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Dave Mungenast St. Louis Honda - Service Center
St. Louis, MO
686 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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686 Reviews of Dave Mungenast St. Louis Honda - Service Center
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May 10, 2023
Excellent service. Very customer friendly Service technician knowledgeable and kept in contact with us about the progress. Bill exactly as estimated. Pulled the c Very customer friendly Service technician knowledgeable and kept in contact with us about the progress. Bill exactly as estimated. Pulled the car into the building for ease in getting into our car and leaving the dealership The receptionist in the new car area also went out of her way to find a soft drink for us while we waited. Every step of the service was great. More
by MPASSAN4520
Verified Customer
May 10, 2023
I wasn't aware of the "quiet" waiting are until this visit but found it to be great. visit but found it to be great. More
by Seamusknives
Employees Worked With
May 10, 2023
I Tuesday 5/9 I brought my Civic type r in for it to be detailed really good. It wasn’t done really good though!,,, it was excellent. I forgot to take some things out of the car, and they folded these thin detailed really good. It wasn’t done really good though!,,, it was excellent. I forgot to take some things out of the car, and they folded these things and put them in the trunk neatly!! So your detail crew deserves pizza for lunch!! More
by HERBIEG8169
Employees Worked With
J don’t know the names of the detail crew but they did great work cleaning my car!! This kind of thing keeps people coming back!
May 10, 2023
The staff were friendly and knowledgeable. The facility was clean. Services were quick and efficient. The facility was clean. Services were quick and efficient. More
by TBel86
May 10, 2023
Josh was did an excellent job helping find us the perfect car for our budget. He made the whole process so smooth and we have no complaints start to finish. 5/5 would buy from here again! car for our budget. He made the whole process so smooth and we have no complaints start to finish. 5/5 would buy from here again! More
by ERICASTESKA
May 10, 2023
The folks who work there are very helpful and informative. I look forward to going there when my truck needs services. I do trust the workmanship. . informative. I look forward to going there when my truck needs services. I do trust the workmanship. . More
by DIANARIGDON
Employees Worked With
May 10, 2023
The place offers Excellent service and prompt responses. The service staff is respectful and listens the concerns. The service staff is respectful and listens the concerns. More
by LEJLA.SUSIC
December 28, 2022
Not a personable or helpful service advisor. Couldn’t even answer a simple question and seemed to not want to engage with us at all as he just brushed us away. Many Honda service advisors out th Couldn’t even answer a simple question and seemed to not want to engage with us at all as he just brushed us away. Many Honda service advisors out there, don’t waste your time with him. More
by Abg1023
December 10, 2021
Last April I took my Fit in for service and was told that the left rear shock was leaking. I subsequently took the car to a local shop I've been using for years to have the rear shocks replaced because the d the left rear shock was leaking. I subsequently took the car to a local shop I've been using for years to have the rear shocks replaced because the dealer wanted $500 to replace ONE shock absorber. The local shop replaced both shocks for a little over $200. Last week I took the same car into St. Louis Honda to get an oil change with a coupon I had received from them. When I was checking out I was told that my left rear shock was "starting to leak". I called the local shop and was told they would replace the shock if it was defective. I took the car back to the local shop this week and the owner called me shortly thereafter and said both he and one of his mechanics could find NO evidence that the shock was leaking. I've been going to this shop for years and trust them implicitly. I have purchased three vehicles from this dealership but will NOT be returning to St. Louis Honda for service or anything else. This kind of "service" is inexcusable. My policy with car service providers, given what they charge, is "one strike and you're out".... More
by CMN
Employees Worked With
Chris Taylor
September 09, 2021
We have been with Dave Mungenast Honda since 2002 and have been extremely impressed with the team’s professionalism, attention to detail, and genuine care for its customers. A yardstick i use to meas have been extremely impressed with the team’s professionalism, attention to detail, and genuine care for its customers. A yardstick i use to measure a company’s mettle is how the company treats you after a vehicle is sold: the part department, service and collision center, etc. i can say on every front, DM Honda is top notch. I cannot say enough about this enterprise. Our go-to man on advice for anything and everything for our Pilot and Cr-V is Gary Opitz in Service. He is without question the most professional and genuine car guy we have ever had the privilege of doing business with. As a 30 yr military vet, stationed in all parts of the country, we have worked with dozens of Honda Reps and i can say he is the best of them! Thank you DM Honda, and look forward to doing many more years of great business with you. Bob B. More
by Bnc
