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Dave Mungenast St. Louis Honda - Service Center
St. Louis, MO
769 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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769 Reviews of Dave Mungenast St. Louis Honda - Service Center
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August 26, 2017
Superstar Operation Good service with excellent ontime performance. This is our 3rd purchase from this dealership. We've had all our maintenance done here. It's nice t Good service with excellent ontime performance. This is our 3rd purchase from this dealership. We've had all our maintenance done here. It's nice to see the same people over a period of time. More
by SanLouisKid
Employees Worked With
August 26, 2017
Good service Repairs made in a timely manner. Service consultant provides clear explanation of problems and asks permission before proceeding with the work. I fee Repairs made in a timely manner. Service consultant provides clear explanation of problems and asks permission before proceeding with the work. I feel that their prices are competitive and nice comfortable waiting area. More
by Spartan 76
Employees Worked With
August 18, 2017
Car maintenance at Mungenast Honda in St.Louis Great experience in car repair shop. You are treated as you should be. Service rep Dan was curteous and paid attention to details of service to be don Great experience in car repair shop. You are treated as you should be. Service rep Dan was curteous and paid attention to details of service to be done. More
by Shan
Employees Worked With
Dan Schuppan
August 16, 2017
2017 CRV Touring Service advisor Tracy Peters is exceptional in his ability the listen and then expedite a solution to any vehicular issue. He is supported by the mos Service advisor Tracy Peters is exceptional in his ability the listen and then expedite a solution to any vehicular issue. He is supported by the most professional and capable of technicians. Larry was assigned to repair my vehicle. His repair exceeded my expectations. You can trust Tracy and Larry with one of your most treasured assets, you Honda vehicle. More
by CFHCRV
August 03, 2017
Emergency Taken Care Of! Suddenly this week my car started idling roughly and sometimes difficult to accelerate. Thought it was bad gas (as I had just filled up) or transmiss Suddenly this week my car started idling roughly and sometimes difficult to accelerate. Thought it was bad gas (as I had just filled up) or transmission going (car is 17 years old). Then engine light came on the next day. I rushed into Mungenast St Louis Honda. They took me right away and determined two sensors were 'dead'. First time for that! Chris Taylor was my service consultant. He was wonderful as usual, explaining cause and cost. Always alerts me to any discounts too. Certified Technician R. Quick fixed my car. Thank you! That is why been going there many years and will continue to do so. More
by picky43
July 29, 2017
routine oil change visit My oil change experience was painless and only 45 min long. Sam kept me informed through the whole process including what to expect on my next servic My oil change experience was painless and only 45 min long. Sam kept me informed through the whole process including what to expect on my next service visit More
by Tim
Employees Worked With
Sam Vatres
July 29, 2017
Great customer service Employees are very courteous, friendly and professional. The place is very clean and welcoming. I have been going there for more than 15 years and I h Employees are very courteous, friendly and professional. The place is very clean and welcoming. I have been going there for more than 15 years and I have never had an issue with customer service. More
by Hondaforlife
Employees Worked With
July 26, 2017
Maintenance The gentleman that helped me was very nice and explained what services they would perform on the car. There was an additional service needed.and he to The gentleman that helped me was very nice and explained what services they would perform on the car. There was an additional service needed.and he told me about it before someone just did it and charged me for it. More
by Eddy,Judy71
Employees Worked With
Sam Vatres
July 26, 2017
Extended Warranty NOT Honored The AC Compressor is failing on my 2010 Honda CRV. I took it to a local shop and they notified me of a recall/extended warranty. Honda notified me th The AC Compressor is failing on my 2010 Honda CRV. I took it to a local shop and they notified me of a recall/extended warranty. Honda notified me that if I had called before 6/3/17, it would be covered but it is not now. I have been having this problem since mid-June but was not aware of the extention . The customer service piece here is incredibly disappointing. There are many vehicle options out there and a premium is paid to own a Honda for quality and customer service. Now I am in the position of deciding whether to pay thousands of dollars to repair something that Honda is aware was a problem or purchase a new vehicle. Both of these which speak to the "quality" and "customer service" of Honda poorly. Can you provide me with a reason to now go car shopping for another Honda vehicle? Or to recommend Honda to anyone I know? Currently I cannot think of any. More
by Wags
Employees Worked With
Micah Gierse
July 24, 2017
Excellent Service I purchased my last two CRV's from Mungenast St. Louis Honda. I come here for service because they make it so easy. On my most recent visit, Tracy h I purchased my last two CRV's from Mungenast St. Louis Honda. I come here for service because they make it so easy. On my most recent visit, Tracy helped me figure out which service I needed based on past history. He pointed out service I had requested, that wasn't due at this time. In addition, they reminded me my license plates would expire and performed the state inspection! Thank you again for making this so easy... Linda Johnson More
by Linda Johnson
Employees Worked With
