Dave Mungenast St. Louis Honda - Service Center

I took my automobile on the hottest day of the year (so far) to St Louis Honda's service department because my a/c stopped working. Left it over-night, was notified the next morning that it was going to co far) to St Louis Honda's service department because my a/c stopped working. Left it over-night, was notified the next morning that it was going to cost me $3,255 to fix. I called Gary immediately, asked him to find another with everything that was on my 2005 Accord (bought my first from Gary in May 2005) the same Red, brand new. The first found was everything except new (demo w/5,xxx miles) so he widened his search to 7 states and located one! A dealer terade was processed & someone went to pickup my new car Saturday morning. Gary called me at 10am to let me know it would be in that day (it was still very hot). He thwn called me at 1:00 to advise it should be available by 2:15. The vehicle was everything I wanted (except for my '05 a/c to have not broken) plus there was several item that I didn't really want so I didn't pay extra for them. We now have 2 brand new Honda's (a 2010 Ridgeline & my Accord) along with my 2005 bought from Gary. He is very good, knowledgable and professional and a great steward of the high values and customer service Honda wishes to project. Gary, as well as Ivo Saric (financing), both have my high regards and respect. More

We came to St. Louis Honda after looking for dealers in the Yellow Pages. We did not know anything about ANY St. Louis dealers at that time. My daughter needed a dealer in St. Louis to get her out of sta the Yellow Pages. We did not know anything about ANY St. Louis dealers at that time. My daughter needed a dealer in St. Louis to get her out of state auto serviced. We first met Shan Herwing. She was honest, extremely friendly, and had a no pressure and "no bull" style. We then met Dave Gierse. They really knew their products were extremely professional as well as courteous. In my over 60 years, these were exceptional people in the car business! More

They have been very friendly so far with whatsoever happened and I am sure, I will return to them for my next service. They are very prompt in getting back to you if you are not satisfied.Their custom happened and I am sure, I will return to them for my next service. They are very prompt in getting back to you if you are not satisfied.Their customer service is one of the best you find at any Honda Dealers. More

I would like to personally thank Shan Herwig and St. Louis Honda for the kindness and thoughtfulness that was extended to my family when our car recently broke down. Even though it was after hours on a Louis Honda for the kindness and thoughtfulness that was extended to my family when our car recently broke down. Even though it was after hours on a Saturday evening, Shan, with the support of her manager, drove us across town in order for us to rent a car and pick up our daughter at the airport. We were traveling from Arkansas so Shan's helpfulness was not done in hopes of us returning and buying a car. It was an act of genuine intergity. I would like to wish Shan the best and recommend St. Louis Honda as a dealership that cares about people, not just making money. Sincerely, Janet Cheatham Dardanelle, AR More

St. Louis Honda continues to go above and beyond what I would expect from a dealership on the service side. We have to drive about 20 minutes to get there, but it's worth the extra time. Not only are the c would expect from a dealership on the service side. We have to drive about 20 minutes to get there, but it's worth the extra time. Not only are the customer service people friendly, considerate and up front, but each time we go back, they've made some kind of improvement. The most recent time, to my GREAT surprise, they have remodeled the waiting room (again) and have added a room just for kids! It has a flat panel TV that was tuned to a kids TV station, two comfortable tables and benches, and a ton of toys, coloring books and markers and crayons. My 5 and 2 year old were so excited. I was dreading that particular wait, because it was raining outside and most times I take the kids out in the lot while we're waiting. The time went so fast my kids were sad to have to go. St. Louis Honda exceeds all my expectations and each time I buy a car, I will buy it there. More

I bought my Honda six years ago and I will continue to buy from Dave Mungenast. Everyone that works there is outstanding. I'm currently thinking about buying an Insight or Pilot if I can get the "genero buy from Dave Mungenast. Everyone that works there is outstanding. I'm currently thinking about buying an Insight or Pilot if I can get the "generous credit" the government is offering and a good deal/price from the dealership. I would be interested in knowing the details. When I bought my Honda six years ago I felt I felt the pricing wasn't the best. But because I wanted a Honda I paid top price. My sales person was John Cook and I would like to talk to him about purchasing another vehicle from him. I think Honda products are one some of the best out there on the market. I will no longer buy GM or Chrysler. More

I have to say that after visiting several other dealerships, St.Louis Honda was definately the most informative and proffessional out of all of them we visited. The person we was most impressed wit dealerships, St.Louis Honda was definately the most informative and proffessional out of all of them we visited. The person we was most impressed with was Patty Bianco. For a woman,(LOL) she had all the right answers and more knowledge then any of the men I had dealt with. She really seemed as if she really cared sincerely about our new car purchase. Thanks again, Don and Michelle. More