Dave Mungenast St. Louis Honda

Poor customer service and lack of communication. We were emailing back and forth trying to set up a time to view a vehicle. He tells me they close at 5:30pm and I told him that I wouldn't be able We were emailing back and forth trying to set up a time to view a vehicle. He tells me they close at 5:30pm and I told him that I wouldn't be able to make it until 5:15pm, "so maybe we should schedule for another day", thinking that I don't want to be rude and show up right at close. This was at 1:00pm. He doesn't respond to my email all day, so I leave work at 5:00pm and drive home (an hour away). When I get home I check my phone and he sent me a snarky email at 5:41 pm telling me he's waiting on me? THEN I get an even snarkier email from him the next morning complaining about how he was waiting on me until 6:15pm and he would have appreciated a phone call. Really? Maybe if you would have read and responded to my email, I would have known you were willing to stay late and you would have sold a car. Now, I'm not going to be purchasing anything from you or your dealership after your rude unprofessional emails. More

I enjoyed working with Spencer. He listened to my preferences and found the car that matched my wish list. He explained that the vehicle was on its way and that it would take a coup He listened to my preferences and found the car that matched my wish list. He explained that the vehicle was on its way and that it would take a couple of weeks to arrive. The pickup process was very quick, and he made sure to explain everything so I knew what to expect. If any of my family or friends are in the market for a new car, I will definitely recommend that they contact Spencer at Mungenast. More

Enjoyed working with Andre and Brandt, as well as the rest of the staff at STL Honda. We have bought several cars from STL Honda and from sales to service they are always great. Thanks Again rest of the staff at STL Honda. We have bought several cars from STL Honda and from sales to service they are always great. Thanks Again More

We knew exactly what we wanted and Brian helped us get it. He kept it simple and straightforward, which I greatly appreciated. it. He kept it simple and straightforward, which I greatly appreciated. More

Great service relative to recall - knowledgeable advisor who contacted us in a timely manner when our car was ready. who contacted us in a timely manner when our car was ready. More

excellent service, appointments ALWAYS handled friendly & professionally with steve tiepelman. steve is an exceptionally knowledgeable and friendly employee/person. professionally with steve tiepelman. steve is an exceptionally knowledgeable and friendly employee/person. More

A great service department! Repairs were throughly explained before work was to be done. Javier is a great Service Writer. Would recommend Dave Munganest to friends and family! Repairs were throughly explained before work was to be done. Javier is a great Service Writer. Would recommend Dave Munganest to friends and family! More

Javier was transparent and friendly. The tech problem solved my repair. Arranged a loaner due to time needed The tech problem solved my repair. Arranged a loaner due to time needed More

Great service, Chris Taylor was very polite. He explained everything and completed all maintenance. See you on our next service call. He explained everything and completed all maintenance. See you on our next service call. More

Great service, staff and management. Would highly recommend for anyone wanting to buy a car! Would highly recommend for anyone wanting to buy a car! More