Dave Mungenast St. Louis Honda - Service Center

I was already scheduled for a service and Shan called my home to talk to my husband about special offers Mungenast has currently ongoing. I was Interested in upgrading so we agreed to meet. She was courte home to talk to my husband about special offers Mungenast has currently ongoing. I was Interested in upgrading so we agreed to meet. She was courteous , available , able to answer my questions or find out the answer for me. She was so informative I bought a new car. I went in for an oil change and left with a new car! More

I called Mugenast St. Louis Honda and explained the I called Mugenast St. Louis Honda and explained the problems I had with the another dealership to Curt Yettke. He made an appointment to check over I called Mugenast St. Louis Honda and explained the problems I had with the another dealership to Curt Yettke. He made an appointment to check over the car and car did not need ball joints, as I was told by the other dealer, at this time, but it was time for the timing belt to be changed. We will now be bringing our 3 Hondas to you for service. More

I bought my car here for the best possible price and I serve it here, best Honda place I know. This is not only my opinion. serve it here, best Honda place I know. This is not only my opinion. More

I had some brake issues shortly after purchasing a used Honda Accord from Rick. I brought this to Ricks attention, and he had the repairs done at no cost to me. That is great service, and I appreciate al Honda Accord from Rick. I brought this to Ricks attention, and he had the repairs done at no cost to me. That is great service, and I appreciate all of Ricks help and friendly service in getting this done for me. More

I purchased the vehicle on 1-6-2012 and presented the dealership with two problems on 1-16-2012 only to be told that 1. the owner's manual says you will have the 1st problem (nonconstant cruise control s dealership with two problems on 1-16-2012 only to be told that 1. the owner's manual says you will have the 1st problem (nonconstant cruise control speeds especially when driving with the "econ" button on), 2. designed as is and can't be modified (design defect in center brake light emitting reflected light); Other vehicles I have own theoretically of lesser quality than Honda do not have either of these problems. Very dissatisiied and would NOT recommend either 1. a Honda vehicle, or 2. this dealership More

I want to give you some feedback on how excellent your Service Advisors are. My experiences with all of them have always been terrific, so kudos to each of them. Furthermore, on my recent visit for mul Service Advisors are. My experiences with all of them have always been terrific, so kudos to each of them. Furthermore, on my recent visit for multiple services on my CRV, I was under Gary Opitz's care and advisement. He is probably one of the most professional, respectful, and action-oriented people I have ever interacted with. He is extremely knowledgeable, he ensures I understand everything, he explains the options, he works with me, and I trust him. He is so competent, that I always follow his advisement when it comes to my vehicle. Please remember, I have had great experiences with all your service advisors, and should have written a commendation or two before now, but I just spent a thousand dollars to get a lot of necessary work done on my 2002 CRV, and I am happy about it! I love my vehicle, and that Gary and all your Service Advisor's, 'have my back'. One final note, imagine your Service Center extremely busy, and Gary multi-tasking at Roadrunner grace and speed... well as I, or any client stands at the service desks, in a nanosecond Gary returns to the serene pace with the client, as if the place was slow as molasses and you are the only client. That's just brilliant. I don't know how he does that, but the way he handles heavy traffic in the Service center is that of a natural born leader. Please commend him on his excellence. More

I recently bought my car from Mark Wichman. I had a very good experience.But when it started acting up i took it to the service department to get it checked out. Brett Mathis was the man I spoke to. He told good experience.But when it started acting up i took it to the service department to get it checked out. Brett Mathis was the man I spoke to. He told me that the test to diagnose my car would take an hour or so, so I had someone pick me up and I told him to call me when it was done. I got a call like 3 hours later telling me it was all done. So I went to the dealership to pick it up. He told me that he performed the test and he told me what was wrong. Then he told me he couldnt do anything til monday because my warranty company wasnt open til monday.I said ok. Then he told me that I could pay the 89.95 today that way on monday when I brough my car back I would only have to pay 10.00 for the rest of my deductable for my warranty or if it wasnt covered the diagnoses was taken care of. So of course I paid it. I asked if there was anyway I could get a loaner car because my car likes to sparaticaly die while I am driving, he told me that he couldnt do that so I just took my car home. So I was talking to mark my salesman and he told me that Brett told him that he couldnt diagnose it. When mark asked him why he said I didnt have an appointment. First off I made my appointment on Wednesday May 4, 2011 for Saturaday May 7,2011 when I initially brought it in. So I DID HAVE AN APPOINTMENT!!!! And he told me he DID diagnose it. So which is it, he DID or he DIDNT diagnose it???? I am not sure I trust the service department anymore. And if the Mungenast Family likes to hire people like BRETT MATHIS I think I will probably take my business soemwhere else. More

I recently purchased a new Honda Accord at Dave Mungenast St. Louis Honda on S. Lindbergh. I couldn’t be happier with the car. Everything on the Accord works flawlessly. This car is truly a “work of art” a St. Louis Honda on S. Lindbergh. I couldn’t be happier with the car. Everything on the Accord works flawlessly. This car is truly a “work of art” and a real pleasure to drive. This is the first time I have ever taken the time to write a review about a car buying experience, but I was so inspired by the “Royal” treatment I received at the dealership that I felt that other people needed to hear. This was, by far, the most “painless” new car purchase I have ever made. I would like to take a moment to mention how much I enjoyed working with Paul Hartge and his handling of every aspect of the purchase. Paul is a seasoned professional who knows the product line well but more than that, he adds a personal touch that made me glad I chose Dave Mungenast St. Louis Honda. Paul made the whole process an enjoyable experience from start to finish. No hassles, just answers. I look forward to working with Paul when I buy my next Honda from Dave Mungenast. More

I had a 50,000 mile maintanence done (the check engine light pops on for this), for my 2005 CRV. This includes an oil change and tire rotation. The Mungenast service team failed to rotate my tires. I light pops on for this), for my 2005 CRV. This includes an oil change and tire rotation. The Mungenast service team failed to rotate my tires. I marked my tires with chalk and wrote down distinguishing marks of each of my tires and where they were positioned. If they fail to do something as simple as rotate tires I would be very leary of other work. I don't even trust that they changed my oil. More