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Dave Mungenast St. Louis Honda - Service Center

St. Louis, MO

4.8
824 Reviews

824 Reviews of Dave Mungenast St. Louis Honda - Service Center

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December 18, 2023

My advisor, Adam Dickens was excellant. Problem was after waiting while head gasket was being replaced, when I got it back it was jumping. Had to leave it another 2 days. When I originally More

by roger.finks
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tracy Peters
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Dickens
Dec 21, 2023 -

Dave Mungenast St. Louis Honda responded

Roger, Sorry to hear things didn't go completely smoothly with your visit. We appreciate you hanging in there with us. Dave Mungenast Customer Service

December 17, 2023

Always takes great care of my car when It comes time for maintenance they’re great More

by Jared
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Tiepelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Dave Mungenast St. Louis Honda responded

Jared, Thank you for your kind review; we are happy to pass along your comments to the team here at Dave Mungenast St. Louis Honda! Dave Mungenast Customer Service

December 15, 2023

Steve, Chris and Gary are the best service guys to work with. They won't steer you wrong on what is necessary for your car at that time to drive safely. They even check the service tech's work to see if More

by LANDROEDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Opitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Tiepelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Dave Mungenast St. Louis Honda responded

Thanks for your praise and kind comments about our team. We appreciate your business! Dave Mungenast Customer Service

December 15, 2023

Service department has provided excellent service to me for over 20 years. Highly recommend them. More

by PPOPE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Dave Mungenast St. Louis Honda responded

Thank you for the kind words regarding our service team! Dave Mungenast Customer Service

December 14, 2023

Love Honda service department. Chris Taylor, the best. Concern that Honda battery only lasted 10 Months. While it was replaced, it will be prorated going forward. Battery should no More

by MVASSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Dave Mungenast St. Louis Honda responded

Sorry to hear you had issues with your battery. We are glad it was resolved. We appreciate your feedback! Dave Mungenast Customer Service

December 12, 2023

The dealership is great. Suggested other services that were coming due so that I could have everything done at once. It was a speedy drop off and pick up. More

by TEQUESTA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name. Person at the first station when you come in.
Dec 15, 2023 -

Dave Mungenast St. Louis Honda responded

We appreciate your positive review about your recent experience with our service department! Thank you for the business! Dave Mungenast Customer Service

December 12, 2023

The service techs at the repair shop were great. They kept in touch with us and looked at a couple other issues we had prior to the accident and gave us guidance to have them resolved. More

by DOCTOR_LEON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Dave Mungenast St. Louis Honda responded

Thank you for your kind words and this wonderful review! We appreciate the business! Dave Mungenast Customer Service

December 11, 2023

Kyle kept me updated during the repair of my vehicle and was very professional. This was by far the best service I have had at any car dealership in my life. More

by knarff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Gaffney
Dec 15, 2023 -

Dave Mungenast St. Louis Honda responded

Awesome to hear Kyle kept in good communication throughout your vehicle's repair process. Thank you so much for the kind words! Dave Mungenast Customer Service

December 10, 2023

Once before I had complained that my car clock was running fast and now was 25 minutes fast and was told it was fixed, but it was not. Well, I don't know what Tracy did differently, but it is keeping More

by SSWSTEELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Dave Mungenast St. Louis Honda responded

Good to hear we got your issues resolved! Thank you for the business! Dave Mungenast Customer Service

December 09, 2023

Work was completed as promised. Everything was OK. Gary was very helpful and explained what was done. More

by SGERLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Opitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Dave Mungenast St. Louis Honda responded

Great to hear Gary took great care of you! Thank you for the business! Dave Mungenast Customer Service

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