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Dave Mungenast St. Louis Honda - Service Center

St. Louis, MO

4.8
741 Reviews

741 Reviews of Dave Mungenast St. Louis Honda - Service Center

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January 04, 2025

Very profesdional, curtious, on time, and friendly. Explains the details and options. Service customer waiting area is top notch. More

by DATATECINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Opitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Caruana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Tiepelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lenox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Dave Mungenast St. Louis Honda responded

Thank you; we appreciate your feedback and business! Dave Mungenast Customer Service

January 01, 2025

Service was fine - cost is way too high. A Honda with 100,000 miles should not cost a month’s salary for routine maintenance items. More

by DAN@DANIELJWATKINS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Caruana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Dave Mungenast St. Louis Honda responded

Dan, We apologize that the cost has become higher over the years. Unfortunately, our costs have also risen. While we always try to keep pricing down many factors out of our control such as raw material cost etc. have contributed to the rise. We hope to continue to earn your business by doing things the right way which always includes doing our best to keep costs down. Dave Mungenast Customer Service

Jan 03, 2025 -

DAN@DANIELJWATKINS.COM responded

I’m just giving you the feedback you asked for. To me it seems like other shops are doing a better job of keeping costs reasonable. My only recourse is to express my dissatisfaction with the high cost of this repair. I’ve enjoyed many decades of reliable Honda ownership - but I won’t be able to much longer if the repair costs spiral out of control.

December 29, 2024

Technician covered everything that was done and needed to be done in the near future More

by MFERG91080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Gaffney
Jan 03, 2025 -

Dave Mungenast St. Louis Honda responded

Thank you for taking the time to provide some feedback regarding our service team! Dave Mungenast Customer Service

December 27, 2024

Quick service on my vehicle. My test drive appt was ready and on time. However I was disappointed on the lack of features on the new carbs. More

by ecyvas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Dave Mungenast St. Louis Honda responded

Thank you very much for the kind words! We are sorry the vehicle didn't have the features you desired. Hopefully, we can find something that fits your needs to earn your business at some point! Dave Mungenast Customer Service

December 21, 2024

I came in with a problem with my Honda Pilot transmission light coming on. Tracy Peters was able to get me in right away and also get me a loaner car. I greatly appreciated the loaner car since I had no othe More

by VOGELENTERPRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Dave Mungenast St. Louis Honda responded

Thank you for taking the time to leave a review for us at Dave Mungenast St. Louis Honda. We're happy we could meet your expectations! Dave Mungenast Customer Service

December 21, 2024

When I was in the market for a new car and since the lease was ending on my Honda Fit that I leased through Dave Mungenast. My thought process was purchase through Mungenast and take it there to be serv More

by MIKAELM95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Dave Mungenast St. Louis Honda responded

Thank you for sharing your positive experience! We appreciate your kind words! Dave Mungenast Customer Service

December 17, 2024

Consistent quality service for the Honda's we've owned over the last 40 years. More

by alsoplinrita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Dec 20, 2024 -

Dave Mungenast St. Louis Honda responded

Thank you for taking the time to leave a review for us at Dave Mungenast St. Louis Honda. We're happy we could meet your expectations! Dave Mungenast Customer Service

December 16, 2024

Service was excellent. 5 Stars. Everything was great. I was given a loaner, and it worked out fine. More

by T.A.B.901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Krueger
Dec 20, 2024 -

Dave Mungenast St. Louis Honda responded

Thank you so much for the positive review! We appreciate your business! Dave Mungenast Customer Service

December 16, 2024

Getting in and talking to Tracy didn’t take any time at all. When we finished I headed to the customer lounge to wait and enjoy some yummy snacks. My car was ready for me in a short time. And Tracy went a More

by GEOTREO2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Tiepelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionists
Dec 20, 2024 -

Dave Mungenast St. Louis Honda responded

We are so pleased you enjoyed your visit to Dave Mungenast St. Louis Honda! Thank you again for your business! Dave Mungenast Customer Service

December 10, 2024

Excellent customer service. My questions and concerns were listened to and addressed in a thorough and timely manner. Took the time to provide options and excellent advice. Ser More

by LyFr6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Castellanos
Dec 12, 2024 -

Dave Mungenast St. Louis Honda responded

Thank you for taking the time to leave a review for us at Dave Mungenast St. Louis Honda. We're happy we could meet your expectations! Dave Mungenast Customer Service

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