Dave Mungenast St. Louis Honda

This is the third Honda I have purchased, and I visited three area dealerships before making my purchase. Without a doubt, St. Louis Honda and Shan Herwig were outstanding. They were very straight forwar three area dealerships before making my purchase. Without a doubt, St. Louis Honda and Shan Herwig were outstanding. They were very straight forward writing out the details of their offer. Additionally, each person with whom I dealt cooperated with one another. I reqested Shan because my daughter and son-in-law had purchased a Honda from her several months ago; however, she was off the day of my initial visit. The sales manager and another sales associate helped me; then I was able to purchase my Accord from Shan. Because she was very knowledgable - answering all of my questions professionally, I plan to deal exclusively with Shan and St. Louis Honda in the future. St. Louis Honda is not near my home, but I will go "the extra mile" to patronize them. More

I would like to personally thank Shan Herwig and St. Louis Honda for the kindness and thoughtfulness that was extended to my family when our car recently broke down. Even though it was after hours on a Louis Honda for the kindness and thoughtfulness that was extended to my family when our car recently broke down. Even though it was after hours on a Saturday evening, Shan, with the support of her manager, drove us across town in order for us to rent a car and pick up our daughter at the airport. We were traveling from Arkansas so Shan's helpfulness was not done in hopes of us returning and buying a car. It was an act of genuine intergity. I would like to wish Shan the best and recommend St. Louis Honda as a dealership that cares about people, not just making money. Sincerely, Janet Cheatham Dardanelle, AR More

Dealing with Shan couldn't have been easier. Even though we were doing the cash for clunkers program, and no one was exactly sure of the details, she helped make is as smooth as possible. We are liveing our we were doing the cash for clunkers program, and no one was exactly sure of the details, she helped make is as smooth as possible. We are liveing our new 2009 Honda Fit so far. Thank you very much Shan! More

Shan was a particular pleasure to work with; she answerd all our questions, in no way pressured us to make a quick decision, and worked with us on pricing until we could make it work. The best car-buying e all our questions, in no way pressured us to make a quick decision, and worked with us on pricing until we could make it work. The best car-buying experience I've ever had. The gentleman who closed the deal was also informative, personable and make all the paper signing clear, no-nonsense and easy. More

Randy did a great job of respecting the process we wanted to go through to purchase our new Honda Pilot. We went in thinking that we were going to go to another dealer and ended up not needing to because Ra to go through to purchase our new Honda Pilot. We went in thinking that we were going to go to another dealer and ended up not needing to because Randy and the rest of the staff were friendly and offered a fair price. John Cook also made us feel comfortable with the financing, however I was a little dissappointed to learn that we could have gotten a better interest rate had we found financing on our own. Bank of America was offering 5.3% for 72 months and we were financed through Harris Bank at 5.9% for 72 months. More

Shan was great! She was very friendly and helpful. She also gave me an awesome price right off the bat, and she got me exactly the car I wanted! Shan and another gentlement spent a lot of their time showi also gave me an awesome price right off the bat, and she got me exactly the car I wanted! Shan and another gentlement spent a lot of their time showing me everything I needed to know about inside the car. More

I was able to go to Bommorito Honda and save almost $2,000 on a Honda Pilot and they gave us more on trade for our old Honda Pilot. I felt like the people we dealt with weren't that concerned about se $2,000 on a Honda Pilot and they gave us more on trade for our old Honda Pilot. I felt like the people we dealt with weren't that concerned about selling a car. It was very dissappointing because we had purchased our previous Pilot from Mungenast Honda because it is close to our home and the service was good. We are currently wanting to buy an Accord and I am nor for sure if we are going to try to purchase it from Dave Mungenast or not but hopefully the pricing and overall customer service will be better. By the way it would be great if quotes were answered a little faster and sales people called back when they said there were going to. More

Rick was an excellent resource and provided tremendous support via the internet to cater to my requests. I knew after all of Rick's follow-up that the customer experience and service would be extraordina support via the internet to cater to my requests. I knew after all of Rick's follow-up that the customer experience and service would be extraordinary. I would buy from Rick again and would recommend this dealership to all of my friends and family. Thank you! More

The dealer I spoke with this afternoon while test driving a 2009 Honda CR-V told me that since it was the last day of the month, I was wasting his time so he would not be able to discuss estimated monthly co a 2009 Honda CR-V told me that since it was the last day of the month, I was wasting his time so he would not be able to discuss estimated monthly costs on the vehicle. I have never been treated this way by a car sales person. This was a huge disappointment, as I was seriously considering purchasing the CR-V. I cannot express the disappointment, shock, and insult that I am feeling right now. Regards, Jenny More

Randy and Ivo promised they wouldn't take a lot of my time and they didn't. Both were friendly, helpful and very efficient. Both insured things were constantly moving; from getting the cars I wanted to s time and they didn't. Both were friendly, helpful and very efficient. Both insured things were constantly moving; from getting the cars I wanted to see, going on test drives, appraising my vehicle, etc. There was always something in motion, no down time. And I appreciated the lack of pressure to buy things I don't want. All in all it was a very smooth process. I would gladly recommend Randy and Ivo to friend and co-workers. Debbie in O'Fallon, IL More