Dave Mungenast St. Louis Honda

Kenny has been great to work with. He is knowledgeable, personable and experienced. He was able to answer all my questions, was never high pressure. He has everything ready to go on time. The rest of th personable and experienced. He was able to answer all my questions, was never high pressure. He has everything ready to go on time. The rest of the staff was courteous and facilities clean. The parts department is always helpful an able to answer questions and print installation instructions when needed. More

This is the second vehicle I have bought from Mungenast Honda. Mike Hillis took care of me on both occasions, making purchasing a car a very pleasurable experience for me, unlike past purchases at Suntrup Honda. Mike Hillis took care of me on both occasions, making purchasing a car a very pleasurable experience for me, unlike past purchases at Suntrup, and Toyota. Mike called and let me know whenever there were any recalls for minor service on my first Honda Accord, (Squeaky brakes). The dealership corrected this problem in 45 minutes, at no cost to me. Mike also sold a Honda CR-V to my wife about two years ago. She loves the car, and had a very enjoyable experience dealing with Mike. I have rated my experience with Honda, and especially my deaalings with Mike Hillis because I have never had any occasion to complain about anyhting associated with this Dealership. They take professionalism to a whole new level from the moment you step inside the door to when you step into your new Honda! Mike met me on both occasions, and having known what I was looking for, had me set up with a new car within ten to fifteen minutes of arriving there. He definitely knows what he is doing! Mike provided a comfortable place to sit while the paperwork was being taken care of. He and other employees provided refreshments and answers to any questions we may have had during our time at the dealership. Mike Hillis interacts well with customers by not being condescending, and not trying to push his product too hard. I can attest that the cars do that well enough themselves! Mike is personable without being pushy, and he has always made me feel welcome at St. Louis Honda, even when I just stop by for an oil change. Honda is definitely not the cheapest car on the market today, but with a product as sturdy and stylish as they have, and with quality employees like Mike Hillis providing top notch service to their customers, I will always be coming back to them for my new car needs. More

First of all, I have very high standards and was dreading the car buying process. Randy Graves, the St. Louis Honda Internet Sales Manager, made this a very positive experience for me. I began my internet c the car buying process. Randy Graves, the St. Louis Honda Internet Sales Manager, made this a very positive experience for me. I began my internet car search on Halloween, which was a Sunday. Much to my surprise, Randy immediately responded to my initial email from his iPhone. He quickly provided all of the information that I requested. When I met with him at St. Louis Honda, he made me feel comfortable and listened to what I wanted. We had straightforward communication during the price negotiation process. It is important to point out that I am a female and conducted this financial transaction on my own. Randy was respectful and treated me as an equal. He was very attentive and communicated with me many times when he was not at work. Randy also displayed patience with my numerous inquiries. His communication/customer service skills are exceptional and hard to find in today's world. In the end, I believe I got a great price on my new Honda, and Randy made the process easy. I would highly recommend Randy Graves to anyone interested in purchasing a new Honda. With respect to the St. Louis Honda dealership, this was a satisfying experience as well. The dealership offered me 0% financing on my new Honda, along with seven $40 coupons to be applied toward any future service. I was very happy to discover that St. Louis Honda provided complimentary pin stripes and mud flaps on each new vehicle. Also, the unlimited free car washes are greatly appreciated. In summary, I was very pleased with the excellent customer service I received by all staff at the dealership. More

Every part of the experience buying my new car was friendly, fast, and fun. I got a great price on a great car which I know will last for many years. I did'nt feel pressured to buy during any part of friendly, fast, and fun. I got a great price on a great car which I know will last for many years. I did'nt feel pressured to buy during any part of the process. I will recommend Rob to anyone I know. More

As always we are very pleased with the attention to detail and promptness of our favorite salesperson, Shan Herwig! This is the second Honda we purchased from Shan and the third Honda we purchased fro detail and promptness of our favorite salesperson, Shan Herwig! This is the second Honda we purchased from Shan and the third Honda we purchased from this dealership. We will be back! I am hoping around March of 2011 to buy another Accord after our Pilot is paid off. Thanks again, Kelli Ruddle More

I have purchased 4 new hondas from this dealer. I have always been very happy with the service and the sales folks. I did visit one other dealer before buying this car and I was less than impressed with always been very happy with the service and the sales folks. I did visit one other dealer before buying this car and I was less than impressed with the knowledge that the salesman had. So I went back to DM. Josh knew every detail about my new car which is exactly what I would expect from the salesman. I was quite pleased. More

The buying experience was very pleasant and informative. Candice was very friendly and knowledgeable and quickly answered all my questions. She was able to arrive at a mutually acceptable price very quickly Candice was very friendly and knowledgeable and quickly answered all my questions. She was able to arrive at a mutually acceptable price very quickly. The overall experience was very positive and I would recommend Candice and Dave Mungenast St. Louis Honda to friends and family. More

Mr. Rick Brennan and St. Louis Honda's used car lot were great to do business with. They were friendly, prompt, and professional. I was some distance away and unlike some other dealers Rick gladly worked w great to do business with. They were friendly, prompt, and professional. I was some distance away and unlike some other dealers Rick gladly worked with me thru emails and phone calls and always responded very quickly. The price of the particular car purchased was great and they were straight to the point without lots of back and forth haggling. Based on my personal experience I would say they are a good place to do business. If they were to have a car I wanted again in the future I would defiantly come back to talk again!! More

I came, I saw, I left with a Honda Odyssey. It was a great experience and I am enjoying the van very much. My grandson thinks its like riding in a Limo. Good Job Tim. My first Honda Odyssey was a car great experience and I am enjoying the van very much. My grandson thinks its like riding in a Limo. Good Job Tim. My first Honda Odyssey was a car driven by one of the Mungenast's. A 1996 White Odyssey. More

I received an email from Rick Murphy at St. Louis Honda stating that my 2008 Pilot was holding great value! I had earlier talked to Rick during a routine service visit about the possibility of getting out stating that my 2008 Pilot was holding great value! I had earlier talked to Rick during a routine service visit about the possibility of getting out of my current lease (due to expire in April 2011) and into a new lease because I would be over on allotted miles if I kept the car thru the end of the lease. His response: "No problem - we'll make it work for you." I made an appointment to meet with Rick following his email and he got right to work having their crew examine my car and get the payoff value from American Honda. While that was going on, he found a 2011 Pilot in the configuration and color I wanted on their lot and we took it for a test spin. The car drives phenomenally and is much quieter than the 2008 version. Lots of new bells and whistles, too! When we returned to the dealership, Rick met quickly with their finance manager and came back to me with a great offer -- get out of my current lease immediately, forgive the last 5 payments and any dents/dings on the 2008, start a new lease at the exact same payment (actually $.02 higher/month) and drive a new car off the lot that day...a deal I could not pass up! I filled out the necessary paperwork and waited to meet with the finance manager. The only downside to the entire process was that the dealer only had one finance manager working and two other salesmen were working deals at the exact same time and got their customers' paperwork turned in (literally) one and two minutes ahead of me, so I had to wait until they were finished to sign my paperwork. I only state this in the review because a successful dealership like St. Louis Honda should be able to handle more than one transaction at a time or at least have a back-up person whose primary job might be something else, but who could fill in to avoid having a customer wait 90 minutes to start the process. I live with a lot of patience in my life, so it really wasn't that big of a deal, but since this is a review to help improve their service, I felt it worth noting. Loving my new car and will remain a loyal St. Louis Honda customer for life. This is the 5th Honda I have leased from this dealership since 1995. More