalism. This was an entirely satisfying experience that I have come to expect from Honda professionals. Will be recommending Mungenast Honda to all my "Facebook" friends, other friends, and family. GREAT DEALERSHIP!!!!! More
I was already scheduled for a service and Shan called my home to talk to my husband about special offers Mungenast has currently ongoing. I was Interested in upgrading so we agreed to meet. She was courte home to talk to my husband about special offers Mungenast has currently ongoing. I was Interested in upgrading so we agreed to meet. She was courteous , available , able to answer my questions or find out the answer for me. She was so informative I bought a new car. I went in for an oil change and left with a new car! More
I called Mugenast St. Louis Honda and explained the I called Mugenast St. Louis Honda and explained the problems I had with the another dealership to Curt Yettke. He made an appointment to check over I called Mugenast St. Louis Honda and explained the problems I had with the another dealership to Curt Yettke. He made an appointment to check over the car and car did not need ball joints, as I was told by the other dealer, at this time, but it was time for the timing belt to be changed. We will now be bringing our 3 Hondas to you for service. More
I had some brake issues shortly after purchasing a used Honda Accord from Rick. I brought this to Ricks attention, and he had the repairs done at no cost to me. That is great service, and I appreciate al Honda Accord from Rick. I brought this to Ricks attention, and he had the repairs done at no cost to me. That is great service, and I appreciate all of Ricks help and friendly service in getting this done for me. More
I purchased the vehicle on 1-6-2012 and presented the dealership with two problems on 1-16-2012 only to be told that 1. the owner's manual says you will have the 1st problem (nonconstant cruise control s dealership with two problems on 1-16-2012 only to be told that 1. the owner's manual says you will have the 1st problem (nonconstant cruise control speeds especially when driving with the "econ" button on), 2. designed as is and can't be modified (design defect in center brake light emitting reflected light); Other vehicles I have own theoretically of lesser quality than Honda do not have either of these problems. Very dissatisiied and would NOT recommend either 1. a Honda vehicle, or 2. this dealership More