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Dave Mungenast St. Louis Honda - Service Center

St. Louis, MO

4.8
726 Reviews

726 Reviews of Dave Mungenast St. Louis Honda - Service Center

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August 02, 2024

This dealership has been great to work with. Has helped me with several issues to keep my 2007 Accord in awesome shape More

by JASONK82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 10, 2024 -

Dave Mungenast St. Louis Honda responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Dave Mungenast St. Louis Honda. Dave Mungenast Customer Service

August 01, 2024

I purchased my Honda 11 years ago and always receive excellent service. Gary Opitz is an excellent service rep. The facility is always clean and neat. Highly recommend their service dept. More

by Fran A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Opitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Dave Mungenast St. Louis Honda responded

Fran, Awesome to hear you had a great experience! Thank you again for your business! Dave Mungenast Customer Service

July 31, 2024

I feel that the item replaced, the purge control solenoid, should have been covered by either my 5 year 60000 mile warranty or the extended warranty which Honda had issued on the emission control sy More

by RRSTEUDTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tracy Peters
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Dave Mungenast St. Louis Honda responded

We are very sorry to hear about this. We are going to have a manager reach out to you to discuss this with you if they haven't already. Dave Mungenast Customer Service

July 27, 2024

You want to buy your car here. Great car and great service. Bought my car 4 years ago and it's been the most stress free period of car ownership in my life! They are great! More

by JKMCMULLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Tyler Dickens
Jul 30, 2024 -

Dave Mungenast St. Louis Honda responded

Thank you for taking the time to leave a review for us at Dave Mungenast St. Louis Honda. We're happy we could meet your expectations! Dave Mungenast Customer Service

July 25, 2024

Kyle Gaffney went above and beyond when it came to service. He checked our extended warranty which enabled us to have an additional service that day. Mr. Gaffney procured a rental car for us to use wh More

by straub56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Gaffney
Jul 27, 2024 -

Dave Mungenast St. Louis Honda responded

Awesome to hear that Kyle went the extra mile during your service visit. Thank you again for the kind words! Dave Mungenast Customer Service

July 21, 2024

Professional and efficient operations. Service people are respectful and show a good understanding of the service elements. More

by markusjkr2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Opitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2024 -

Dave Mungenast St. Louis Honda responded

We are very happy we could provide you with a positive experience! Thank you for your business! Dave Mungenast Customer Service

July 21, 2024

I like the service for its efficiency, friendliness, and comfortable waiting room. It’s always reliable. More

by FKRENKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember their names but have never had poor service.
Jul 27, 2024 -

Dave Mungenast St. Louis Honda responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for your business! Dave Mungenast Customer Service

July 21, 2024

I have found them to be courteous, polite, and efficient. My appointments are on time, and I do not have to wait an inordinately long time. More

by MOMMYTWICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Caruana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2024 -

Dave Mungenast St. Louis Honda responded

We are very happy we could provide you with a positive experience! Thanks again for your business! Dave Mungenast Customer Service

July 19, 2024

Efficient. Knowledgeable. Quick check in process. Steve Tiepelman is excellent with customer service and answering technical questions! More

by mshmidt2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Tiepelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2024 -

Dave Mungenast St. Louis Honda responded

We're glad you had such a wonderful experience with us! Thank you for the business! Dave Mungenast Customer Service

July 18, 2024

His tone was very condescending. I am thinking about switching dealership to service my vehicles. More

by MANGUMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tracy Peters
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Dave Mungenast St. Louis Honda responded

Hello, We are very sorry to hear about this. We are going to have a manager reach out to learn more about this if they haven't already. Dave Mungenast Customer Service

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